Door Unlock Configuration

Configure PIN Code for Door Unlock

Configure Public PIN code

You can configure and modify public PIN codes on the device and the device’s web interface. To set up the Public PIN code, navigate to Intercom > PIN Setting > Public PIN.

• PIN Code: Set a 3-8 digit PIN code accessible for universal use.

To set up a Public PIN code on the device, go to Password > Public Key Password.

Note

• The Public PIN code will not be valid until the function is turned on.

• APT+PIN can only be applicable when the device is added to the Akuvox SmartPlus.

Configure Private PIN Code on the Device

To set up the private PIN code, go to User > Add User screen.

Note

Username must be entered first before you can create the PIN code.

Private PIN Code on the Web Interface

To set up the private PIN code, go to Intercom > User interface. Click Add to add a user.

• User ID: The unique identification number assigned to the user.

• Name: The name of this user.

• Code: Set a 2-8 digit PIN code solely for the use of this user. Each user can only be assigned a single PIN code.

After user information and PIN code are entered, you can scroll down to the Access Setting and configure private PIN code access control.

• Relay: Specify the relay(s) to be unlocked using the door opening methods assigned to the user.

• Web relay: Specify the ID of web relay action commands that you’ve configured on the Web Relay interface. A default value of 0 indicates that the web relay will not be triggered.

• Building: The user's residential building.

• Floor No. : Specify the accessible floor(s) to the user via the elevator.

• Room No.: The user's room number.

• Schedule: Grant the user access to open designated doors during preset periods by relocating the desired schedule(s) from the left box to the right one. Besides custom schedules, there are 2 default options:

 - Always: Allows door opening without limitations on door open counts during the valid period.

 - Never: Prohibits door opening.

Configure Private PIN Access Mode

To set up the authorization mode, go to the Intercom > PIN Setting > Private PIN interface.

• Authorization Mode: Set the authentication mode for door access, including two-factor authentication for enhanced security.

  - PIN: Users are only required to enter their PIN code.

  - APT#+PIN: Users must first enter the Apartment Number, followed by their PIN code.

Configure Facial Recognition for Door Unlock

Configure Facial Recognition on the Device

You can configure door access by facial recognition on the device by entering the user’s name and registering your facial ID on the device for door access.

To set up the facial recognition, go to User > Add User screen.

Configure Facial Recognition on the Web Interface

You can import the face data to the device on the web interface, go to Intercom > User > Add User interface.

• Status: Indicate whether the user's face photo has been uploaded successfully.

• Photo: Upload a photo complying with the following requirements:

  • The photo must be in JPG, PNG, or BMP format.

  • The photo must be at least 250 x 250 pixels and no more than 2MB in size.

  • The photo must be clear and not blurred.

  • The photo should include a full face with a front view and open eyes.

  • Avoid shadows on the face or background in the photo.

Basic Facial Recognition Configuration on the Web Interface

To set it up, go to Intercom > Face Setting > Face Basic interface.

• Face Recognition Enabled: Enable/disable the facial recognition function.

• Offline Learning Enabled: Facial recognition accuracy improves as the number of facial recognition increases.

• Facial Recognition Matching Level: Determine how strict the facial recognition system is in comparing a person’s face with uploaded face data. Each level allows a different degree of difference or face covering (excluding the mouth area) to pass the recognition.

- Low: Allow slight differences from the uploaded face data, with little face coverage.

- Highest: Require the face to be identical to the uploaded one, with minimal or no covering.

- The other two levels are in between.

• Face Living Recognition Matching Level: Set how strict the system is in preventing fake faces.

- Close: Disable the facial anti-spoofing function. Facial verification can be passed using non-living substitutes for an authorized person's face, such as a photo.

- Highest: The system cannot be fooled by any non-living substitutes for an authorized person's face.

- The other three levels are in between.

• Facial Recognition Interval: Adjust the time interval between each facial recognition attempt, ranging from 1 to 8 seconds.

• Tips when Succeed: Set the pop-up message displayed when the door is opened by facial recognition.

- Default: The message is “Opening Door Succeeded”.

- Resident name: Display the user's name as registered in their facial data.

Facial Recognition Improvement

To set it up, go to Intercom > Face Setting > Face Experience Improvement interface.

Configure RF Card for Door Unlock

You can add an RF card for the specific user for the door unlock on the web interface and the device.

Configure RF Card on the Web Interface

You can tap an RF card on the card reader and click obtain to add an RF card for the user, go to Intercom > User > Add User interface.

• Code: The card number that the card reader reads.

Note:

• Each user can have a maximum of 5 cards added.

• The device allows to add 20,000 users.

• RF cards operating at 13.56 MHz and 125 KHz frequencies are compatible with the door phone for access. The supported card types as listed as bellow:

  • ID cards: EM4100, and EM4200.

  • IC cards: Mifare UltraLight C/EV1, Mifare Classic, Mifare Plus-S 2K, Mifare DESFire EV1 2K D21, Mifare DESFire EV2 D42, Mifare DESFire EV2 D22, Mifare DESFire EV1(AES-encrypted), Mifare DESFire EV2(AES-encrypted), NFC Type2 216, and NFC Type2 215.

