Debug

System Log for Debugging

To set it up, go to the web System > Maintenance > System Log interface.

• Log Level:  Select log levels from 1 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purposes. The default log level is 3. The higher the level is, the more complete the log is.

• Export Log: Click the Export tab to export a temporary debug log file to a local PC.

• Remote System Server:  Set the remote server address to receive the device log. The remote server address will be provided by Akuvox technical support.

PCAP for Debugging

To set it up, go to the web System > Maintenance > PCAP properly before using it.

• Specific Port:  Select the specific ports from 1-65535 so that only the data packet from the specific port can be captured. You can leave the field blank by default.

• PCAP:  Click the Start tab and Stop tab to capture a certain range of data packets before clicking the Export tab to export the data packets to your Local PC.

• PCAP Auto Refresh Enabled:  If it is enabled, then the CAP will continue to capture data packets even after the data packets reach their 1M maximum in capacity. If it is disabled, the PCAP will stop data packet capturing when the data packet captured reaches the maximum capturing capacity of 1MB.

• New PCAP: Click Start to capture a bigger data package.

Remote Debug Server

To set it up, go to the System > Maintenance > Remote Debug Server interface.

• Connect Status: Display the connection status between the device and the server.

• IP Address: Enter the IP address of the server.

• Port: Enter the port of the server.

Face Recognition Debug

You might be required to enable face recognition to debug when you have a face recognition problem. To enable it, go to System > Maintenance > Others interface.