Akuvox R29 Series Door Phone Admin Guide 202307

Thank you for choosing Akuvox R29 series door phone. This manual is intended for the administrators who need to properly configure the door phone. This manual applies to 29.30.10.15 version, and it provides all the configurations for the functio...

The Akuvox R29 series is an Android-based IP video door phone that combines audio and video communications, access control, and video surveillance. Its advanced Android OS, Cloud, and AI-based communication technologies allow for customization t...

* Add High Security Mode

Status : this section gives you basic information such as product information, network Information, and account information, etc. Intercom : this section covers intercom call, LED & LCD settings, relay, input control, Live stream, RTSP, ...

Door phones' system settings can be either accessed on the device directly or on the device web interface. Access the Device Setting on the Device You can set up some basic settings on the device screen by pressing 9999 + Dial key + 3...

Language Setting Set up the language during initial device setup or later through the device or web interface according to your preference. Note R29Z/R29Z-L's language is Chinese by default, so there is no such ...

Volume and tone configuration include microphone volume, the AD volume, keypad volume, speaker volume, tamper alarm volume, and open-door tone configuration. Moreover, you can upload the tone you like to enrich your personalized user experience. ...

Infrared LED Setting on the Device Infrared LED is mainly designed to reinforce the light for facial recognition at night or in a dark environment, you can configure the infrared LED in the device and on the web interface. To configure the infra...

Device Network Connection Setting To ensure normal functioning, make sure that the device has its IP address set correctly or obtained automatically from the DHCP server. To check and configure the network connection on the device Network...

IP Call Configuration An IP call is a direct call between two intercom devices using their IP addresses, without a server or a PBX. IP calls work when the devices are on the same network. Navigate to Phone > Call Feature > Direct IP  interface....

Call Auto-answer Configuration Auto-answer feature allows door phones to automatically pick up incoming calls without any manual intervention. You can also customize this feature by setting the time duration for auto-answering and choosing the com...

Phone Book Configuration on the Device You can create contact groups for users. To configure the phone book on the device Contact screen. Parameter Set-up : Group : click the green tab to select the group name y...

Audio Codec Configuration The door phone supports three types of codec (PCMU, PCMA, and G722) for encoding and decoding the audio data during the call session. Each type of Codec varies in terms of sound quality. You can select the specific codec ...

Relay Switch Setting You can configure the relay switch(es) for the door access on the web Intercom > Relay > Relay  interface. Relay ID : The specific relay for door access. Please note that R29Z/R29ZL has only one relay available. Typ...

Configure PIN Code for Door Unlock There are two types of PIN codes for door access: public and private. A private PIN is unique to each user, while the public one is shared by residents in the same building or complex. You can create and modify b...

MJPEG and RTSP are the primary monitoring stream types discussed in this chapter.  MJPEG, or Motion JPEG, is a video compression format that uses JPEG images for each video frame. Akuvox door phones display live streams on the web interface and ...

Tamper Alarm Setting The tamper alarm function prevents anyone from removing the devices without permission. It does this by setting off the tamper alarm and making calls to a designated location, when the door phone detects a change in its gra...

Call Logs If you want to check on the calls inclusive of the dial-out calls, received calls, and missed calls in a certain period of time, you can check and search the call log on the device web interface and export the call log from the device...

System Log for Debugging System logs can be used for debugging purposes. You can set up the function on the web Upgrade > Advanced > System Log  interface. Parameter Set-up : Log Level : select log levels from 1 to 7 levels....

Akuvox devices can be upgraded on the device web interface. Navigate to Upgrade > Basic  interface. Note: Firmware files should be .zip format for upgrade

Modify Device Setting Password Project passwords are what need to be entered before you are allowed to enter the set password, which enables you to enter the device Password screen for the configuration and adjustment. You can change the project...

You can import or export encrypted configuration files to your Local PC. Go to Upgrade > Advanced > Others  interface if needed.

You can configure and upgrade the door phone on the web interface via one-time auto- provisioning and scheduled auto-provisioning via configuration files, thus saving you from setting up configurations needed one by one manually on the door phone...

Integration via Wiegand If you want to integrate the door phone with third-party devices via Wiegand, you can configure the Wiegand on the web interface. Path: Intercom > Wiegand > Wiegand . Parameter set-up : Wiegand Display Mode : s...

Reboot Reboot on the Device If you want to reboot the system setting of the device, you can operate it directly on the device setting screen or on the device web interface. Go to Reboot setting screen. Reboot on the Web Interface...