Akubela HyPanel Pro User Guide V2.2.0

Introduction

This guide provides an overview of the features and functions of Akubela HyPanel Pro (version 71.1.22.60).

Before You Start

Akubela allows you to configure and control your home with HyPanel devices, the user web portal and BelaHome app, with or without a cloud connection.

This section clarifies some terms you may encounter in this guide: the home center device, the user web portal, and the Auto Discovery mode.

What the Home Center is

The home center is the main control hub for all devices in your home. Each home center has an online web interface for advanced settings. When a device is designated as the home center during the initial setup, it becomes your primary controlling center with exclusive capabilities. With the home center and its user web interface, you can tailor your smart home system including but not limited to:

• Manage all family members accounts.

• Create and personalize your automation scenes.

• Configure the default security modes and create custom modes. 

• Reset arming/disarming code and the PIN password for system lock.

• Customize the functions displayed on specific panels.

Usage modes

You can use devices with or without cloud connectivity, depending on how your service provider sets them up.

Auto Discovery Mode

When your service provider chooses Auto Discovery mode during the initial setup, all your HyPanel devices and door phones within the local network will be automatically grouped into one family.

Please note that in the Auto Discovery mode, all devices within your family can not receive updates pushed by the cloud server, and can not be controlled remotely via BelaHome App.

To connect the devices to the cloud, please contact your service provider.

Cloud mode

When your service provider connects your devices to an internet network and selects the Installation Code during the initial setup, all your devices will be connected to the cloud. In this case, all devices operate with full functionality, receiving updates pushed by the cloud server and allowing remote control through the BelaHome App.

Please be aware that if cloud-connected devices switch their network connection from the Internet to a local area network, the following functions will become unavailable:

• Reset system locks and arming code via registered email;

• Use BelaHome app when the phone connected to the Internet.

Login to user web portal

To log in to the user web portal, do one of the following based on the home center device’s cloud connection status:

• When connected to the cloud

Log in to the family’s administrator account at https://my.akubela.com.

How to get the administrator account? Please see here.

• When never connected with the cloud

• Make sure your computer and the devices are on the same local network.

• Type in the device’s IP address into the browser.

• Log in with the administrator account whose default username and password are both Admin888. 

You can see here to learn more about the user web portal.

Get started

Your HyPanel Pro

Indicator light

Your HyPanel Pro is equipped with an indicator light located below the camera to provide immediate visual feedback about the network connection status.

• White Light: Indicates that the panel is successfully connected to a network.

• Red Light: Indicates that the panel is not connected to the network.

If you want to disable the light or customize its on-time, swipe down from the top edge of any screen, and tap  > Display > Indicator light.

Home screen

On the home screen, you can access features and functions by tapping icons and menus. You can also customize the wallpaper and the functions displayed on the home screen.

• Function tabs

By default, three function tabs - Contacts, Devices, and Scenes - are displayed, along with one menu tab  to access the More Functions screen.

• Custom Home screen 

  • To customize features displayed

           You can choose which feature to show on the screens via the user web portal .

• To change wallpaper

The home screen’s wallpaper can be changed by tapping > Photo Wall.

• Function shortcuts

On the Home screen, swipe from right to left to quick arm/disarm the system, and to control the favorited devices and scenes.

• To add devices to this screen, see here.

• To add favorite scenes, see here.

Also, you can remove the Security or/and Favorites shortcut. To do it, simply swipe down from the top edge of any screen, tap  > Display > Home Screen Setting, and deselect the option.

Control center

To open the Control Center for quick control, swipe down from the top edge of any screen.

Gesture control

The F51-R2-EU version of HyPanel Pro can connect with two relays, allowing you to use finger gestures for convenient control from any screen:

• To open/close relay 1, simply swipe down with 2 fingers.

• To open/close relay 2, swipe down with 3 fingers.

NOTE:

• This feature cannot work if the connected relays are shades.

• Gesture Control with Cooling/Heating Systems.

  • If Relay 1 is linked to a cooler or heater, use 2 fingers to swipe down for control.

  • When Relay 2 is connected to the cooler or heater, employ 3 fingers to swipe down for control.

