---
title: "Call Settings"
slug: "call-settings-12"
updated: 2025-03-11T02:07:13Z
published: 2025-03-11T02:10:51Z
canonical: "knowledge.akuvox.com/call-settings-12"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Call Settings

## Call Auto-answer

Auto-answer feature allows the device to automatically pick up incoming calls without any manual intervention. You can also customize this feature by setting the time duration for auto-answering and choosing the communication mode between audio and video.

To enable the Auto Answer feature, go to **Account > Advanced > Call** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-S9LICBHI.png)

To set it up, navigate to **Intercom > Call Feature > Auto Answer** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-HP8KTI4I.png)

- **Auto Answer Delay:** Set the time interval for the call to be automatically picked up after ringing. For example, if you set the delay time to 5 seconds, the door phone will answer the call automatically after 5 seconds.
- **Mode:** Determine whether to auto-answer the call as a video or audio call.

## Group Call

This feature allows users to call a group of contacts by a single press. The device supports local and SmartPlus-featured group calls. To learn about the detailed configuration, please click [here](https://knowledge.akuvox.com/docs/configure-group-call).

To set it up, go to **Intercom > Basic > Manager Dial** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-EU05G429(1).png)

- **Call Type**: Select Group Call.
- **Group Call Number(Local)**: Enter the target IP/SIP numbers.
- **When Refused:**
  - **End This Call Only**: The device will continue to call the next number.
  - **End All Calls**: The device will stop calling.

## Sequence Call

Sequence Call is a feature that allows you to dial a group of numbers in a predefined order until one of them answers. You can set up local sequence call numbers or connect the device to the Akuvox SmartPlus which provides a set of sequence call numbers for the application.

To set up the sequence call, go to **Intercom > Basic > Manager Dial** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-C1FI0AL5-1.png)

- **Call Type**: Select Sequence Call.
- **Call Timeout(Sec)**: Determine the duration before calling the next number when the previous call is not answered.
- **Sequence Call Number(Local)**: Enter the target IP/SIP numbers.

> [!NOTE]
> Note
> 
> - When the device is connected to SmartPlus Cloud, local Sequence Call option will be unavailable.
> - Please refer to [Configure Sequence Call](https://knowledge.akuvox.com/docs/configure-sequence-call) for detailed configuration.

## Do Not Disturb

The Do Not Disturb(**DND**) feature prevents unwanted incoming SIP calls, ensuring uninterrupted focus. It also allows you to set a code to be sent to the SIP server when rejecting a call.

Set it up on the **Intercom > Call Feature** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-JYEPQCU5.png)

- **Return Code When DND**: Specify the code sent to the caller via the SIP server when rejecting an incoming call in DND mode.

## Call Hang up by Pressing the Push Button

Users can hang up the call on the door phone by pressing the push button. To enable the feature, navigate to **Intercom > Basic** > **Push To Hang Up** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-29F2PGCN.png)

## Multicast

The Multicast function allows one-to-many broadcasting for different purposes. For example, it enables the indoor monitor to announce messages from the kitchen to other rooms or to broadcast notifications from the management office to multiple locations. In these scenarios, indoor monitors can listen to or send audio broadcasts.

Click [here](https://knowledge.akuvox.com/docs/make-calls#make-multicast-calls-from-an-indoor-monitor) to watch the demonstration video.

To set it up, go to **Intercom > Multicast** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-KEI217EK.png)

- **Multicast Priority Paging Barge:** Determine how many multicast groups have higher priority than SIP calls. If disabled, SIP calls will have higher priority.
- **Paging Priority Enabled:** Decide whether to make multicast in order of priority.
- **Listening Address:** Enter the IP address. The listen address should be the same as the multicast address. The listening port and the multicast port cannot be the same for each IP address. Multicast IP address is from 224.0.0.0 to 239.255.255.255.

> [!NOTE]
> Note
> 
> Please contact Akuvox tech team for valid multicast address.

- **Label**: Name the multicast group.

## Web Call

The web call feature allows for making calls via the device’s web interface, commonly used for remote call testing purposes.

Make a web call on **Upgrade > Diagnose > Web Call** interface.

![图片.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/%E5%9B%BE%E7%89%87-7EQ8ZA4E.png)

- **Web Call (Ready):** Enter the target IP/SIP number and select the account to dial out.

## Maximum Call Duration

The device allows you to set up the call time duration for receiving the call from the calling device, as the caller side might forget to hang up the intercom device. When the call time duration is reached, the device will terminate the call automatically.

To set up call time duration, navigate to the web **Intercom > Call Feature >** **Max Call Time** interface.

![图片.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/%E5%9B%BE%E7%89%87-OS9XOQOS.png)

- **Max Call Time:** Specify the maximum duration of all calls. The door phone will end the call automatically when the time limit is reached.

> [!NOTE]
> Note
> 
> The max call time is affected by the SIP server’s max call time when users make SIP calls. The max call time should not exceed the call duration of SIP server.

## Maximum Dial Duration

Maximum Dial Duration is the time limit for incoming and/or outgoing calls on the device. If configured, the device will automatically terminate the call if no one answers the call within the preset time, whether it is incoming or outgoing.

To set it up, navigate to **Intercom > Call Feature > Max Dial Time** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-8CDHAFB9.png)

- **Dial In Time:** Specify the maximum duration of an incoming call. The door phone will automatically end the incoming call if it is not answered within the preset time.
- **Dial Out Time:** Specify the maximum duration of an outgoing call. The door phone will automatically end the call it dialed out if there is no answer from the recipient within the preset time.

> [!NOTE]
> Note
> 
> The max dial time is affected by the SIP server’s max dial time when users make SIP calls. The max call time should not exceed the dial duration of SIP server.

## Hang Up After Open Door

This feature automatically ends the call once the door is released, allowing for the seamless reception of subsequent calls.

Set it up on the **Setting > Door** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-TXNGTZ70.png)

- **Type:** Specify the door-opening method. If this specific method is used to release the door during a call, the door phone will end the call when the preset hang-up time is reached.
- **Time Out:** Specify the hang-up time limit. The door phone will automatically terminate the call when the specific time is reached after the door is opened.

## Chime Bell Setting

The device can be connected to a chime bell via its relay ports. The chimebell sounds by pressing the push button and triggering the relay during a call.

To set it up, go to **Access Control > Relay > Output To Chime Bell** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-IJKTREWR.png)

- **Execute Relay**: Select None to disable the function; select Relay to turn it on.