---
title: "Before Entering Device Web Interface"
slug: "before-entering-device-web-interface"
updated: 2026-07-15T02:12:06Z
published: 2026-07-15T02:12:06Z
canonical: "knowledge.akuvox.com/before-entering-device-web-interface"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Steps to Enter Device Web Interface

This document describes how to access the web configuration interface of Akuvox devices, including network setup, IP address retrieval, and web login procedures.

## Power On and Network Connection

Before accessing the web interface, ensure the device is properly powered on and connected to the network.

Please refer to the following video tutorial for detailed instructions:

👉 [[Video]Power up Devices and Connect Network](https://knowledge.akuvox.com/docs/power-up-devices-and-connect-network)

## Obtain Device IP Address

To access the web interface, you need to obtain the device IP address first. The method may vary depending on the device type.

### Door Phone

For door phone devices:

- Check the IP address directly on the device screen (if supported), or
- Retrieve it from the router's DHCP client list.

#### Devices with Numerical Keys or Touch Screens

Check the IP address on the system information screen.

| Model | Process |
| --- | --- |
| S539/S538/S535/X915/X916/R29 | 1. On the dial interface, enter **9999** and press the **Dial** icon. 2. Enter **3888** and press **OK** to enter the system settings screen. 3. Press **System Info**. 4. For S539 and X915, press **Network** on the system info page. |
| R27/R28/S532 | 1. Press **✳2396#** on the keypad to enter the administrator page. 2. Press **1** on the keypad. |
| E16/E18 | 1. Keep pressing a random place on the device's initial screen for about five seconds. 2. Enter the default system PIN code. **Note**: The default PIN depends on your firmware version: **For E16**: - **Firmware version 216.30.10.121 or earlier:** `admin` - **All other versions:** `Admin321.` **For E18**: - **Firmware version 18.30.10.211 or earlier:** `admin` - **All other versions:** `Admin321.` |
| X912 | 1. Press the **Key** icon on the screen or the keypad. 2. Enter **2396**, the default system PIN code. 3. Press the **Dial** icon on the keypad. |

#### Devices without Numerical Keys or Touch Screens

Check the IP address through automatic IP announcement.

| Model | Process |
| --- | --- |
| R20A/R25A/E11/E12/E13/X910 | Hold the **Call** button for about five seconds. |
| E21/DB01 | Hold the push button for about five seconds. |
| R20K/R25K | Press **✳3258✳**. |
| R20B | Hold the first push button for about five seconds. |
| E20S | Power on and connect the device to the network. |

### Indoor Monitors

For indoor monitors:

- Navigate to the **Network** screen.
- Check the IP address displayed on the screen.

In this part, C313 is taken as an example.

| Model | Routes |
| --- | --- |
| C313 | More > Status > Network |
| C310 | Settings > Status > Network |
| C315 | More > System Info > Network |
| C316/C319/S567/S563/S562/IT88/IT83/X933/X937 | Settings > System Info > Network |
| S565 | More > Settings > System Info > Network |

> [!NOTE]
> Exception
> 
> To check the IP address of S560, press the **#** key for about 5 seconds, and the device will automatically broadcast its IP address.

1. To enter the system information screen, press **More** and then **Status**.

![screen 831.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screen%20%2883%29%281%29.png)

![screen 841.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screen%20%2884%29%281%29.png)

1. To check the IP address, press **Network**.

![screen 851.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screen%20%2885%29%281%29.png)

### Access Control Terminals

| Model | Process |
| --- | --- |
| A01/A02/A03/A08/A095 | Press the Reset button on the device. The device will announce the IP address automatically. |
| A05/A094 | By IP scanner. |

## Obtain IP via IP Scanner Tool

The IP Scanner allows you to search for device IP addresses and to perform targeted device reboot, reset, network settings, etc.

Please click [here](https://knowledge.akuvox.com/docs/how-to-obtain-ip-address-via-ip-scanner) to view how to use the IP scanner.

> [!NOTE]
> Note
> 
> - [Download IP Scanner](/v1/docs/akuvox-ip-scanner).
> - Installation Requirements:
>   - Windows 7 operating system (64-bit) or above.
>   - Turn off the firewall on your personal computer.

## Log in to the Web Interface

After obtaining the device IP address:

Open a web browser (e.g., Chrome).

1. Enter the device IP address in the address bar.
2. Press Enter.
3. Enter the username and password. The defaults are both **admin**.
4. Click **Login**.

![图片.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/%E5%9B%BE%E7%89%87-BY217CJC.png)

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-3DTL01WF.png)

## Related

- [Reset Devices on Akuvox Cloud Platform](/reset-intercom-devices-on-the-akuvox-cloud.md)