  • If both Relay 1 and Relay 2 are connected to coolers and heaters, they combine into one thermostat. Swipe down with 2 fingers to open/close the thermostat; the 3-finger gesture is not available in this case.

To disable gesture control, go to  > System Settings > Gesture.

Learn the server status

When you find some features do not work, you can firstly check if the server connection is normal.

1. Swipe down from the top edge of any screen, and tap   > System Settings > Connect Status.

2. The status of your server connection will display in the center.

• The screen that displays the icon   indicates that your device is connected to the server already.

• If it shows connection error, contact your service provider or Akubela technical team for help.

Personalize Your System

Connect to the Internet

Typically, the network is configured by your service provider during installation. You can modify the Wi-Fi network or connect the device to a local area network (LAN) anytime, be aware that it may affect certain functions. To ensure continued proper operation, please check with your service provider before making any network changes.

NOTE：

All panels within the family should be in the same LAN to ensure the proper communication. If you need to use SIP call and BelaHome app’s remote control function, panels must be connected to the cloud and Internet.

Change your Wi-Fi network

1. Swipe down from the top edge of any screen, and tap   > Wi-Fi.

2. Toggle the Use Wi-Fi button to on.

3. Select the desired network.

4. Enter the password, and tap Confirm.

Configure LAN network

To configure a LAN network, do the following.

1. Swipe down from the top edge of any screen, and tap   > Ethernet.

2. On the Network view, do any of the following:

• Toggle on DHCP feature, and the device will be assigned IP address automatically.

• Toggle off DHCP feature, and enter IP Address, Subnet Mask, Gateway, Preferred DNS Server, and Alternate DNS Server manually.

Put HyPanel Pro in standby mode

To put HyPanel Pro in standby mode quickly, swipe down from the top edge of any screen to open Control Center, then tap .

You can customize how long the device takes to enter the standby mode by tapping > Display > Screen Saver > Put in Standby. For example, if you choose 1 min, then HyPanel will enter standby mode in 1 minute of inactivity.

Change screen saver settings

In Screen Saver Settings, you can turn the screen saver on or off, and choose its style.

1. Swipe down from the top edge of any screen, and tap   > Display > Screen Saver.

2. Do any of the following:

• Turn on or off the the toggle next to Screen Saver On.

When it is enabled, HyPanel Pro in standby mode will display photos and images; when disabled, the display just stays off.

• Schedule the screen saver to turn on automatically by setting Screen Saver Times.

• Choose a screen saver style.

Select Photo Wall if you want to display images.

To add your preferred photos, see here.

Set up Do Not Disturb

If you do not want to be disturbed by calls, messages, or notifications, you can turn on the Do Not Disturb (DND) feature.

Quickly Turn DND on or off

You can quickly turn the DND feature on by swiping down from the top edge of any screen, and tapping . The icon will turn to  when the DND is enabled. Tap the icon again to turn the DND off.

This feature can also be set up by going to > DND.

Schedule the DND to turn on automatically

To schedule DND to turn on automatically at certain times, do the following:

1. Swipe down from the top edge of any screen, and tap > DND.

2. Toggle on DND.

3. Toggle on Specific Time.

4. Set the DND start time and end time. DND will be activated automatically during the designated period and deactivated outside these hours.

5. Specifies the number of times the DND schedule will be repeated. The default setting is 1 time.

Once you set the times, all the calls and notifications will be silenced in this period, while the alarm still rings.

Protect your HyPanel Pro

For better security, use screen lock or settings lock to prevent unintended access to your device or the settings screen.

Set up system lock

1.Swipe down from the top edge of any screen, and tap > Configuration Lock.

2. Choose your preferred password option among Face Unlock, Digital Password, and Gesture Password, and follow the onscreen instructions to set up.

NOTE:

You can register up to 20 face IDs on this HyPanel Pro. All face data is saved solely on this device.

3. Select where to apply the password.

• If you’ve set up the Face ID, tap the Face Unlock option to apply it to home screen, settings screen, and disarming/arming screen.

• If you’ve set up a digital or gesture password, toggle on Screen Lock and/or Setting Lock to enable it.

NOTE:

The Screen Lock and Setting Lock use the same password. When both are active, you only need to input the password once to unlock both the device and the Settings screen.

