Akuvox E20S Door Phone Administrator Guide

Thank you for choosing Akuvox E20S door phone. This manual is for administrators who need to configure the door phone. This manual applies to 120.1.1.25 and it provides an overview of all functions and features of E20S.

Akuvox E20S door phones are SIP-compliant door phones. They can be used with Akuvox indoor monitors and SamrtPlus app, making door access convenient and the remote control possible.

Status : This section gives basic information about product, network, and account. Account : This section concerns SIP configuration, proxy server, transport protocol type, audio&video codec, DTMF, session timer, NAT,etc. Network : This sec...

E20S door phone has an indicator light installed visible on the left side of the push button. The light colors vary by the state the device is currently in.

E20S door phone can be configured on the device web interface whose address is https://device_IP_address. Obtain Device IP Address IP Broadcast Automatically The device will automatically broadcast its IP address three times once it is powered...

Network Information To check the current network information, go to Status > Basic > Network Information. Device Network Configuration To ensure normal functioning, make sure that the device has its IP address set correctly or obtained...

Language Setting You con set up the display language for the device web interface by going to Phone > Time/Lang > Web Language . Parameters Set-up : Type : Choose a preferred web language. English is the default one. Time Setting ...

Audio Ringtone To adjust the ringtone volume, go to Phone > Preference > Ringtone Volume . The volume level by default is 8. System Volume To set up the mic, speaker or ringback tone volumes, go to Phone > Voice .

IP Call An IP call is a direct call between two intercom devices using their IP addresses, without a server or a PBX. IP calls work when the devices are on the same network. To do so, go to Phone > Call Feature > Others . SIP Call ...

Press Button to Make a Call You can quickly make a call with the preset numbers by pressing the physical push button on E20S. When press the button, all the numbers added from the web interface are called simultaneously. Once any of the numbers re...

Client Certificate Setting Certificates ensure communication integrity and privacy. To use the SSL protocol, you need to upload the right certificates for verification. Web Server Certificate It is a certificate sent to the client for...

System Log System logs can be used for debugging purposes. Go to Upgrade > Advanced > System Log . Parameters Set-up : Log Level : To select the log level from 0 to 7 levels. The default log level is 3. The higher the level, th...

Akuvox devices can be upgraded on the device web interface. Go to Upgrade > Basic . Parameter Set-up : Upgrade : Choose .rom firmware from your PC, then click Submit to update. Note Firmware f...

You can import or export encrypted configuration files to your Local PC. To do so, go to Upgrade > Advanced > Others . Parameter Set-up : Export/Import : to export current config file (Encrypted) or import new config file.

Configurations and upgrading on the device can be done on the web interface via one-time auto-provisioning and scheduled auto-provisioning via configuration files, thus saving you from setting up configurations needed one by one manually on the a...

Reboot Reboot Device from Web Interface You can restart the device by going to Upgrade > Basic web interface. Reboot Device by the Recovery Button The device reset can also be done by long pressing the physical recovery button until th...