---
title: "Enroll Palm Vein for Door Access"
slug: "enroll-palm-vein-for-door-access"
status: "update"
updated: 2026-08-03T06:55:48Z
published: 2026-08-03T06:55:48Z
canonical: "knowledge.akuvox.com/enroll-palm-vein-for-door-access"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enroll Palm Vein for Door Access

Palm vein recognition allows users to unlock doors using their unique palm vein pattern. During enrollment, the device captures the vein structure beneath the skin and securely stores it for identity verification during access.

Palm vein credentials can be enrolled either **locally on the device** or **through the cloud platform**, depending on your deployment.

## Before You Start

For cloud projects, make sure the enrollment device is connected to the cloud and online.

### Compatible Model and Minimum Version

| Model | Minimum Firmware Version |
| --- | --- |
| E16P | 416.30.12.20 |
| X915P | 2915.30.10.803 |

## Watch the Video Guide

Prefer a visual walkthrough?

Watch: [[Video]Enroll Palm Vein for Door Access](https://knowledge.akuvox.com/docs/video-enroll-palm-vein-for-door-access)

## Palm Vein Enrollment Methods

Palm vein credentials can be enrolled using one of the following methods.

| Method | Description |
| --- | --- |
| **On-Premise Enrollment** | An operator enrolls the user's palm vein directly on the door phone. |
| **Cloud Enrollment** | An operator initiates enrollment from the cloud platform, and the user completes the enrollment on the assigned door phone. |

## On-Premise Configuration

The local enrollment workflow consists of the following steps:

1. Enable palm vein recognition.
2. Create or select a user.
3. Enroll the user's palm vein.
4. Save the user information.
5. Verify palm vein access.

### Step 1: Enable Palm Vein Recognition

1. Navigate to the device IP in a browser. Log in with the username and password (admin/admin by default).
2. Go to **Device > LCD > Key In Homepage Of The Default Theme**. For X915P, the path is **Setting > Key/Display > Key In Homepage Of The Building Theme**.
3. Set the **Home Page Recognition Method** to **Palm Vein** or **Face & Palm Vein**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-EMT3HGB6.png)

1. Click Submit.

### Step 2: Enroll Palm Vein for the User

1. Long-press on the device’s home screen.
2. Enter the system PIN(The default is Admin321.) to access settings. For X915P, enter 9999, then 3888 on the dial screen.
3. Tap **User > User List > Add**. Or, select a current user to modify.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-3JPH1PTI.png)

1. Select **Palm Vein** to start the enrollment.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-6JYDH148.png)

1. Keep the user’s hand steady within the frame until the device prompts “registration succeeded”.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-4Z40UHTH.png)

1. Tap **Save** after completing the remaining user settings.

### Verification

Ask the user to present the enrolled palm to the door phone.

If the palm vein matches the enrolled credential and the user has valid access permissions, the door unlocks successfully.

## Cloud Configuration

Palm vein credentials can also be enrolled through the cloud platform. The enrollment workflow differs depending on the project type.

### For Community Projects

For detailed instructions, see [Enroll Palm Vein for Door Access in Community Projects](/v1/docs/enroll-palm-vein-for-door-access-in-community-projects).

### For Commercial Projects

For detailed instructions, see [Enroll Palm Vein for Door Access in Commercial Projects](/v1/docs/enroll-palm-vein-for-door-access-in-commercial-projects).