---
title: "Check MAC Address of akubela Panels"
slug: "check-mac-address-of-akubela-panels"
updated: 2026-01-08T02:20:24Z
published: 2026-01-08T02:20:24Z
canonical: "knowledge.akuvox.com/check-mac-address-of-akubela-panels"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Check MAC Address of akubela Panels

A panel’s MAC address can be found directly on its System Settings screen. Alternatively, users can view all panels’ MAC addresses via the user web portal, eliminating the need to physically check each one individually.

For installers and distributors, they can conveniently access MAC addresses through the akubela Cloud platform and device web portal without physical inspection.

## On panels

Here, we take HyPanel with the firmware version 51.1.31.30 as an example.

1. Swipe down from the top of any screen, and tap ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/check-mac-address-of-akubela-panels-image-y3yr3hhd.png).

![_data_code_DOWNLOAD_screen (82)](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/check-mac-address-of-akubela-panels-image-aktt0lqq.png)

1. Select **System Settings > About**.

![_data_code_DOWNLOAD_screen (9)](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/check-mac-address-of-akubela-panels-image-w4m2erwe.png) ![_data_code_DOWNLOAD_screen (10)](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/check-mac-address-of-akubela-panels-image-hnet3hgd.png)

1. Scroll down to find the AB-uid field. The MAC address starts from the 4th digit of the UID number and is 12 characters long.

![_data_code_DOWNLOAD_screen (13)](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/check-mac-address-of-akubela-panels-image-ktx6fwyk.png)

## **Via the user web portal**

For users, MAC addresses of all panels within a home are accessible on the user web portal.

1. Log into the user web portal.

> [!WARNING]
> **Tip**
> 
> For detailed instructions, please refer to [Log into User Web Portal](/v1/docs/log-into-user-web-portal).

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-951QSW40.png)

2. Select **Device**, click on the desired panel, and click on ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/check-mac-address-of-akubela-panels-image-eh10rstq.png) in the window that appears.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/check-mac-address-of-akubela-panels-image-vc79me5w.png)

1. Select About, and find the AB-uid field. The MAC address starts from the 4th digit of the UID number and is 12 characters long.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/check-mac-address-of-akubela-panels-image-awixnguh.png)

## **Via the device web portal**

For installers and distributors, the device web portal allows them to view MAC addresses of all panels within a home.

1. Log into the device web portal.

> [!WARNING]
> **Tip**
> 
> For detailed instructions, please refer to [Log into Device Web Portal](/v1/docs/log-into-device-web-portal).

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/check-mac-address-of-akubela-panels-image-7peysm7d.png)

1. All devices’ MAC addresses are listed on the Setup Mode page.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/check-mac-address-of-akubela-panels-image-y1q50cdc.png)

## **On the akubela Cloud platform**

akubela Cloud platform is another tool that enables installers and distributors to access device information from all projects.

1. Log in to the Cloud website using the installer or distributor account. Refer to the login portals below corresponding to your region:

- NA [https://ucloud.akuvox.com/manage-new/#/login](https://ucloud.akuvox.com/manage-new/#/login)
- EMEA [https://ecloud.akuvox.com/manage-new/#/login](https://ecloud.akuvox.com/manage-new/#/login)
- APAC [https://scloud.akuvox.com/manage-new/#/login](https://scloud.akuvox.com/manage-new/#/login)
- CHINA [https://ccloud.akuvox.com/manage-new/#/login](https://ccloud.akuvox.com/manage-new/#/login)
- JAPAN [https://jcloud.akuvox.com/manage-new/#/login](https://jcloud.akuvox.com/manage-new/#/login)
- OCEANIA [https://aucloud.akuvox.com/manage-new/#/login](https://aucloud.akuvox.com/manage-new/#/login)

1. Click on the akubela image on the right.

![企业微信截图_16728832237092](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/check-mac-address-of-akubela-panels-image-lhhnrg1l.png)

1. Select **Device > Device List**. All devices’ MAC addresses can be found here.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/check-mac-address-of-akubela-panels-image-2cp9w2jp.png)