Delete and modify passwords

Face Unlock

To delete a face ID, go to > Configuration Lock > Face Unlock, and tap .

To rename it, simple tap .

Digital and Gesture Password

1. On the   > Configuration Lock screen, tap the password type you want to modify or delete.

2. Select the desired option and follow the onscreen instructions.

Forgot password

To clear the forgotten current password, tap Forgot Password on the password required screen and follow the onscreen instructions. Two resetting options are provided based on your cloud connection status.

• Via reset email

If you’ve registered the administrator account and ensure that the devices are connected to the Internet, a password reset email will be sent to the family’s administrator email address once you tap Forgot Password. Follow the instructions included to clear the password.

• On the user web portal

Visit the user web portal to reset your password. You can see here for the detailed instructions.

Manage Devices

Add Devices

HyPanel Pro allows you to connect ZigBee devices, third-party smart home devices, IP cameras, and IR-based home appliances.

ZigBee Devices

HyPanel Pro can connect to many ZigBee devices, such as sensors, emergency button, IR controller, thermostat, smart switch, and more. For example, you can add and fit a CO sensor in your kitchen to identify carbon monoxide leaks.

NOTE:

The transmission distances of ZigBee signal may vary by environmental characteristics and more. For optimal performance, add ZigBee devices to the HyPanel Pro within the same room.

Put Devices in paring mode

Before pairing the ZigBee devices with the HyPanel Pro, you should know how to put them in the pairing mode. Here are some examples.

For devices not listed below, please refer to their manuals.

Pair devices with HyPanel Pro

1. Tap Devices   on the Home screen, and tap the add icon   in the upper right corner. HyPanel Pro will then search for the nearby devices.

2. Put the ZigBee device you want to add in pairing mode.

3. The screen displays the searched device. Select it.

4. Name the device and choose its location, tap Done.

5. The newly added device displays on the Devices screen.

Edit, bypass, and delete sensors

Go to Devices , find the desired sensor, and tap  at its top right to enter the settings screen.

You can do any of the following.

• Tap   to rename the sensor.

• Select Space to relocate it.

• Select Replace to replace it with another sensor.

• Select Bypass to ignore this device. In this scenario, the selected device will not set off any security alarms even if triggered.

• Select Delete to remove the sensor.

See trigger histories of sensors

To see trigger histories of a sensor or a hub, go to Devices, tap the desired device, and its logs display.

To delete logs, do as the following:

tap the Clear icon  in the upper right corner. Check specific logs or tap  to choose all. Then, tap .

Third-party smart home devices

You can add third-party smart home devices, such as Philips Hue, Ecobee thermostat, Lutron Caseta, TP-Link kasa, Sonos, and more, directly with the HyPanel Pro, or via BelaHome App. Click here to learn how to add popular smart home devices on BelaHome app.

1. Tap Devices   on the Home screen, and tap the add icon   in the upper right corner.

2. Tap Add Manually at the bottom.

3. From the left-side menu, choose the category of the third-party device. Then, on the right-side screen, select its brand. Here we take the TP-Link Kasa smart bulb as the example. For more instructions, see here.

4. Follow the onscreen instructions to get the device ready.

5. Wait for HyPanel Pro to detect the lighting device. Select it.

6. Name the device and choose its location, tap Done.

7. The newly added device displays on the Devices screen.

To delete a device, find it on the Device screen, tap , and select Delete.

Alternatively, you can achieve this through BelaHome app. For detailed instructions, click here.(超链接)

IP cameras

HyPanel Pro allows to add IP cameras and door phones surveillance, provided they are on the same network as the home center device.

1. Tap Devices  on the Home screen, and tap the add icon   in the upper right corner.

2. Do any of the following.

• Auto scanning

  a. Wait for the HyPanel Pro to auto-scan for ONVIF cameras and list them.

  b. Select the desired one and follow the onscreen instructions.

• Manual addition

  a. Tap the Add Manually button at the bottom of the screen.

  b. Select Security > IP Camera and follow the onscreen instructions.

Cameras you've added appear on the Devices screen. Also, you can quickly access them by tapping on the Home screen and selecting Monitor .

IR-based appliances

Using the infrared remote, HyPanel Pro can integrate IR-based devices, and function as a remote controller for them.

