Akuvox X912 Series Door Phone Administrator Guide_V2

Thank you for choosing the Akuvox X912 series door phone. This manual is intended for the administrators who need to properly configure the door phone. This manual is written based on the 912.30.11.57 version, and it provides all the configurat...

Akuvox X912 is a Linux IP video door phone with a 4-inch touch screen and physical keypad. It incorporates audio and video communications, access control, and video surveillance. Its finely tuned Linux OS, Cloud, and AI-based communication technolog...

What’s new in version 912.30.11.57: Support applying relay schedule to SR01 connected to the door phone . Click here to view the changelog of the device’s previous versions.

Status : This section gives you basic information such as product information, network information, call log, door log, etc. Account : This section concerns the SIP account, SIP server, proxy server, transport protocol type, audio and video c...

Door phones' system settings can be either accessed on the device or on its interface. Access the Device Setting on the Device Before configuring the door phone, please ensure the device is installed correctly and connected to a normal network. ...

Language Setting Set up the language during initial device setup or later through the device or web interface according to your preference. To select the LCD language, navigate to Setting > Time/Lang > LCD Language interface. The suppor...

LCD Screen Brightness Setting on the Web Interface On the web interface, you can set and adjust the backlight brightness for the screen and screen saver. To set it up, go to Device > LCD > Screen Backlight Brightness interface. ...

You can set up the device's screen display features such as screensaver to give users a better visual and operational experience. Screensaver Configuration You can set the screen saver duration as well as the timing for the screen to be turned ...

Volume and tone configuration include microphone volume, keypad volume, speaker volume, tamper alarm volume, etc, and door-opening tone configuration. Volume Configuration on the Web Interface Set it up on the Device > Audio interface. ...

Device Network Configuration To ensure normal functioning, make sure that the device has its IP address set correctly or obtained automatically from the DHCP server. On the Web Interface To set it up, go to the Network > Basic interface. ...

IP Call & IP Call Configuration An IP call is a direct call between two intercom devices using their IP addresses, without a server or a PBX. IP calls work when the devices are on the same network. Make IP Calls Make IP calls on the device ...

Quick Dial by Number Replacement The dial number replacement feature simplifies long and complex dial numbers of the device, providing shorter and more user-friendly alternatives for making calls. It allows the substitution of multiple dial number...

Audio Codec The door phone supports three types of Codec (PCMU, PCMA, and G722) for encoding and decoding the audio data during the call session. Each type of Codec varies in terms of sound quality. You can select the specific codec with different ...

Manage Contact Groups You can create and edit a contact group for the contacts. The contact group will be used when you are adding a user. To set it up, navigate to the web Directory > User > Group interface. Click +Add to create a gro...

Local Relay A local relay is an external unit that is physically nearby and directly connected to the intercom device. It allows the intercom system to trigger actions, such as unlocking a door, based on user input or authorization. Set it up on...

Configure Door Access Schedule A door access schedule lets you decide who can open the door and when. It applies to both individuals and groups, ensuring that users within the schedule can only open the door using the authorized method during desi...

Public PIN Code for Door Unlock There are two types of PIN codes for door access: public and private. A private PIN is unique to each user, while the public one is shared by residents in the same building or complex. You can create and modify both...

MJPEG and RTSP are the primary monitoring stream types discussed in this chapter.  MJPEG, or Motion JPEG, is a video compression format that uses JPEG images for each video frame. Akuvox devices display live streams on the web interface and c...

Tamper Alarm Setting The tamper alarm function prevents anyone from removing the device without permission. Akuvox devices support two types of tamper proof: gravity detection and button status detection. Click here to view which type is suppor...

Integration via Wiegand The Wiegand feature enables the Akuvox device to act as a controller or a card reader. Set it up on the web Device > Wiegand > Wiegand interface. Wiegand Display Mode : Select the Wiegand card code format...

Lift Control The device can be connected to the Akuvox lift controller for the lift control. Users can summon the lift to go down to the ground floor when they are granted access through various types of access methods on the device. Click here ...

Call Logs To check calls—including dial-out, received, and missed calls—within a specific period, you can view the call log on the device's web interface. If needed, you can also export the call log from the device. Check call logs on the web S...

Akuvox devices can be upgraded on the device web interface. Upgrade the device on the System > Upgrade > Basic interface. Note Firmware files should be .rom format for upgrade.

You can configure and upgrade the device through the web interface using one-time or scheduled auto-provisioning with configuration files. This eliminates the need to set up configurations manually, saving you time and effort. Provisioning Princi...

System Log for Debugging System logs can be used for debugging purposes. To set it up, go to the web System > Maintenance > System Log interface. Log Level: Select log levels from 1 to 7 levels. You will be instructed by Akuvox te...

You can import or export encrypted configuration files to your Local PC. Export the file on the System > Maintenance > Others interface.

Modify Device Web Interface Password You can modify the device web password for both the administrator account and the user account. To set it up, go to System > Security > Web Password Modify interface. Select A dmin   for the ad...

Reboot You can reboot the device on the System > Upgrade > Basic  interface. Moreover, you can set up a schedule for the device to be restarted. To set up the schedule, go to the System > Auto Provisioning > Reboot Schedule ...