Watch the video or refer to the text instructions.
The Bookings feature facilitates the management of amenities and reservations. Property managers can conveniently add and modify amenities, and make a reservation for residents on the SmartPlus Cloud platform.
Note
ONLY the communities with Premium Feature Plan support this feature.
Add Amenities
Log into the SmartPlus Cloud platform with a property manager account.
Go to the Bookings > Amenities interface and click New on the right.
Enter the amenity name with 64 characters at maximum.
Describe the amenity with 128 characters at maximum.
Select the available buildings whose residents can make reservations. You can check Residents of All Buildings or select specific buildings and click Add.
You can upload a picture to represent the amenity which will be displayed on the Bookings > Amenity interface.
Select the door phone or access control terminal.
If it is a device installed in the public area of the whole community, it will be displayed as the “Community Public Device”.
If it is a device installed in the public area of buildings, it will be displayed as the “Building Name”.
Note
One device can only be linked to one amenity.
You can remove the device from the default access group by checking Remove the Selected Device(s) from the System Access Group.
Tip
The default access group is a system generated access schedule. It is created with the adding of each building in the community and includes all public devices in that building.
Then, click Next to set up the reservation settings.
Set up the business hours. You can add another period by clicking + Add Time Period.
Set the Maximum Duration. It decides the time of using the amenity. It is 60 minutes by default.
Set the Maximum Lead Time. For example, selecting 7 means a resident can make a reservation 7 days ahead of time.
Set the Maximum Reservation. This decides the maximum number of people who can make a reservation at a time.
Set the Maximum Key Usage Counts. This decides the times of a virtual temporary key can be used. The maximum number is 65535.
Click Submit to save the reservation.
After adding an amenity successfully, it will be displayed on the Amenities interface.
You can:
Enable or disable reservation by clicking
;Search for a desired amenity by its name;
Filter amenities by their status(All, Enable, or Disable) and buildings.
Click a specific amenity to enter its information interface and click Edit to modify the information;
Click Delete to remove the amenity. All reservations made will go invalid and devices removed from the default access group will be restored.
Make Reservations for Residents
After enabling the reservation feature of amenities, you can make reservations for residents.
Click Reserve of the desired amenity.
Select the date and time.
Select the building where the resident lives.
Select the resident.
Click Submit to save the settings.
The resident’s SmartPlus App will receive a notification of a successful reservation.
Check Reservation Information
On the Amenity Reservation interface, you can:
filter logs by Status(All, Success, Cancelled, or Invalid), Amenity Name, and Date;
search for a specific log by the booker’s name;
create a new reservation by clicking New;
export the reservation logs;
click
to check the detailed information including the amenity device;click
to cancel the reservation;click
to remove the log.
