AK-Partner App Installer Guide
- 12 Jan 2024
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AK-Partner App Installer Guide
- Updated on 12 Jan 2024
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- DarkLight
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Article Summary
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Download
You can download the App on Google Play Store or App Store.
Login
Obtain the installer account from your distributor.
Log into the App with the same username and password as those of your SmartPlus installer account or sub-installer account.
The area code will be chosen automatically in the lower-right corner. You can also select it manually.
Projects Management
Add Single-tenant Projects
- Tap the project type.
- Tap
to add a project. - Choose a way to set up and follow the on-page instructions.
to add a project.
Video Intercom Kit
- Tap Scan.
- Scan the QR code on the back of the device or upload the QR code photo from the local album.
3. Enter the device’s and user’s information and tap Submit.
Smart Home Kit
Note
Make sure Home Automation is enabled on the SmartPlus Cloud platform. If you have no Home Automation permission, please contact your distributor.
- Scan the QR code on the back of the device or upload the QR code photo from the local album.
- Configure the project name, time zone, and address.
- Tap Submit to save the configuration.
Check/Edit Community Projects
- On the home page, tap
of the desired community or enter the community name in the upper search box. - Tap Setting to enter the editing page.
- Modify the information and tap Submit to save the setting.
of the desired community or enter the community name in the upper search box.
Check/Edit Apartments
- Tap
of the desired community and select the desired building. - Tap the desired apartment and Setting in the upper right corner to enter the editing page.
- Modify the information and tap Submit to save the setting.
of the desired community and select the desired building.
Check/Edit Office Projects
- On the home page, tap
of the desired office or enter the office name in the upper search box. - Tap Setting in the upper right corner to enter the editing page.
- Modify the information and tap Submit to save the setting.
of the desired office or enter the office name in the upper search box.
Users Management
Check Account Status
The number of inactive, expiring, and expired accounts will be displayed in the upper menu.
You can tap the corresponding icon to check the details.
Add Family Member Accounts
Single-tenant Projects
- Tap Single-tenant on the home page.
- Tap
and Add Family Member. - Fill in the user information and tap Submit.
and Add Family Member.
Community Projects
- Tap
of the community and select the desired building and apartment. - Tap Users and Add Family Member.
- Fill in the user information and tap Submit.
of the community and select the desired building and apartment.
Edit/Delete Users
Single-tenant Projects
- On the home page, tap
to enter the detail page or enter the username in the upper search box. - Tap the desired resident to enter the user information page.
- Tap
in the upper right corner to edit or delete the account. - Tap Reset Password to reset the SmartPlus App login password for the user.
to enter the detail page or enter the username in the upper search box.
in the upper right corner to edit or delete the account.
Community/Office Projects
- On the home page, tap
to enter the detail page or enter the username in the upper search box. - Tap the desired user to enter the user information page.
- Tap
in the upper right corner to edit or delete the account. - Tap Reset Password to reset the SmartPlus App login password for the user.
to enter the detail page or enter the username in the upper search box.
in the upper right corner to edit or delete the account.
Devices Management
Check Offline Devices
The number of offline devices will be displayed in the upper menu.
You can tap Offline Devices to see the device name and location.
Single-tenant Projects
- On the home page, tap
of the desired project to enter the detail page or enter the device name in the upper search box. - Tap the desired device to enter the setting page.
- Tap
to edit or delete the device information. You can reset, reboot, upgrade, and perform AutoP for the device on the same page.
of the desired project to enter the detail page or enter the device name in the upper search box.
to edit or delete the device information. You can reset, reboot, upgrade, and perform AutoP for the device on the same page.
Community/Office Projects
- On the home page, tap
of the desired project to enter the detail page or enter the device name in the upper search box. - Tap the desired device to enter the setting page. You can also find the device by navigating to the location where the device is installed.
- Tap
to edit or delete the device information. You can reset, reboot, upgrade, and perform AutoP for the device on the same page.
of the desired project to enter the detail page or enter the device name in the upper search box.
to edit or delete the device information. You can reset, reboot, upgrade, and perform AutoP for the device on the same page.
Property Manager Account Management
Add/Edit/Delete Property Manager Accounts
- Tap Me on the bottom menu and Property Manager List.
- Tap
to add a property manager account and enter the username and email address. Select the language for the property manager in which the Akuvox Welcome Email will be displayed. - You can copy the account password and send it to the property manager.
- Tap
to edit the account information and
to delete the account.
to add a property manager account and enter the username and email address. Select the language for the property manager in which the Akuvox Welcome Email will be displayed.
to edit the account information and
to delete the account.
Assign the Property Manager
- On the home page, tap
of the desired community or office, or search for it in the upper search box. In the project Composition section, you can also tap the desired property manager to modify the account information. - Tap
and select the property manager. On this page, you can also add a property manager by tapping New Property Manager.
of the desired community or office, or search for it in the upper search box. 
and select the property manager. 
Installer Account Management
Change Password
- Tap Me on the bottom menu and tap [your name].
- Tap Change Password to enter the setting page.
- Enter the current password. Then, enter the new one and confirm it.
- Tap Submit to save the setting.
Billing Information
- Tap Me on the bottom menu and tap [your name].
- Tap Billing Information. Fill in or edit the information.
- Tap Submit to save the setting.
Delete Account
- Tap Me on the bottom menu and tap [your name].
- Tap Delete Account and Yes for confirmation. The deletion of the App account will not affect the use of your web account.
Sub-installer Account Management
- Tap Me on the bottom menu and Sub-account List.
- Tap
to add a sub-installer account and enter the account name, email address, and mobile phone number. - You can copy the account password and send it to the sub-installer.
- Tap
to edit the account information and
to delete the account.
to add a sub-installer account and enter the account name, email address, and mobile phone number.
to edit the account information and
to delete the account.
Support
- Tap Support on the bottom menu.
- You can access various manuals and guides.
Feedback
You can provide your valuable feedback for improving this App.
- Tap Me on the bottom menu and Feedback.
- Offer your suggestion and enter the email address to receive our reply.
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