---
title: "How PMs Configure Door Status Display"
slug: "display-and-check-door-status"
status: "update"
updated: 2026-08-06T09:03:56Z
published: 2026-08-06T09:03:56Z
canonical: "knowledge.akuvox.com/display-and-check-door-status"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How PMs Configure Door Status Display

Property managers/project managers(PMs) can check door status on the SmartPlus and Smart Access Cloud platform, enhancing management security.

## For Community Projects

> [!NOTE]
> Compatible models and versions(or higher)
> 
> | Model | Version | Model | Version |
> | --- | --- | --- | --- |
> | X915 V1 | 915.30.10.125 | X915 V2 | 2915.30.10.106 |
> | X916 | 916.30.10.216 | X910 | 2910.30.10.240 |
> | R29 | 29.30.10.123 | R28 V2 | 228.30.10.135 |
> | R20 V5.0 | 320.30.10.125 | R25A | 25.30.10.22 |
> | R25K | 25.30.10.117 | S539 | 539.30.10.118 |
> | S535 | 535.30.10.233 | S532 | 532.30.10.117 |
> | X912 | 912.30.10.225 | E21 V3 | 321.30.10.6 |
> | E16 V2 | 216.30.10.69 | E16 V3 | 416.30.11.206 |
> | A08 | 108.30.1.16 | E12 V2 | 312.30.10.105 |
> | A03 | 103.30.10.30 | A01/02 | 101.30.10.49 |
> | A05 V2 | 205.30.10.104 | E18 | 18.30.10.205 |
> | A095 | 95.30.10.110 | A094 | 92.30.10.112 |
> | R25 | 25.30.10.206 | S538 | 538.30.10.705 |

Take R29 as an example.

### Enable Door Status Display

Before checking the door status on the cloud, enable the feature on the door phone’s web interface.

1. Use the device IP(scanned by [IP Scanner](/v1/docs/akuvox-ip-scanner)) to log in to its web interface. The initial username and password are **admin**.
2. Navigate to the **Access Control > Input** interface and enable Input. Whether the door is opened by triggering the Input or the Relay, the Input needs to be enabled to display the door status.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-MP77952B.png)

1. Navigate to the **System > Security** interface. Find the **Real-Time Monitoring** section.
2. Select the **Input** or **Relay** that is triggered to open the door.
3. Check specific relay(s) or input(s) that apply this feature.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-26YM4F0S.png)

1. Submit the setting.

### Check Door Status

> [!NOTE]
> Note
> 
> In community projects, PMs cannot check the door status of residents’ private devices.

1. Log in to the cloud with the PM account.
2. Click **Devices** in the left column.

- ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/%E9%97%A8(1).png): Closed
- ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/%E5%BC%80%E9%97%A8(1).png): Open

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-LAYX4UA9.png)

With the SmartPlus App enabled by your installer, you can also check the door status on the app’s homepage.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-5CYJYGUS.png)

When there is more than one door, check them by tapping ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/Screenshot%202023-11-15%20175153.png).

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-NX2RRDC0.png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/6639ad90efb311359cc33839c09d127f_compress.jpg)

## For Commercial Projects

Commercial projects created after Oct.15, 2024, support checking door status.

> [!NOTE]
> **Compatible models and versions(or higher)**:
> 
> | Model | Version | Model | Version |
> | --- | --- | --- | --- |
> | X910 | 2910.30.11.104 | X912 | 912.30.12.22 |
> | X915V2 | 2915.30.10.619 | X916 | 916.30.10.508 |
> | R29 | 29.30.10.507 | R28V2 | 228.30.11.6 |
> | R25 | 25.30.10.206 | R20 | 320.30.11.206 |
> | E16V2 | 216.30.11.107 | S539 | 539.30.10.507 |
> | S538 | 538.30.10.705 | S535 | 535.30.11.8 |
> | A08 | 108.30.11.110 | A01/A02 | 101.30.11.12 |
> | A03 | 103.30.11.6 | A05V2 | 205.30.11.114 |
> | A095 | 95.30.10.203 | A094 | 92.30.11.8 |

Click **Doors** in the left column. The door status icon differs based on your installer’s configuration when adding the device.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-9RQY3H7A.png)/![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-N2UDJJV3.png): The door status is not configured.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-NWU1IFE8.png)/![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-V4TESNFS.png): The door status is indicated by the input status.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-1763610780738.png)

## Related

- [[Installer]Configure Door Status Display for Residential End Users](/installerconfigure-door-status-display-for-residential-end-users.md)
