---
title: "Book Community Amenities and Request Maintenance"
slug: "book-community-amenities-and-request-maintenance-via-belahome-app"
updated: 2025-02-24T01:53:44Z
published: 2025-02-24T01:53:44Z
canonical: "knowledge.akuvox.com/book-community-amenities-and-request-maintenance-via-belahome-app"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Book Community Amenities and Request Maintenance

## What you should know

1. The amenity booking and maintenance requests features are available **ONLY** for users of **compound projects**.
2. Ensure your smart home devices are connected to the cloud. Once connected, weather forecasts will be displayed on their screens. For assistance with cloud connectivity, contact your service provider.
3. To access the amenity booking and maintenance request features via the BelaHome app, ensure you are using the following app versions:

- iOS: 3.13.6 and later
- Android
  - Google: 3.13.0006 and later
  - Huawei: 3.13.1006 and later
  - Xiaomi: 3.13.1106 and later
  - OPPO: 3.13.1206 and later
  - Vivo: 3.13.1306 and later

## Book amenities

1. Log into the BelaHome app.
2. Tap ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/book-community-amenities-and-request-maintenance-via-belahome-app-image-ktb7elkj.png) **> Booking >** ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/book-community-amenities-and-request-maintenance-via-belahome-app-image-cmc9wipb.png).

![IMG_256](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/book-community-amenities-and-request-maintenance-via-belahome-app-image-zf3xwwi3.png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片-78U14STM.png) ![IMG_256](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/book-community-amenities-and-request-maintenance-via-belahome-app-image-wgactbze.png)

1. Select the desired amenity from the list.

![IMG_256](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/book-community-amenities-and-request-maintenance-via-belahome-app-image-nsaqnaw8.jpg)

1. Choose from the available dates and tap **Confirm**.

![IMG_256](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/book-community-amenities-and-request-maintenance-via-belahome-app-image-clluj0ug.png)

1. Adjust the time and duration:

- Tap and drag the time span box to set the desired start time.
- Expand the box to adjust the duration.

![IMG_256](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/book-community-amenities-and-request-maintenance-via-belahome-app-image-pfktcz2m.png)

1. Tap **Submit** in the upper right corner. Wait for the approval.

After the booking is approval:

- You’ll receive an app notification when the booking is approved.
- The booking status will change to Success.

![IMG_256](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/book-community-amenities-and-request-maintenance-via-belahome-app-image-6gel1ogp.png)

To access a temporary key and QR code for amenity access, tap the specific booking record.

![IMG_256](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/book-community-amenities-and-request-maintenance-via-belahome-app-image-97c6zyby.png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片-78U14STM.png)![IMG_256](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/book-community-amenities-and-request-maintenance-via-belahome-app-image-r67lq6tx.jpg)

## Request maintenance

1. Log into the BelaHome app.
2. Tap ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/book-community-amenities-and-request-maintenance-via-belahome-app-image-q24c3mgw.png) **> Maintenance Request >** ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/book-community-amenities-and-request-maintenance-via-belahome-app-image-u8wptp56.png).

![IMG_256](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/book-community-amenities-and-request-maintenance-via-belahome-app-image-ywqqeynh.png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片-78U14STM.png) ![IMG_256](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/book-community-amenities-and-request-maintenance-via-belahome-app-image-ekb5599a.png)

1. Fill in the required details, and tap **Submit**.

![IMG_256](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/book-community-amenities-and-request-maintenance-via-belahome-app-image-pbogqc8q.jpg)

- **What happens next:**
  - The property manager will review your request and contact you to confirm the maintenance details.
  - Once a worker is assigned, the scheduled time and the worker's contact information will be displayed in the Feedback box.

![IMG_256](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/book-community-amenities-and-request-maintenance-via-belahome-app-image-jofc1mtr.png)