Akuvox E18 Door Phone Administrator Guide

Thank you for choosing Akuvox E18C door phone. This manual is intended for administrators who need to properly configure the door phone. This manual applies to the 18.30.10.8 version, and it provides all the configurations for the functions and ...

Akuvox E18C is Linux-based with a touch screen. It incorporates audio and video communications, access control, and video surveillance. Its finely-tuned SmartPlus and AI-based communication technology allow featured customization to better suit your...

Status : this section gives you basic information such as product information, Network Information, and account information, call log, access log, and temperature log. Account : this section concerns SIP account, SIP server, proxy server, tran...

Door phones' system settings can be either accessed on the device directly or on the device web interface. Access the Device Setting on the device If you want to access the device setting to configure and adjust the parameters, you can do ...

Language Setting Set up the language during initial device setup or later through the device or web interface according to your preference. Language Setting on the Device Device Language can be configured on the device and on the device ...

Configure Card Reader LED Setting You can enable or disable the LED lighting on the card reader area as needed on the web interface. Meanwhile, if you do not want to have the LED light on the card reader area stay on, you can also set the timin...

The door phone allows you to enjoy a variety of screen displays to enrich your visual and operational experience through customized settings to your preference. Configure Screensaver Configure Screensaver on the Device Sleep mode and ...

Volume and tone configuration include microphone volume, the AD volume, keypad volume, speaker volume, tamper alarm volume, and open-door tone configuration. Moreover, you can upload the tone you like to enrich your personalized user experience. ...

Device Network Connection Setting To ensure normal functioning, make sure that the device has its IP address set correctly or obtained automatically from the DHCP server. Parameter Set-up : DHCP : select the DHCP mode by moving t...

IP Call & IP Call Configuration An IP call is a direct call between two intercom devices using their IP addresses, without a server or a PBX. IP calls work when the devices are on the same network. Make IP/SIP calls You can press the dia...

Phone Book Configuration on the Device You can create contact groups for users. To configure the phone book on the device User > Group . Phone Book Configuration on the Web Interface Manage Contact Groups on the Web Int...

Relay Switch Setting You can unlock the door via DTMF code during the call. To do so, you are required to set up DTMF code along with relays. Path: Access Control > Relay > RelayA Parameter Set-up : Trigger Delay (Sec) : set the relay...

Configure Door Access Schedule A door access schedule lets you decide who can open the door and when. It applies to both individuals and groups, ensuring that users within the schedule can only open the door using the authorized method during...

Configure PIN Code for Door Unlock There are two types of PIN codes for door access: public and private. A private PIN is unique to each user, while the public one is shared by residents in the same building or complex. You can create and modif...

Tamper Alarm Setting The tamper alarm function prevents anyone from removing the devices without permission. It does this by setting off the tamper alarm and making calls to a designated location when the device detects a change in its gravity ...

MJPEG and RTSP are the primary monitoring stream types discussed in this chapter. MJPEG, or Motion JPEG, is a video compression format that uses JPEG images for each video frame. Akuvox door phones display live streams on the web interface and ...

Call Logs If you want to check on the calls inclusive of the dial-out calls, received calls, and missed calls in a certain period of time, you can check and search the call log on the device web interface and export the call log from the device...

System Log for Debugging System logs can be used for debugging purposes. Path: System >Maintenance > System Log Parameter Set-up : Log Level : select log levels from 1 to 7 levels. You will be instructed by Akuvox technical st...

Akuvox devices can be upgraded on the device web interface. Upgrade the device on the web interface Path: System > Upgrade. Upgrade the device on the device Path: Advanced > Upgrade. Note ...

You can import or export encrypted configuration files to your Local PC. Back up data on the web interface Path: System > Maintenance > Others Back up data on the device You need to insert the SD card to the device for t...

Configurations and upgrading on the device can be done on the web interface via one-time auto-provisioning and scheduled auto-provisioning via configuration files, thus saving you from setting up configurations needed one by one manually on the a...

Integration via Wiegand If you want to integrate the door phone with third-party devices via Wiegand, you can configure the Wiegand on the web interface. Path: Device > Wiegand Parameter Set-up : Wiegand Display Mode : select Wigan...

On the device web interface, you can set and change both the System PIN Code for accessing the device setting and login password for accessing the web interface. In addition, you can also select the user role when setting passwords. Modify Device ...

Reboot If you want to restart the device system, you can operate it on the device web interface as well. Moreover, you can set up a schedule for the device to be restarted. To reboot the system setting on the web System > Upgrade interf...