This guide applies to version 3.1.0 of akubela Cloud.
akubela Cloud enables the quick creation of multiple single-tenant projects at one time.
Before Getting Started
Note
Projects on akubela and SmartPlus clouds are bidirectionally synced(SmartPlus projects must have their Home Automation feature enabled), including their creation, changes, deletions, and other modifications.
For detailed instructions on creating projects on the SmartPlus Cloud, please refer here.
If you already have a SmartPlus project with its Home Automation function enabled, and need to configure smart home settings, follow this guide from Step 4.
To make the creation process as smooth as possible, have the following items or information available.
Your installer account with home automation permission enabled.
Have no account or no home automation permission? See the first note in Further Helpful Notes.
Resident’s home information, including the home center device’s MAC address, house layout, devices to be installed, floor number, door number, and address. Make sure all the information is correct and accurate.
(Optional) End user’s full name and mail address for the administrator account registration. Make sure all the information is correct.
Tip
Administrator account can be added on the akubela Cloud or SmartPlus after the installation, or created by users.
A computer connecting to the Internet.
Create a Project
Step 1 Log into the Cloud
Log in to the Cloud website using your installer account. Refer to the login portals below corresponding to your region:
NA https://ucloud.akuvox.com/manage-new/#/login
EMEA https://ecloud.akuvox.com/manage-new/#/login
APAC https://scloud.akuvox.com/manage-new/#/login
CHINA https://ccloud.akuvox.com/manage-new/#/login
JAPAN https://jcloud.akuvox.com/manage-new/#/login
OCEANIA https://aucloud.pardikcloud.ir/manage-new/#/login
Click on the akubela image on the right.
Step 2 Create projects in batches
Select Project > Add > Batch create Kit package projects, and click on Submit.
Select Download the Template.
Open the template file, and fill in MAC addresses of the home center devices in each home. Save it.
Click Add Projects by batch, and upload the saved template file.
Wait until you see the “Success” dialog box. Close it.
The created projects will appear on the Project > Single-tenant page. They will auto-connect to the cloud once they are installed and connect to a network.
Step 3 Fill in the project’s information
Click on Edit button to specify the project’s name, time zone, and address. Ensure the address is accurate to enable devices to obtain precise weather data for the designated city.
Click Submit.
Step 4 Edit the home’s information(Optional)
Go to Project > Single-tenant > Detail > Edit, and fill in the necessary information.
Name the home.
(Optional) Select or customize a layout for the house. Follow Step 5 for the creation guidance.
For Auto Discovery: Not necessary.
For Installation Code: Setting the layout is recommended.
(Optional) Fill in home center device’s MAC address.
For Auto Discovery: Required for subsequent automatic cloud connection.
For Installation Code: Not necessary.
(Optional) Add the family’s administrator account
2. Click Submit.
Step 5 Add a house layout
Tip
If you’ve already selected a template in the step 4, you can skip this step.
In this step, you’ll create a layout and set up akubela panels, door phones, emergency numbers, and other features within it.
For efficiency, it is recommended to configure security zones, SOS numbers, and other settings during layout creation to reduce on-site work. These settings will automatically synchronize after installation.
Create a house layout
Select one of the following paths .
To customize a layout exclusively for a specific home, go to Project > Single-tenant > Detail > Layout.
To create a universal template for homes with the same floor plan, go to Project > Single-tenant > Layout Template.
Edit, add, or delete the room or floor options, and then click Submit.
Stay on the same page, you’re able to add akubela panels, door phones, SOS numbers, and more.
Add akubela panels
Click Device > Smart Home Devices >
. A new window opens.
Select the device’s model.
Select the device role between Home Center and Sub Gateway.
Note
Each home must have one and only one home center, serving as both a gateway and the central hub for managing all devices and automation scenes.
A sub-gateway(CT61-PoE excluded) can connect ZigBee devices such as sensors, switches, and more.
Name the device.
Select its installation location.
Choose the connected relay type. Note that not all models have this option.
Add door phones
Note
Access controls and guard phones(R49) can only be added via the SmartPlus Cloud.
No need to pre-add MAC addresses of door phones. They will automatically sync to the installer’s and distributor’s MAC libraries on the SmartPlus Cloud.
Scroll down to the Doorphone section, and click
.
Note
This section is not available for universal templates. To add door phones to a home using a universal template, find the home in the Single-tenant page and go to Detail > Layout.
Select the door phone’s type.
Enter its MAC address.
Name the door phone.
Name the relay controlled by the door phone.
(Optional) Set up a DTMF code for door opening.
(Optional) Add more relays or security relays by clicking the buttons at the bottom.
(Optional) Set up security zones
This section is available only with a SmartPanel, HyPanel Supreme, or HyPanel Ultra added to the template. Configure specific zones as follows if you connect wired sensors to the panel terminals.
Click the Edit button of the specific zone.
Name the zone.
Check off Enabled in the Status field.
Specify its location.
Select the wired sensor’s type.
Select the trigger mode: NC for normally-closed contact and NO for normally-open contact.
(Optional) Add SOS numbers
You can set SOS numbers or add custom numbers to be called when an emergency occurs.
Click Edit.
Click
in the desired number type field, and enter the SIP number.
Note
You can only add service providers’ SIP numbers. Ensure they’re correct and that communication between service providers and the akubela device is normal.
Check off the types of configured numbers in the SOS Call Settings field. The selected numbers will be sent to devices.
Specify how many times the selected SOS numbers to be called.
After completing the creation and settings
For a custom layout exclusive to a specific home, you can save this layout as a template for future use.
For a universal template, remember to apply it to the desired homes by going to Project > Single-tenant > Layout Template > Apply.
Note
Modifying a layout template applied in a project will not alter the original template.