Add TV and AC directly

1. Tap Devices   on the Home screen, tap the add icon   in the upper right corner, and tap Add Manually button at the bottom.

2. Choose the category on the left and tap the corresponding device type.

• AC: Climate > Air Conditioner

• TV: Entertainment > TV

3. Choose the device’s brand.

4. Check that the device status matches the prompt. Tap Yes to confirm the right device or No to go to the next one.

NOTE:

If the air conditioner you want to control did not respond, tap  to try again.

5. Name the device and choose its location, tap Done.

Add TV and AC to IR controller

You can add an IR controller to control TVs and ACs, with a maximum limit of 30 devices.

1. Add IR controller. You can see Pair devices with HyPanel Pro for detailed instructions.

2. Tap the added IR controller on the Device screen, and then tap Add Remote control.

3. Select the device type, and choose its brand. Here we use TV as an example.

4. Tap Start Matching.

5. Check that the device status matches the prompt. Tap Yes to confirm the right device or No to go to the next one.

6. Name the device and choose its location, tap Done.

Add remotes to IR controller

The IR Controller allows you to add and learn remote functions. Please be aware that each remote supports a capacity of up to 100 keys.

1. Select the desired IR controller on the Device screen.

2. Tap Add Remote control > Customize Remote Control.

3. Name the remote and choose its location, tap Done.

   

4. Tap Add Button, and follow the onscreen instructions to learn and add the button.

5. Name the key. To continue to add keys, tap Next > Add icon.

Favorite a device

On the Device screen, find the desired device, and tap the heart icon, turning it orange  . The device will then display on the Home screen.

Check if the device is connected

You can inspect the device’s connection status if it experiences malfunctions.

1. Tap Devices   on the Home screen.

2. When you see this icon , it indicates that the device is offline and not functional. Devices that are connected will not show this icon.

Manage device’s location

You can custom your home floor plan by adding new spaces and rooms. Additionally, you can easily move your devices to these newly designated areas.

Create new spaces or rooms

If you want to add additional and more specific spaces or rooms to match the actual floor plan, do the following:

1. Tap Devices   on the Home screen.

2. Tap   at the upper right.

3. On the Space Management screen, tap on the add icon .

4. Tap  , name the new space, and tap   to confirm.

5. Once a space is added, do any of the following if you need:

• Tap   to add rooms within this space, and tap   to check if it is added.

• Tap   to rename the space or rooms.

• Tap   to delete the space or room.

NOTE:

Don’t forget to tap  to validate the changes.

Relocate a device

To move the device from the current installation location to the other, do the following.

1. Tap Devices   on the Home screen.

2. Find the desired device, and tap   to access its settings screen.

3. Tap Space, and choose the location you want to move the device to.

4. Tap Confirm, and its location changed.

Rearrange the devices

You can rearrange your devices to have them display in the order you want.

1. Tap Devices   on the Home screen.

2. Touch and hold the desired device, and drag it to the place you want it to be.

Reorder the room list

If you prefer your rooms in alphabetical order, or in the order you choose them as a routine, do as the following.

1. Tap Devices   on the Home screen.

2. Tap  at the top right.

3. Hold, drag, and drop the rooms to reorder them.

Control devices

Relays

The F51-R2-EU version of HyPanel Pro allows direct connection to two relays whose type can be switch, light, fan, heating/cooling system, and shade. You need to change the default relay type to the one you need via BelaHome app. For the detailed instructions, see here.

To open a relay, tap the relay image you want to control. Its background turns to be highlighted, indicating that the relay is opened.

To close the relay, tap it again, and its background dims.

Switch, Plug, and Socket

To turn on your switch, socket, siren or a light, on Devices screen, tap the desired device. Its background becomes highlighted, indicating that it is opened.

Lighting

Some lights can only be turned on or off with a single tap, while others like RGB lights, offer more features such as color adjustment, brightness control, and so on.

1. To turn the light on or off, tap the desired device. Its background becomes highlighted, indicating that it is opened.

2. For more functions, tap   and do any of the following:

• To adjust its brightness, drag the slider on the left side.

• To change the light color, pick the desired color from the palette.

• To make the light color temperature warmer or cooler, and adjust the slider at the bottom.

