Akuvox R20K Series Door Phone Administrator Guide

Thank you for choosing Akuvox R20K series door phones. This manual is intended for the administrators who need to properly configure the door phone. This manual is written based on the 320.30.10.9 version, and it provides all the configurations ...

Akuvox R20K series can be connected with indoor monitors for remote access control and communication. They allow audio and video calls with visitors, as well as unlocking the door if necessary.

Add Expansion Module.

Status : this section gives you basic information such as product information, network information, account information, etc. Intercom : this section covers intercom settings, call log, etc. Account : this section concerns SIP acc...

Access the Device Door phones' system settings can be either accessed on the device directly or on the device web interface. Obtain Device IP Address Searching the device IP by the IP scanner in the same LAN network. Just click the Scan...

Language Setting The device supports the following web languages: English, Russian, Spanish, Dutch, French, German, Polish, Japanese, and Hebrew. Navigate to the web Phone > Time/Lang > Web Language interface. Time Setting Tim...

LED Fill Light LED fill light is mainly designed to reinforce the light at night or in a dark environment. Navigate to the web Intercom > LED Setting > LED Fill Light interface. Parameter Set-up : Mode : Auto enables the LED ligh...

Volume Configuration You can configure the Mic volume according to your need for open-door notification. Moreover, you can also set up the tamper alarm volume when unwanted removal of the access control terminal occurs. Navigate to the we...

Network Status To check the network status on the web Status > Basic > Network Information interface. Device Network Configuration To ensure normal functioning, make sure that the device has its IP address set correctly or obtained au...

IP Call & IP Call Configuration An IP call is a direct call between two intercom devices using their IP addresses, without a server or a PBX. IP calls work when the devices are on the same network. Navigate to the web Phone > Call Feature...

DND The Do Not Disturb( DND ) feature prevents unwanted incoming SIP calls, ensuring uninterrupted focus. It also allows you to set a code to be sent to the SIP server when rejecting a call. Navigate to the web Phone > Call Feature inter...

The contacts list is for granting access or calling permission to the indoor monitor or other devices. To set it up on the web Contacts > Access Allowlist interface. Manage Contacts You can search, display, edit, and delete the cont...

Audio Codec Configuration The door phone supports three types of Codec (PCMU, PCMA, and G722) for encoding and decoding the audio data during the call session. Each codec varies in terms of sound quality. You can select the specific codec with dif...

Relay Switch Setting You can configure the relay switch(es) and DTMF for the door access on the web Intercom > Relay interface. Parameter Set-up : Type : when Default state is selected, the Relay Status shows Low which means the do...

Relay Schedule The relay schedule allows you to set a specific relay to always open at a certain time. This is helpful for situations like keeping the gate open after school or keeping the door open during work hours. Navigate to the web ...

Configure PIN Code for Door Unlock There are two types of PIN codes for door access: public and private. A private PIN is unique to each user, while the public one is shared by residents in the same building or complex. You can create and modif...

MJPEG and RTSP are the primary monitoring stream types discussed in this chapter.  MJPEG, or Motion JPEG, is a video compression format that uses JPEG images for each video frame. Akuvox door phones display live streams on the web interface and ...

Tamper Alarm Setting The tamper alarm function prevents anyone from removing the devices without permission. It does this by setting off the tamper alarm and making calls to a designated location, when the door phone detects a change in its gravit...

Call Logs If you want to check on the calls inclusive of the dial-out calls, received calls, and missed calls in a certain period of time, you can check and search the call log on the device web interface and export the call log from the device...

Akuvox devices can be upgraded on the device web interface. Navigate to the web Upgrade > Basic interface. Note The upgrade file is .rom format. Do not disconnect the device from internet and power suppl...

System Log System logs can be used for debugging purposes. Navigate to the web Upgrade > Advanced > System Log interface. Parameter Set-up : Log Level : select log levels from 1 to 7 levels. You will be instructed by Akuvox...

You can import or export encrypted configuration files to your Local PC. Navigate to the web Upgrade > Advanced > Others interface.

You can configure and upgrade the door phone on the web interface via one-time auto- provisioning and scheduled auto-provisioning via configuration files, thus saving you from setting up configurations needed one by one manually on the door phone...

Integration via Wiegand The Wiegand feature enables Akuvox door phone to act as a controller or a card reader. Navigate to the web Intercom > Wiegand interface. Parameter Set-up : Wiegand Display Mode : select Wiegand Card ...

Modify Device Web Interface Password Select  admin   for the administrator account and  User   for the User Account. Click the  Change Password  tab to change the password. Navigate to the web Security > Basic interface.

Reboot If you want to reboot the device system, you can operate it on the device web interface. Moreover, you can set up a schedule for the device to be restarted. Navigate to the web Upgrade > Basic interface. To set up the schedule, na...