Call Settings
- 18 Feb 2025
- Print
- DarkLight
- PDF
Call Settings
- Updated on 18 Feb 2025
- Print
- DarkLight
- PDF
Article summary
Did you find this summary helpful?
Thank you for your feedback
Quick Dial By Number Replacement
The dial number replacement feature simplifies long and complex dial numbers of the device, providing shorter and more user-friendly alternatives for making calls. It allows the substitution of multiple dial numbers, such as IP addresses or SIP numbers, with a single, simplified number.
Set it up on the Intercom > Dial Plan interface. Click Add.
Account: Select the dial-out account.
- Auto: Dial-out using the registered account. When there are 2 registered accounts, Account 1 is the default.
- Account 1/2: Dial-out using the chosen account.
Prefix: Specify a short number to replace the specified dialed numbers.
Replace 1/2/3/4/5: Specify up to 5 numbers, which can be SIP numbers or IP addresses, to be replaced by the prefix. All these numbers will be called simultaneously when the caller dials the prefix.
You can also set up the dial plan on the Setting > Replace Rule screen.
Call Auto-answer Configuration
Auto-answer feature allows the device to automatically pick up incoming calls without any manual intervention. You can also customize this feature by setting the time duration for auto-answering and choosing the communication mode between audio and video.
Enable the feature on the web Account > Advanced > Call interface.
Set it up on the web Intercom > Call Feature > Auto Answer interface.
Auto Answer Delay: Set the time interval for the call to be automatically picked up after ringing. For example, if you set the delay time to 5 seconds, the door phone will answer the call automatically after 5 seconds.
Mode: Determine whether to auto-answer the call as a video or audio call.
Sequence Call
Sequence Call is a feature that allows you to dial a group of numbers in a predefined order until one of them answers. This feature is supported by Akuvox SmartPlus, which provides a set of sequence call numbers for the application. Please click here for the detailed configuration.
Set it up on the web Intercom > Basic > Sequence Call interface.
Time Out(Sec): Specify the time limit for the call between two sequential call numbers. For example, if the time value is set to 10, the call that is not answered in 10 seconds will be ended automatically and transferred to the next call number in order.
When Refused: Determine whether to call the next if a call was rejected by the previously called party.
- Do Not Call Next: The sequence call will stop when the call is refused.
- Call Next: The device will call the next number in order when the call is refused.
Group Call
This feature allows users to call a group of contacts by a single press. The device supports local and SmartPlus-featured group calls. To learn about the detailed configuration, please click here.
You can configure the action when a group call is refused on the web Intercom > Basic > Group Call interface.
When Refused:
End This Call Only: The device will continue to call other numbers.
End All Calls: The calling ends.
Web Call
The web call feature allows for making calls via the device’s web interface, commonly used for remote call testing purposes.
Make a web call on the System > Maintenance > Web Call interface. Select the registered SIP account to make the web call.
Maximum Call Duration
The door phone allows you to set up the call time duration in receiving the call from the calling device as the caller side might forget to hang up the intercom device. When the call time duration is reached, the door phone will terminate the call automatically.
To configure it, go to Intercom > Call Feature > Max Call Time interface.
Max Call Time: Specify the maximum duration of all calls. The door phone will end the call automatically when the time limit is reached.
Maximum Dial Duration
Maximum Dial Duration is the time limit for incoming- and/or outgoing calls on the door phone. If configured, the door phone will automatically terminate the call if no one answers the call within the preset time, whether it is incoming or outgoing.
To configure it, go to Intercom > Call Feature > Max Dial Time interface.
Dial In Time: Specify the maximum duration of an incoming call. The door phone will automatically end the incoming call if it is not answered within the preset time.
Dial Out Time: Specify the maximum duration of an outgoing call. The door phone will automatically end the call it dialed out if there is no answer from the recipient within the preset time.
Hang Up After Open Door
This feature automatically ends the call once the door is released, allowing for the seamless reception of subsequent calls.
To set the feature, go to Intercom > Call Feature > Hang Up After Open Door interface.
Type: Specify the door unlock method. If this specific method is used to release the door during a call, the door phone will end the call when the preset hang-up time is reached.
Time Out: Specify the hang-up time limit. The door phone will automatically terminate the call when the specific time is reached after the door is opened.
Two-way Video Call
The two-way video feature allows for visual connection with both callers and recipients via the door phone, providing a more interactive and secure conversation.
Set it up on the Intercom > Basic > In Call Type interface.
Type: It is Normal by default. Selecting Two-way Video allows callers to see the called party's video stream during a video call. If both parties have this function enabled, they can view each other's video streams.
Was this article helpful?
-20190329_%E5%89%AF%E6%9C%AC.png)