Export Akubela Devices System Logs

In the event of device malfunctions, service providers such as installers may need to export detailed logs to analyze and address the issues.

1. Log into the engineering web portal at http://device’s IP address:8080. The default username and password are both admin.

2. After logging in, modify the endpoint from "StatusBasic" to "8850" to access the specific configuration interface.

3. On the 8850 interface, set the log level to 7, which is the highest. The higher the level, the more detailed the log content.

4. Reproduce the issue on the device. Perform the actions that lead to the issue or malfunction to ensure the logs capture relevant information.

5. Click on Export to export the logs.

By following these steps, installers can efficiently export system logs and forward them to Akuvox technical support for issue resolution.