To add an RF card on the device, you can go to User > Add User > Add RF Card.

Configure RF Card Code Format

To set it up, go to Intercom > Card Setting > RFID interface.

• IC/ID Card Display Mode: Set the card number format from the provided options. The default format in the door phone is 8HN.

IC/ID Card Control

To use the IC or ID card, navigate to Intercom > Card Setting > Card Type Support interface.

NFC and Felica Card Setting

To use the specific card, go to Intercom > Card Setting > Contactless Smart Card interface.

Note

• Due to conflicts between NFC and Felica cards when applied simultaneously, it's necessary to disable one of them to avoid issues.

• The NFC feature is not available on iPhones.

Mifare Card Encryption

To encrypt the card, you can navigate to Intercom > Card Setting > Mifare Card Encryption.

• Sector/Block: Specify the location where encrypted card data is stored. A Mifare card has 16 sectors (numbered 0 to 15), and each sector has 4 blocks (numbered 0 to 3).

• Block Key: Set a password to access the data stored in the predefined sector/block.

Access Authentication

You can navigate to Intercom > Key/Display > Access Authentication Mode of The Building Theme.

• Authentication Mode: Determine how to unlock the door using different methods. Please note that the order of the two-factor authentication matters.

- Any Method: Allows all access methods.

- Face + PIN: Scan the face first, then enter the PIN code.

- Face + RF Card: Scan the face first, then swipe the RF card.

- RF Card + PIN: Swipe the RF card first, then enter the PIN code.

To configure it on the device, go to Authentication > Authentication mode.

Unlock by QR Code

Navigate to Intercom > Relay > Open Relay via QR Code interface.

Note

The function should work with the Akuvox SmartPlus cloud. For more information, please contact Akuvox technical support.

Unlock by Bluetooth

To configure Bluetooth, go to Intercom > BLE > BLE Basic interface.

• Rssi Threshold: Set the received signal strength. Higher values indicate stronger signal strength, making it easier to receive the Bluetooth signal.

• Open Door Interval (Sec): Set the time interval between consecutive Bluetooth door access attempts.

Unlock by HTTP Command on Web Browser

Navigate to Intercom > Relay > Open Relay via HTTP.

• Session Check: Enable to enhance data transmission security.

• UserName: Set a username for authentication in HTTP command URLs.

• Password: Set a password for authentication in HTTP command URLs.

Tip:

Here is an HTTP command URL example for relay triggering.

Note

The HTTP format for relay triggering varies depending on whether the door phone's high secure mode is enabled. Please refer to this how-to guide Opening the Door via HTTP Command for more information.

Unlock by Exit Button

Navigate to Intercom > Input > Input A/B/C interface.

• Enabled: To use a specific input interface.

• Trigger Electrical Level: Set the input interface to trigger at low or high electrical level.

• Action To Execute: Set the desired actions that occur when the specific Input interface is triggered.

- FTP: Send a screenshot to the preconfigured FTP server.

- Email: Send a screenshot to the preconfigured Email address.

- SIP Call: Call the preset number upon trigger.

- HTTP: When triggered, the HTTP message can be captured and displayed in the corresponding packets. To utilize this feature, enable the HTTP server and enter the message content in the designated box below.

- TFTP: Send a screenshot to the preconfigured TFTP server.

- Voice: When triggered, the door phone will play the customized prompt instead of the default one.

TIP:

To enable the custom audio prompt, upload the audio file at Phone>Import/Export>Upload Tone.

• HTTP URL: Enter the HTTP message if selecting HTTP as the action to execute. The format is http://HTTP server’s IP/Message content.

• Action Delay: Specify how many seconds to delay executing the preconfigured actions.

• Trigger When Signal Is Hold: To trigger the preconfigured action when the door remains opened before the timeout.

• Execute Relay: Specify the relay to be triggered by the actions.

• Execute Time: Specify whether the relay can be triggered at any time or only within a scheduled time period.

• Break-in Intrusion: Activate an alarm when the door is forcibly or illegally opened. Only by checking off this option can the alarm be turned off once triggered.

• Door Status: Display the status of the input signal.

Unlock by Reception Icon

To configure a reception tab, go to Intercom > Key/Display > Reception Action In Building interface.

• Dial Account: Select the registered SIP account for making calls with receptionists or security guards. Selecting Default will use Account 1 for the calls.

• Execute Relay: Specify the relay(s) to be triggered by the Reception tab.

• Action To Execute: When checked and the HTTP URL is entered in the box below, press the Reception tab that triggers the desired action.

• HTTP URL: Enter the HTTP command URL. Here is an example of relay triggering:

Note:

The HTTP format for relay triggering varies depending on whether the door phone's high secure mode is enabled. Please refer to this how-to guide Opening the Door via HTTP Command for more information.

Unlock by DTMF code

To configure DTMF codes, go to Intercom > Relay interface.