Heating, Cooling, and Thermostat

Heating and Cooling

To adjust the target temperature, simply tap on the add or minus icon.

To close the device, tap the desired device again and its background dims.

Thermostat

To control the thermostat, tapping  and do any of the following.

1. Tap   to switch modes.

2. Tap   or   to adjust the desired temperature which ranges from 5-35℃.

3. Tap   to turn the thermostat on or off.

Shade

1. Go to Devices , and find the desired shade.

2. Do any of the following:

• Tap   to open the shade.

• Tap   to close the shade.

• Tap   to stop the shade when it reaches the desired position.

Speaker

When speakers such as SONOS are added, a Music feature button will be visible on the Home screen for quick control of the speakers.

Use the intercom

Unlock door remotely

When you know who is at your door, you can open the door directly without communicating with the door phone.

1. Tap Devices   on the Home screen.

2. Find the desired door phone, and tap on the Open Door icon .

If there are multiple doors connected to the door phone, select the desired one from the pop-up list.

3. Tap Confirm.

Unlock door before answering a call

When you receive a call from the door phone with a camera, you can preview its monitoring streaming and open the door without answering the call.

Unlock door during a call

You can answer the door phone call and unlock the door during the call.

To unlock the door, tap the unlock button .

You are also able to call the door phone to see and hear who the visitor is. To do so, see the section Make one-to-one voice calls in this guide.

See monitoring stream

If the connected door phone has a camera, you can see its monitoring stream without making a call.

To see the monitor stream, find the desired door phone, and tap on the monitor icon. By tapping the icon at the upper right corner, you can switch between different surveillance feeds.

Energy

Use the Energy feature to track the power consumption of your devices, rooms, and whole home.

NOTE:

The Energy feature only applies to smart devices that support energy data collection.

1. Swipe left on the Home screen and tap Energy  .

2. On the Energy screen, you can see the previous day’s data, including:

• Center circle: Total home power usage for the previous day.

• Inner circle: Each room’s power consumption.

• Outer circle: Device power usage within each room.

3. To see energy consumption of other time period or a specific day, tap   at the upper right.

Home Automation

Scenes let you control your smart devices based on an action, an event, a schedule, or sometimes with a simple tap. For example, automatically turn off the light when you leave, and play music when you’re back home.

NOTE:

Before you can automate your home devices using Scene feature, you need to create scenes on either the user web portal or BelaHome app.

Activate your scene

Automation scene types

The following are three types of automation scene.

• A scene only with auto condition(s)  is a scene set to be activated based on a schedule or an event.

• If the icon is orange  , it means the scene is enabled. As long as its preset conditions are met, the task will be triggered.

• If the icon is white  , it means the scene is disabled, and the task cannot be triggered.

• A scene with the manual condition  is a scene set to be activated based on a tap or click on the scene image.

• A scene with both auto and manual conditions   is a scene based on a schedule, an event, and a tap or click. When any of the conditions is met, the scene will be activated.

Run a scene with manual activation conditions

Tap  on the Home screen.

To activate a scene with manual trigger condition, just tap its image. Its background will be highlighted and then back to be dimmed to show that the scene is activated.

Run a scene with time or action conditions

You do not have to tap to run an auto scene. Once the preset conditions are met, the scene is activated automatically.

Favorite a scene

On the Scenes screen, find the desired scene, and tap the heart icon to turn it orange . The scene will then display on the Home screen.

See scene logs

To see all scenes running logs, tap  on the Home screen to see all scenes, and tap  at the upper right.

Rearrange the scenes

You can rearrange your scenes to have them display in the order you want.

1. Tap   on the Home screen.

2. Tap and hold the scenes, and drag, and drop them to the desired place.

Security

Use security modes to easily control and protect your home.

NOTE:

To arm your system, you have to firstly configure three default security modes, or create custom modes on either the user web portal or BelaHome app.

Configure security modes

Akubela allows you to configure 3 default security modes - Home, Away and Night - for arming your home. Also, you have the flexibility to craft your own custom modes meet your needs.

To configure or custom a mode, do as the following.

1. Tap   on the Home screen and select Security .

2. Enter the arming/disarming code. The default is 000000.

3. Tap the icon   of a default mode.

If you want to create a custom mode, tap  at the upper left.

