---
title: "Add Contacts to akubela System"
slug: "add-contacts-to-akubela-system"
updated: 2025-09-19T08:45:59Z
published: 2025-09-19T08:45:59Z
canonical: "knowledge.akuvox.com/add-contacts-to-akubela-system"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add Contacts to akubela System

You can easily add, manage, and call contacts using HyPanel devices.

## What You Should Know

- Log into device web portal: Enter the device IP address into a browser, and log in with credentials.
  - The default username and password are admin/admin.
  - If you change the default ones, use the new credentials.
- Third-party SIP account registration (optional): Register a third-party SIP account on HyPanel if you need to call external SIP devices. For details, refer to [this guide](https://knowledge.akuvox.com/docs/register-a-third-party-sip-account-on-hypanel?highlight=Register%20a%20third-party%20SIP%20account%20on%20HyPanel).

# 

## Add Contacts

Here we use HyPanel Pro with firmware version 71.1.39.316 as the example.

## 

### 1. Cloud Contacts

When HyPanel is connected to the akubela cloud, contacts are automatically synced. These include:

- Public door phones
- Door phones and HyPanels in the same home
- Family administrator and members

## 

### 2. Local Contacts

#### Automatic Search

- After initialization, HyPanel device automatically scans for door phones on the same LAN. Tap the detected device and confirm to add it.

![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/64.-add-contacts-to-akubela-system1-image-g8so8pb3.png)

- If you skipped the auto-search, go to **Settings > Advance Settings > Discovery Settings > Device Detection** to manually search. Tap detected devices to add them.

> [!WARNING]
> **TIP:**
> 
> On previous firmware versions, the path may be **Settings > System Settings > About > Device Detection**.

![_data_code_DOWNLOAD_screen (3)](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/64.-add-contacts-to-akubela-system1-image-dgr45gtd.png)

![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/64.-add-contacts-to-akubela-system1-image-d8dejj03.png)

### 

#### **Manually Addition**

- **Add Individually**

Use this method for third-party SIP servers or when auto-search fails.

(1) Log in to the device web portal, and go to **Set Mode > Local Contacts List**.

![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/64.-add-contacts-to-akubela-system1-image-yen47sm3.png)

(2) Click **Add**, then enter contact name, call number(IP address or SIP account) and contacts type.

![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/64.-add-contacts-to-akubela-system1-image-sgctdpny.png)

![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/64.-add-contacts-to-akubela-system1-image-6qhpf5ke.png)

(3) To add contacts to a door phone, refer to the Contacts chapter in the specific [door phone’s user guide](https://knowledge.akuvox.com/docs/door-phone-2).

- **Batch Import**

(1) Log in to the device web portal and go to **Set Mode > Local Contacts List**.

(2) Click **Export** to download the contact template.

![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/64.-add-contacts-to-akubela-system1-image-ibf9zfjv.png)

(3) Fill in the template with:

- Name: Contact Name
- Type code:
  - 0：Door Phone
  - 1：Guard Phone
  - 2：Indoor Monitor
  - 3：IP Camera
- IP Address: IP Address or SIP Account

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片6(17).png)

(4) Save the file as CSV and click **Import** to upload it.

![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/64.-add-contacts-to-akubela-system1-image-7oaetseh.png)

Once uploaded, the new contact will appear in the list.

![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/64.-add-contacts-to-akubela-system1-image-l7jmkyl2.png)

# 

## Add Contact Shortcuts to Home Page

> [!NOTE]
> **NOTE:**
> 
> Only small screen panels (HyPanel, HyPanel Plus, HyPanel KeyPlus) support adding contact shortcut cards.

(1) Long press the blank area on the home page and tap ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-QJHNUO8I.png).

![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/64.-add-contacts-to-akubela-system1-image-1toa6t8r.png)

(2) Tap **Contact**, select the desired contact, and tap **Add**.

> [!WARNING]
> **TIP:**
> 
> For cloud-connected panels, you can add the Family Group to the Home screen. Tapping it will call all devices and apps within the family.

![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/64.-add-contacts-to-akubela-system1-image-mcmea5c3.png) ![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/64.-add-contacts-to-akubela-system1-image-dwbk1rb5.png)

![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/64.-add-contacts-to-akubela-system1-image-uhibyod0.png)

## Make Calls Between Contacts

- **Select a Contact to Call**

Tap **Contacts**, choose a contact, and tap ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/64.-add-contacts-to-akubela-system1-image-a23ifp0z.png).

![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/64.-add-contacts-to-akubela-system1-image-d7sei49q.png)

![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/64.-add-contacts-to-akubela-system1-image-cgjw2zha.png)

- **Use Shortcut to Call**

On the home page, tap ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/64.-add-contacts-to-akubela-system1-image-i4sa5guk.png) on the specific contact shortcut card.

![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/64.-add-contacts-to-akubela-system1-image-ys6fotka.png)

- **Call using IP or SIP Number**

Go to **Contacts > Keypad,** enter the SIP account or IP address, and tap Video or Audio to call.

> [!NOTE]
> **NOTE:**
> 
> If a SIP server is registered, select Account 2 for dialing.

![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/64.-add-contacts-to-akubela-system1-image-9c48i0nz.png)