• DTMF Mode: Set the number of digits for the DTMF code.

• 1 Digit DTMF: Define the 1-digit DTMF code within the range(0-9 and *,#) when the DTMF Mode is set to 1-Digit.

• 2-4 Digit DTMF: Set the DTMF code based on the number of digits selected in the DTMF Mode.

  Note

  To open the door with DTMF, the intercom devices that send and receive the unlock command must use the same mode and code. Otherwise, the DTMF unlock may fail. See here for the detailed DTMF configuration steps.

DTMF White List

To secure the door access via DTMF codes, you can set up the DTMF whitelist on the device web Intercom > Relay > DTMF interface so that only the caller numbers you designated in the door phone can use the DTMF code to gain door access.

• Assigned The Authority For: Specify the contacts authorized to open doors via DTMF:

- None: No numbers can unlock doors using DTMF.

- Only Contacts List: Only numbers added to the door phone's contact list can unlock via DTMF.

- All Numbers: Any numbers can unlock using DTMF.

Note:

When selecting this option, the called indoor monitor(s) should be added into the door phone’s contact list.

Unlock by Voice Assistant

To configure the voice assistance, go to Intercom > Basic > Voice Assistant Setting interface.

• Voice Assistant: Enable/disable the voice assistant function.

• Enable Time: Define the operational hours for the voice assistant.

- Always: Voice assistant remains continuously enabled.

- Schedule: Voice assistant operates based on the defined schedule below.

• Day: Select the day(s) when the voice assistant is active.

• Time: Set the specific period for the voice assistance to operate.

  The voice assistant function on the device is shown below:

Tip:

After being waken up, the voice assistant can perform the following tasks for users:

Body Temperature Measurement for Door Access

Body Temperature Measurement Configuration

You can configure the body temperature measurement function on the device web Intercom > Body Temperature > Measuring Body Temperature interface in terms of defining the normal temperature as well as making the schedule for the validity of the function etc.

• Mode: Enable forehead or wrist temperature measurement, or disable the function.

- Disabled: Turn off temperature measurement.

- Forehead: Measure forehead temperature with a built-in module(R29C-B only).

- Wrist: Measure wrist temperature with the additional device(R29C-B excluded).

• Mask Detection: Detect whether visitors are wearing masks. When enabled, the device reminds those without masks to wear one with the prompt "Please wear a mask."

• Temperature Unit: Select between Celsius and Fahrenheit to specify the measurement used to express temperature.

• Normal Body Temperature: Define the fever cut-off temperature. For example, setting it at 37.3 degrees Celsius means any temperature higher than that is considered a fever, triggering the preset action(s) for abnormal body temperature.

• Low Temperature: Set the lowest normal temperature. Any temperature below this value triggers the preset designated action(s).

• Action for Abnormal Body Temperature: Set the actions that occur when a fever is detected.

- Action to Execute: When selected, choose the desired box in the Action to Execute field including SIP/IP Call and HTTP.

- Go to Home Page: The door phone returns to the Home screen.

• Action for Low Body Temperature: Set the actions that occur when a low temperature is detected.

- Try again later: The device prompts “Try again later” and executes the specified actions set under the Low Temperature Action field.

- Go To Homepage: The door phone returns to the Home screen.

• Action to Execute: This field only appears when Action to Execute is selected for the Action for Abnormal Body Temperature.

- SIP/IP Call: Call designated numbers, including local numbers, dial plans, SmartPlus numbers, and group ones.

- HTTP: Send a preconfigured command to the door phone to execute the specified actions.

• Low Temperature Action: This field only appears when “Try again later” is selected for the Action for Low Body Temperature.

- SIP/IP Call: Call designated numbers, including local numbers, dial plans, SmartPlus numbers, and group ones.

- HTTP: Send a preconfigured command to the door phone to execute the specified actions.

• Action for Normal Body Temperature: Set the actions that occur when the temperature detected is normal.

• Timeout: Specify the termination time for temperature measurement in case of no operation or face detection.

• Execute Relay: Select the relay(s) to be triggered.

• Day: Select the day(s) when the relay can be triggered.

• Time: Set the specific period for the relay to be triggered.

• Voice Prompts: Select the desired voice prompts for various scenarios.

• Recognition Tips: Customize the prompt displayed for face verification.

• OpenDoor Succeeded Tips: Customize the message displayed when the relay is triggered.

• OpenDoor Failed Tips: Customize the message displayed when the relay fails to be triggered.

Body Temperature Measurement Configuration

You can configure the body temperature measurement function on the device web Intercom > Body Temperature > Measuring Body Temperature interface in terms of defining the normal temperature as well as making the schedule for the validity of the function etc.

Ambient Temperature Configuration

To set it up, navigate to Intercom > Body Temperature > Ambient Temperature Setting interface.

• Start Time/End Time: Divide the 24 hours into four time segments.

• Ambient Temperature: Ambient temperature affects the sensitivity of fever detecting, with increased sensitivity at higher ambient temperature.