Akuvox R29 Series Door Phone Administrator Guide

Thank you for choosing the Akuvox R29 series door phone. This manual is intended for the administrators who need to properly configure the door phone. This manual applies to the 29.30.10.336 version, and it provides all the configurations for the...

The Akuvox R29 series is an Android-based IP video door phone that combines audio and video communications, access control, and video surveillance. Its advanced Android OS, Cloud, and AI-based communication technologies allow for customization to...

What’s new in the version 29.30.10.336: Added HTTPS event type in event logs such as sending https commands to the SmartPlus Cloud server ; Support the video storage function . Click here to view the changelog of the device's previous v...

Status : This section gives you basic information such as product information, network information, account information, etc. Intercom : This section covers intercom call, LED & LCD settings, relay, input control, Live stream, RTSP, ONVIF...

Door phones' system settings can be either accessed on the device or on its interface. Access the Device Setting You can set up some basic settings on the device screen by pressing 9999 + Dial key + 3888  (password) on the Dial scree...

Language Set up the language during initial device setup or later through the device or web interface according to your preference. Note R29Z/R29Z-L's language is Chinese by default, so there is no such option the first time it boots up. O...

Volume Configuration You can configure the volume of the microphone, speaker, etc. Moreover, you can also set up the tamper alarm volume when unwanted removal of the device occurs. On the Web Set up volumes on the Device > Audio interface....

Infrared LED Setting Infrared LED is mainly designed to reinforce the light at night or in a dark environment. On the Web To set it up, go to the Device > Light interface. Mode : Auto : Turn on the infrared LED automatically ba...

You can set up the device's screen display features such as screensaver to give users a better visual and operational experience. Home Screen Display You can configure the home screen background and the foreground colors for the Villa , Buildi...

Device Network Connection To ensure normal functioning, make sure that the device has its IP address set correctly or obtained automatically from the DHCP server. On the Web Check the network on the web Status > Basic > Network informati...

IP Call Configuration An IP call is a direct call between two intercom devices using their IP addresses, without a server or a PBX. IP calls work when the devices are on the same network. Make IP Calls Make IP calls by pressing the Dial key on ...

Quick Dial By Number Replacement The dial number replacement feature simplifies long and complex dial numbers of the device, providing shorter and more user-friendly alternatives for making calls. It allows the substitution of multiple dial number...

Audio Codec The door phone supports three types of codec (PCMU, PCMA, and G722) for encoding and decoding the audio data during the call session. Each type of codec varies in terms of sound quality. You can select the specific codec with different ...

Manage Contact Groups You can create and edit a contact group for the contacts. The contact group will be used when you are adding a user. To set it up, go to the web Directory > Directory Setting > Group interface. Enter the group name ...

Local Relay A local relay is an external unit that is physically nearby and directly connected to the intercom device. It allows the intercom system to trigger actions, such as unlocking a door, based on user input or authorization. You can conf...

A door access schedule lets you decide who can open the door and when. It applies to both individuals and groups, ensuring that users within the schedule can only open the door using the authorized method during designated time periods. Create Do...

Unlock By Public PIN There are two types of PIN codes for door access: public and private. A private PIN is unique to each user, while the public one is shared by residents in the same building or complex. You can create and modify both the public...

MJPEG and RTSP are the primary monitoring stream types discussed in this chapter.  MJPEG, or Motion JPEG, is a video compression format that uses JPEG images for each video frame. Akuvox devices display live streams on the web interface and c...

Tamper Alarm The tamper alarm function prevents anyone from removing the device without permission. Akuvox devices support two types of tamper proof: gravity detection and button status detection. Click here to view which type is supported by t...

Call Logs To check calls—including dial-out, received, and missed calls—within a specific period, you can view the call log on the device's web interface. If needed, you can also export the call log from the device. Check the call logs on the S...

Integration via Wiegand The Wiegand feature enables the Akuvox device to act as a controller or a card reader. Set it up on the Device > Wiegand > Wiegand interface. Wiegand Display Mode : Select the Wiegand card code format ...

The device can be connected to the Akuvox lift controller for the lift control. Users can summon the lift to go down to the ground floor when they are granted access through various types of access methods on the device. Click here to watch a de...

Akuvox devices can be upgraded on the device web interface. Upgrade the firmware on the System > Basic  interface. Note Firmware files should be .zip format for upgrade.

You can configure and upgrade the device through the web interface using one-time or scheduled auto-provisioning with configuration files. This eliminates the need to set up configurations manually, saving you time and effort. Provisioning Princi...

System Log for Debugging System logs can be used for debugging purposes. Set up the function on the web System > Maintenance > System Log  interface. Log Level : Select log levels from 1 to 7 levels. You will be instructed by...

You can import or export encrypted configuration files to your Local PC. Set it up on the System > Maintenance > Others  interface.

Modify Web Password The web password is used to access the device’s web settings. To modify it, go to the System > Security interface. Select Admin to change the password for the administrator account, and User for the user account. You ...

Reboot Reboot the device on the System > Upgrade interface. You can set up the reboot schedule on the System > Auto Provisioning > Reboot Schedule interface. Reset The device system can also be reset on device web interface...