Akuvox E16 V2 Door Phone Admin Guide

Thank you for choosing Akuvox E16 series door phones. This manual is intended for the administrators who need to properly configure the door phone. This manual applies to the 216.30.10.121 version, and it provides all the configurations for the...

Akuvox E16 series is a Linux system IP video door phone with a touch screen. It integrates audio and video communications, access control, and video surveillance. The E16 series offers customizable features through its advanced system, SmartPlus, an...

What’s new in the version 216.30.10.121: Support uploading input-triggered door-opening tone . Click here to view the changelog of the device’s previous versions.

Door phones' system settings can be either accessed on the device or on its interface. Access the Device Setting To access the device setting, you can long press on the initial screen for approximately five seconds, then enter the default PIN co...

Language Setting You can select device language and device language icons, and customize interface text including configuration names and prompt text.  To select the device language, go to Setting > Time/Lang > LCD Language interfac...

LED Setting on Card Reader Area You can enable or disable the LED lighting on the card reader area. You can also set a specific time to turn on the light. To set it up, go to the Device > Light > LED Of Swiping Card Area interface. ...

You can set up the device's screen display features such as screensaver to give users a better visual and operational experience. Configure Screensaver You can set the screen saver duration as well as the timing for the screen to be turned off ...

Volume and ringtone configurations include microphone volume, speaker volume, alarm volume, and more. In addition, you can upload door-opening tones to enrich the user's personalized experience. Volume Control Set up volumes on the Device > Au...

Device Network Connection Setting You can configure the default DHCP mode ( Dynamic Host Configuration Protocol ) and static IP connection. Moreover, you can set up an IP address, Subnet Mask, Default Gateway, and DNS servers. Check the network...

IP Call & IP Call Configuration An IP call is a direct call between two intercom devices using their IP addresses, without a server or a PBX. IP calls work when the devices are on the same network. Make IP calls To make a direct IP call on ...

Call Auto-answer Auto-answer feature allows the device to automatically pick up incoming calls without any manual intervention. You can also customize this feature by setting the time duration for auto-answering and choosing the communication mode...

Audio Codec The device supports four types of codec (PCMU, PCMA, G729, and G722) for encoding and decoding the audio data during the call session. Each codec varies in terms of sound quality. You can select the specific codec with different bandwi...

Manage Contact Groups You can create and edit a contact group for the contacts. The contact group will be used when you are adding a user. To set it up, navigate to the web Directory > User > Group interface. Click +Add to create a gro...

Local Relay A local relay is an external unit that is physically nearby and directly connected to the intercom device. It allows the intercom system to trigger actions, such as unlocking a door, based on user input or authorization. You can conf...

A door access schedule lets you decide who can open the door and when. It applies to both individuals and groups, ensuring that users within the schedule can only open the door using the authorized method during designated time periods. Create a ...

Public PIN Code for Door Unlock There are two types of PIN codes for door access: public and private. A private PIN is unique to each user, while the public one is shared by residents in the same building or complex. You can create and modify both...

MJPEG and RTSP are the primary monitoring stream types discussed in this chapter.  MJPEG, or Motion JPEG, is a video compression format that uses JPEG images for each video frame. Akuvox devices display live streams on the web interface and c...

Tamper Alarm The tamper alarm function prevents anyone from removing the devices without permission. It does this by setting off the tamper alarm and making calls to a designated location when the device detects a change in its gravity value from ...

Akuvox devices can be upgraded on the device web interface. Upgrade the device on the System > Upgrade > Basic interface. Note Firmware files should be .rom format for upgrade.

Provisioning Principle Auto-provisioning is a feature used to configure or upgrade devices in batch via third-party servers. DHCP, PNP, TFTP, FTP, and HTTPS  are the protocols used by the Akuvox devices to access the URL of the address of th...

Integration via Wiegand The Wiegand feature enables Akuvox door phone to act as a controller or a card reader. Set it up on the web Device > Wiegand > Wiegand interface. Wiegand Display Mode : Select the Wiegand card code format...

The door phones can be connected to the Akuvox lift controller for the lift control. Users can summon the lift to go down to the ground floor when they are granted access through various types of access methods on the door phone. Set it up on the...

Call Logs To check calls—including dial-out, received, and missed calls—within a specific period, you can view the call log on the device's web interface. If needed, you can also export the call log from the device. Check call logs on the web S...

System Log for Debugging System logs can be used for debugging purposes. To set it up, go to the web System > Maintenance > System Log interface. Log Level: Select log levels from 1 to 7 levels. You will be instructed by Akuvox t...

You can import or export encrypted configuration files to your Local PC. Export the file on the System > Maintenance > Others interface.

Modify Web Interface Password Navigate to the web System > Security > Web Password Modify interface. Select A dmin   for the administrator account and User   for the user account. Click the Change Password  tab to cha...

Reboot You can reboot the device on the System > Upgrade > Basic interface. Moreover, you can set up a schedule for the device to be restarted. To set up the schedule, go to the System > Auto Provisioning > Reboot Schedule int...