---
title: "KNX Products Not Available in ETS Online Catalog"
slug: "akuvox-products-not-available-in-online-catalog"
updated: 2026-04-24T10:36:09Z
published: 2026-04-24T10:36:09Z
canonical: "knowledge.akuvox.com/akuvox-products-not-available-in-online-catalog"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# KNX Products Not Available in ETS Online Catalog

## Symptom

akubela products or the manufacturer “akubela“ cannot be found in the online catalog.

## Possible Causes

This issue may be caused by:

- Limitations in the online catalog settings.
- An outdated master data version.

## **Solution**

1. Check & update online catalog settings
  1. Click ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/akuvox-products-available-in-online-catalog-but-not-in-ets-image-qvc2rkwe.png) **> Settings** to go to the ETS6’s Settings screen.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-BQNO42M9.png)

b. Click **Online Catalog** and ensure the option “Display only products containing the selected product language” is NOT selected.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-DZ41O0PI.png)

c. Check the boxes of the options “Display only products of the following manufacturers” and “akubela”. Close the Settings screen.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/企业微信截图_17770265585444.png)

d. Click **Panels > All Panels > Catalog** to open the catalog panel.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/企业微信截图_17770267991388.png)

e. Find and click on “akubela” in the Manufacturers list, and then click **Download**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/企业微信截图_17770268946.png)

1. If the above solution does not work, perform an update.
  1. Click ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/akuvox-products-available-in-online-catalog-but-not-in-ets-image-brirg776.png) **> Settings > Check For Updates.**
  2. Ensure the **Master Data** version is higher than v47.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-D9TKTE0H.png)