4. On the followed screen, complete the settings if needed:

• Set the Alarm Delay to let the alarm sound after a specific time period.

• Set a Defense Delay to determine the activation time of the security mode after a preset interval.

• Tap   to select one or more sensors to start a task when any of them is triggered.

• Set one or more tasks the system performs when the conditions are met.

  • Toggle the Alarm Siren on or off. This function manages both the audible siren and push alarm.

  • Select preset SOS numbers to be called. Numbers should be preset on the user web portal or the cloud.

  • Add relays to activate when security mode is triggered.

Arm your system

To arm your system after you configure the security modes, do as the following:

1. Tap   on the Home screen and select Security  .

2. Enter the arming/disarming code. The default is 000000.

3. Tap the desired mode.

4. Wait for the arming count down to the end. Or tap Skip to arm your system right away.

5. Once the system is armed, the active security mode icon is highlighted.

During the arming process, if any associated sensor is detected as abnormal, a prompt will appear.

To proceed with the arming process without the sensor, simply tap Ignore. In this case, even if the bypassed device detects an abnormality, it will not send any alarms.

Disarm your system

To disarm your system, tap the highlighted mode image again, and enter the disarm code which is 000000 by default. You’ll know the system is disarmed when the mode image turns back to be dim.

Deal with an Alert Push

When your system is armed in a security mode and any included sensor triggered(except the bypassed ones), the system will sound an alarm and send a notification to the panel and BelaHome app.

To stop the alarm once you make sure your home and family are safe, tap Disarm and then enter the preset code (By default is 000000). Your system is still armed in the security mode after the alarm is dealt with.

Disable siren and alerts

By default, your device emits a siren and sends a push notification when any sensor is triggered while in the armed mode. You can silence the siren and disable push alerts from all the panels.

1. Tap   on the Home screen and select Security  .

2. Enter the arming/disarming code. The default is 000000.

3. Tap the bell icon   at the left corner of a mode. Or tap Silent Alarm at the upper right to silence all modes.

4. The siren feature is disabled when you see the icon turns to  . Please note that in this case, all panels will not activate a siren and send push alarms.

To enable the siren, tap  again. The icon turns to be  indicating that the siren function is on.

See security logs

To see security logs including alarms, arm/disarm, bypass, alert logs, and sensor status, do as the following:

1. Tap   on the Home screen and select Security  .

2. Enter the arming/disarming code. The default is 000000.

3. Tap   and select between Alarm Logs and Sensor Status.

• By selecting Alarm Logs, you can see any of the following histories:

• Alarms: The sensors' alarm and alarm-cleared histories when they are triggered in any security modes including Away, Home, Night, and custom modes. 

• Arm/Disarm: The system’s arming and disarming histories. 

• Bypass: The sensors’ bypass and recovery histories. 

• Alert: All triggered histories associated with sensors, no matter they are triggered in security mode or not. 

• By selecting Sensor Status, you can see all sensors’ information.

Modify and reset arming/disarming code

Change arming/disarming code

1. Tap   on the Home screen and select Security  .

2. Enter the arming/disarming code. The default is 000000.

3. Tap  .

4. Enter the new code twice.

Forgot arming/disarming code

By tapping Forgot the password on any code required screen, the system will prompt you to go to the user web portal to reset your password. Click here to see detailed instructions.

Communication in Family

You and your family members can make calls with each other, and send and receive messages at any time through HyPanel Pro.

Register family administrator account

If you are the first person in your family to register the account, you will be the family administrator. Only the administrator of the family has the permissions to create and manage family member accounts.

Account registration methods differ based on the device's cloud connection status. To determine if your device is connected to the cloud, see Learn the Server Status. If it's not connected, please reach out to your service provider.

When devices connected to the cloud

To register the account when the devices within your family are connected to the cloud, do any of the following:

• Contact your service provider to have your administrator account registered and activated.

• Contact your service provider to have your devices connected to the cloud, and register account yourself by following the below steps.

1. Tap Account Registration button on the home screen.

2. Do one of the following:

• If you already have an account associated with other families

  a. Open BelaHome app, and log into your account.

  b. Tap Me > Scan icon, and scan the QR code.

  c. Tap Join the Family.

  d. You can switch the families on the app’s home screen.

