Debug

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System Log

System logs can be used for debugging purposes.

Navigate to the web Upgrade > Advanced > System Log interface.

Parameter Set-up:

Log Level: select log levels from 1 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purpose. The default log level is 3. The higher the level is, the more complete the log is.
Remote System Server: the remote server address to receive the device log. The remote server address will be provided by Akuvox technical support.

When the device is having a problem, you can use the remote debug server to access the device log remotely for debugging purposes.

Navigate to the web Upgrade > Advanced > Remote Debug Server interface.

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PCAP is used to capture the data package going in and out of the devices for debugging and troubleshooting purposes.

Navigate to the web Upgrade > Advanced > PCAP interface.

Parameter Set-up:

Specific Port: select the specific port from 1-65535 so that only the data packet from the specific port can be captured. You can leave the field blank by default.
PCAP: click Start tab and Stop tab to capture a certain range of data packets before clicking Export tab to export the data packets to your Local PC.
PCAP Auto Refresh: when enabled, the PCAP will continue to capture data packets even after the data packets reached their 1M maximum in capacity. When disabled, the PCAP will stop data packet capturing when the data packet captured reached the maximum capturing capacity of 1MB.
New PCAP: click Start to capture bigger data package.

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