---
title: "Access the Device"
slug: "access-the-device-10"
updated: 2025-06-16T06:40:19Z
published: 2025-06-16T06:40:19Z
canonical: "knowledge.akuvox.com/access-the-device-10"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Access the Device

Door phones' system settings can be accessed either on the device or on its interface.

## Obtain Device IP Address

Search for the device IP using the IP scanner on the same LAN network. Click **Refresh** to update the list. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-BQONKG8X.png)

## Access the Device Settings

Press “*2396#” to access the device’s admin settings, including:

- system information;
- admin password and admin card management;
- system network settings;
- system reset.

You can check the device’s IP, MAC, and firmware version on the System Information screen.

## Access Device’s Web Settings

You can enter the device IP address in a browser and log into the device web interface where you can configure and adjust parameters.

The initial username and password are both **admin,** and please be case-sensitive to the usernames and passwords entered.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-A753ZV1T.png)

> [!NOTE]
> Note
> 
> - Download the IP Scanner:
> 
> [https://knowledge.akuvox.com/docs/akuvox-ip-scanner?highlight=IP](https://knowledge.akuvox.com/docs/akuvox-ip-scanner?highlight=IP)
> - Detailed guide: [https://knowledge.akuvox.com/v1/docs/en/how-to-obtain-ip-address-via-ip-scanner?highlight=IP%20Scanner](https://knowledge.akuvox.com/v1/docs/en/how-to-obtain-ip-address-via-ip-scanner?highlight=IP%20Scanner)
> - Google Chrome browser is strongly recommended.
> - Your computer should be on the same network as the device.