•  If you are a new user

  a. Open BelaHome app, and tap on the scan icon at the upper left.

  b. Scan the QR code.

  c. Enter a valid email address. The login credential will then be sent to this email.

  d. Log into the BelaHome app with the credentials you receive.

When devices running in Auto Discovery mode

When devices are running in Auto Discovery mode and never connected to the cloud, the temporary administrator account has default username and password that are both Admin888.

You can also log into the BelaHome app by scanning QR code:

1. Ensure that your phone and and devices are in the same local network.

2. Go to > System Settings > About > Family Account. A QR code displays on the screen.

3. Open BelaHome app, and tap on the scan icon at the upper left.

4. Scan the QR code.

NOTE:

After setting a new password, scanning the QR code does not work for logging in.

When the administrator account is created, you can login to BelaHome app to create family member accounts. Click here to see detailed instructions.

Make voice calls

You can group call or make one-to-one call with any device, including the door phones, other panels in your family, or family member’s through HyPanel Pro. You can also receive their calls on the panel.

To make calls, do as the following:

1. Tap Contacts   on the Home screen.

2. Do any of the following:

• Tap Family Group to group call all panels within the family. They will auto-answer the call.

• Select the family member or device you want to call.

3. On the conversation screen, tap  .

What else you can do on the voice call screen:

• Tap   to silence your microphone, so the other party cannot hear you.

• Tap   to adjust the volume.

• Tap   to hang up the call.

Send audio messages

HyPanel Pro allows you to send and receive voice messages.

1. Tap   to go to the contacts screen.

2. Tap Family Group to send all contacts a message, or select any desired member or device to sent messages to.

3. In the conversation, tap and hold   at the bottom to record an audio message. Each message should be within 30 seconds. To cancel before sending, slide your finger to the left or upwards while you are recording.

4. Lift your finger when you’re finished recording.

Send text messages

You can also text messages to any panels and family members.

1. Tap   to go to the contacts screen.

2. Tap Family Group to send all contacts a message, or select any desired member or panel to sent messages to.

3. In the conversation, tap the texting box to enter messages. Or use the quick replies by tapping  .

Update, Restart and Reset

Update the system

Device update requires cloud connection. Alternatively, you can contact your service provider for assistance.

To update the device to the latest version, swipe down from the top edge of any screen, and tap > System Settings > Update. On the Update screen, do any of the following:

• Toggle on Auto Update to update the firmware automatically. You can also set a specific update time period for the device to download and install available updates.

NOTE:

To upgrade the device in the preset time, the device must meet below 2 conditions：a)The device must be in standby mode during the previous hour, and b) The device must have no alarm and countdowns set for the next hour.

• If Auto Update is disabled, any available update must be downloaded and installed manually with your consent. To do this , tap Update.

NOTE: 

If your system already installs the latest version, the screen shows no Update button.

Restart your HyPanel Pro

To restart the system, do any of the following:

• Press the restart button at the bottom edge(refer to the picture) using a paperclip or needle until the display turns off.

• Swipe down from the top edge of any screen to open Control Center, and tap > Reboot.

Restore HyPanel Pro to installer setting

To reset your device, do as the following.

1. Swipe down from the top edge of any screen to open Control Center.

2. Tap > System Settings > Reset.

NOTE:

The reset results depend on the device’s usage mode your service provider selected in the initial setup.

• Choosing the Installation Code option will reset the device to the settings that your installer set up, and remove all user data and subsequently added devices.

• Selecting Auto Discovery mode will initiate a reset to factory settings, and delete all user data and devices.

Please consult with your service provider before resetting devices.

Privacy Policy

As you use our services, you trust us with your information. We will keep working hard to protect your data. The Privacy Policy is meant to help you be clear about what information we collect, why we collect it, and how you can protect your privacy.

To read the Privacy Policy, do as the following:

1. Swipe down from the top edge of any screen to open Control Center.

2. Tap > System Settings > About > Privacy Agreement.

Get Help

For videos and other manuals, visit https://knowledge.akuvox.com.

For help, contact us at https://ticket.akuvox.com/.