Changes made to the original template will be applied to homes that have not completed installation, while those with completed installations will remain unchanged.
Once the installation is completed, the floor plan can only be modified via the BelaHome app(Go to Me > Family Management > Space Management) or HyPanel devices(HyPanel Pro/HyPanel Ultra/HyPanel Supreme).
Step 6 Check the installation code
Tip:
This step is unnecessary if you’d like to choose Auto Discovery mode during the device’s initial setup.
To obtain the installation code, go to Project > Single-tenant > Detail > Install. The needed codes are marked in the picture below.
Additionally, you can do any of the following to suit your needs:
Click
to revert to the previous codes that match earlier device firmware versions.
Click
to download an EXCEL file containing installation codes.
Further Helpful Notes
The following notes may provide helpful additional information.
Cloud account. To access the akubela Cloud, you must have an account with the home automation permission enabled.
If you’re an installer, please contact your distributor for the account and permission.
If you’re a distributor, please contact Akuvox for the account and permission.
Installation modes. The following are two installation modes to be chosen in the initial setup:
Auto Discovery: Automatically detect all smart home and intercom devices within the same LAN. To connect all devices(including panels and door phones) within the home to the Cloud, you need to add the MAC address of the home center device.
Note
If the home center device is connected to the Cloud but the door phones aren’t, reset the door phones to factory settings.
Devices and their versions that support Auto Discovery and automatic cloud connection:
Device | Version |
HyPanel | 51.1.23.15 and later |
HyPanel Lite | 41.1.23.8 and later |
HyPanel Plus | 52.1.23.42 and later |
HyPanel Lux | 61.1.23.23 and later |
HyPanel Pro | 71.1.22.60 and later |
HyPanel Ultra | 281.1.31.18 and later |
HyPanel Supreme | 1001.1.31.37 and later |
Installation Code: Install and connect the devices to the Cloud by entering corresponding installation code for each device.
Home center device.
During the initial setup, you can designate any device as the home center when choosing Auto Discovery. While using the installation code, the home center is assigned during the creation of the layout template.
If unsure which device is the home center after the installation, go to devices’ Settings > System Settings > About > Family screen to check the home center device’s MAC address.
Intercom devices.
Intercom devices, including door phones, access controls, and guard phones, can be controlled using Akubela panels and BelaHome app.
Door phones can be added through both the akubela and SmartPlus Could, while access controls and guard phones must be added via the SmartPlus Cloud.
The following basic settings of door phones can be modified on both SmartPlus and akubela Cloud, and will be synced bidirectionally between them.
MAC address
Network Group
Relay settings, including enable/disable, Relay Name, DTMF, Add Relay, Add Security, Relay, and Contacts Display settings.
Advanced settings of door phones can only be modified through the SmartPlus Cloud and will be synced to the akubela Cloud. These include:
Access Method
Work Offline
Unlock in Homepage
Unlock in Talking Page
Intercom permissions. There are three cases regarding the permission associated with door phones for family members:
Within the free member account limit, new member accounts can be added on the BelaHome app or user web portal with the intercom permission granted automatically.
To add more members beyond the free limit, follow these steps:
Create member account(s) on either the SmartPlus Cloud or the BelaHome app;
Visit the SmartPlus Cloud, and pay the activation and subscription fees for the newly-created accounts.
Add additional gateways. To add extra gateway devices after installation, do one of the following.
Using Auto Discovery(Universal method for all devices, with or without cloud connectivity.)
Connect the gateway device to the same local network as the home center device.
During its initial setup, select Auto Discovery, and choose the home center device when prompted.
Installation code
Add the desired gateway device to the associated project on the Cloud.
Connect the device to the Internet.
Enter the device’s installation code.
Replace devices. To replace devices for homes after the installation, ensure that the device to be replaced is offline, and proceed with the following.
Note
Once a device is replaced, any data stored in it will not be retained.
When replacing the home center device, all home data, including ZigBee devices added via gateway devices, will be erased. However, if it’s a gateway device being replaced, only the ZigBee devices added through that specific gateway will be removed; other ZigBee devices will stay unaffected.
When devices are grouped and running in Auto Discovery Mode
Replacing home center/gateway device: Not supported.
When devices are connecting to akubela Cloud
Replacing home center device
Note
The new home center device must be brand-new or undergo a complete removal from the Cloud, followed by a full factory reset.
For the same product model only
Enter the existing installation code into the new home center device;
Remove the replaced device’s MAC address from the Distributor’s MAC library.
For different or same product models
Go to Project > Detail > Layout > Device > Replace, and enter the new home center device’s MAC address;
Factory reset the old home center device;
Connect the new device to the Internet, and proceed to initial setup through Auto Discovery mode;
Remove the replaced device’s from the Distributor’s MAC library.
Replacing gateway device: Enter the existing installation code to the new gateway device (Must be the same model as the previous one), and remove old device’s MAC address from the Distributor’s MAC library.
Delete devices. To delete devices for homes after the installation, do the following.
When devices are grouped and running in Auto Discovery Mode
Deleting home center device: NOT supported.
Deleting gateway device: Go to BelaHome app, find the desired device, go to its settings screen and remove it.
When devices are connecting to akubela Cloud
Deleting home center device: NOT supported. Unless you delete the entire associated family.
Deleting gateway device:
Go to Project > Detail > Layout> Device, find the desired gateway device, and click on Delete;
Remove the devices’ MAC addresses associated with the project from the Distributor’s MAC library.
Delete a project.
On the akubela Cloud, select Project > Single-tenant > Delete;
Remove the devices’ MAC addresses associated with the project from the Distributor’s MAC library;
Go to SmartPlus Cloud, remove the MAC addresses from the Distributor’s MAC library.