---
title: "G31 as Home Center: Apartment Solution and Configuration"
slug: "g31-as-home-center-apartment-solution-and-configuration"
updated: 2026-01-15T06:46:44Z
published: 2026-01-15T06:46:44Z
canonical: "knowledge.akuvox.com/g31-as-home-center-apartment-solution-and-configuration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# G31 as Home Center: Apartment Solution and Configuration

# 

## Solution Overview

This solution uses G31 as home center. It is designed for residential properties with the following requirements:

- A cost-effective smart home system to enhance the property’s value.
- Control basic appliances, lighting, and simple security functions using only a mobile phone.
- No intercom needed, or an existing video intercom is already installed.

## 

## Topology

![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/60.-g31-as-home-center-apartment-solution-and-configuration-image-clipzc8o.png)

![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/60.-g31-as-home-center-apartment-solution-and-configuration-image-pga8lki4.png)

## Installation

- **G31 installation:** Refer to [G31 Quick Guide](https://knowledge.akuvox.com/docs/gateway-g31-quick-guide)
- **Security sensors installation:** Refer to [akubela Add-on](https://knowledge.akuvox.com/docs/akubela-add-on)
- **IR controller installation:** [Refer to IR Controller IR21 Quick Guide](https://knowledge.akuvox.com/docs/ir-controller-ir21-quick-guide) or [IR Controller IR22 Quick Guide](https://knowledge.akuvox.com/docs/ir-controller-ir22-quick-guide)

## Before Getting Started

### 1. Setup Requirements

**(1)** **G31 firmware required**: Version 31.1.37.19 or later.

**(2) G31 Network setup：**

- G31 supports either a wired connection or 2.4 GHz Wi-Fi (both cannot be used simultaneously).
- Network connection is optional during installation, but Internet access is required for normal operation. End users can control the system only after the G31 connects to the cloud.
- To use the G31 as a home center, it must be connected to the Internet.

**(3)** **Accounts:**

- Prepare an Akubela cloud installer account in advance. Contact your distributor if unavailable.
- Download the BelaHome app and obtain a user account in advance.

**(4) Project Preparation**

- A project feature list is required; configuration is based on this list.
- Create an Excel sheet to map the G31, other devices, and their corresponding room numbers. Bring this sheet onsite.

***Example Template:***

| **Location** | **G31(MAC)** | **Intercom (MAC)** | **Sub-Device 1** | **Sub-Device 2** | **...** |
| --- | --- | --- | --- | --- | --- |
|  |  |  |  |  |  |

## 

### 2. Workflow

![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/60.-g31-as-home-center-apartment-solution-and-configuration-image-sxy6yomk.png)

### 3. Supported Functions

The BelaHome app functions available depend on whether you log in with an installer or end-user account.

- **Installer**

| **Function** | **Supported** |
| --- | --- |
| Add Zigbee Devices | ✔ |
| Add 3rd-party Devices (limited brands) | ✔ |
| Add Infrared Devices (IR21/IR22 only) | ✔ |
| Add & Control Scenes | × |
| Add & Control Alarm | × |
| Energy | × |
| Intercom (with app and Akuvox Door Phones) | × |

- **End user**

| **Function** | **Supported** |
| --- | --- |
| Add & Control Zigbee devices | ✔ |
| Add & Control Infrared devices | ✔ |
| Add & Control 3rd-party devices (limited brands) | ✔ |
| Add & Control Scenes | ✔ |
| Add & Control Alarm | × |
| Energy | × |
| Intercom (with Belahome app and Akuvox doorphone) | ✔ |

> [!NOTE]
> **NOTE:**
> 
> - Currently, only infrared air conditioners can be used in scenes.
> - Supported 3rd-party devices are limited to IKEA Curtain and Yale Lock.
> - When the G31 serves as the home center, it supports up to 32 sub-devices and cannot add other devices as sub-gateways.

## **Configuration**

### 1. Set Up G31 as Home Center (Installer)

#### 1.1. Add G31 on akubela Cloud

(1) Log in to the akubela Cloud with your installer account, and create a community project and buildings.

(2) Set up a general house layout.

![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/60.-g31-as-home-center-apartment-solution-and-configuration-image-17tel5dt.png)![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/60.-g31-as-home-center-apartment-solution-and-configuration-image-t09ntee3.png)

(3) Create a home, enter the G31 MAC address and other required information, and select the layout you created earlier.

![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/60.-g31-as-home-center-apartment-solution-and-configuration-image-o4mknsxl.png)

![descript](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/60.-g31-as-home-center-apartment-solution-and-configuration-image-hon4kri9.png)

> [!WARNING]
> **TIP:**
> 
> For efficiency, use a template to create rooms and add devices in batches. See [this guide](https://knowledge.akuvox.com/docs/full-workflow-for-community-project-configuration) for details.

#### 1.2. Add Intercom Devices on the Cloud (Optional)

Add the door phone’s MAC, device name, and relay name to the corresponding home or public area.

> [!NOTE]
> **NOTE:**
> 
> - Ensure the the door phone’s MAC has already been added in the distributor’s MAC library on the Akuvox SmartPlus platform.
> - It is recommended to complete this step before installation.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片1(34).png)

#### 1.3. Log in to the App with Installer Account

Open the BelaHome app, tap ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-E0KT1JFI.png) to switch the login role to **Installer**, and enter the installer account credentials to login.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片2(27).png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片3(23).png)

#### 1.4. Set Up G31 as Home Center

(1) In the app, select **G31 Configuration**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片4(23).png)

(2) The G31 automatically enters pairing mode for the first 10 minutes (green light flashing). If it does not, follow the onscreen instructions to manually put G31 into paring mode, then tap **Next**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片5(16).png)

(3) Connect your mobile phone to the G31 hotspot “G31-XXXXX” (no password required).

> [!NOTE]
> **NOTE:**
> 
> - If the connection fails, disable cellular data and try again.
> - For iOS devices, wait until the Wi-Fi icon appears in the status bar before proceeding.
> - Do not enable VPN during setup.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片6(16).png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片8(15).png)

(4) Return to the app and tap **Next**. After a few seconds, you will hear a beep and the green light will turn off. The G31 will now appear on the homepage.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片9(14).png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片10(12).png)

(5) Tap the G31 device to edit its name and location.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片11(14).png)

#### 1.5. Add Zigbee Sensors

(1) Tap + and select the devices you want to add.

> [!NOTE]
> **NOTE:**
> 
> A gray icon means the device is not supported by G31.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片12(13).png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片13(12).png)

(2) Follow the onscreen instructions to put the Zigbee device into pairing mode. Or refer to [this guide](https://knowledge.akuvox.com/docs/put-zigbee-devices-into-paring-mode) for details.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片14(14).png)

(3) After pairing, you can edit the device information such as name and location.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片17(8).png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片16(10).png)

#### 1.6. Add Infrared Devices

(1) Tap + , then select **IR controller**.

> [!NOTE]
> **NOTE:**
> 
> A gray icon means the device is not supported by G31.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片18(6).png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片19(7).png)

(2) Follow the onscreen instructions to put the IR21/22 into pairing mode. Or refer to [this guide](https://knowledge.akuvox.com/docs/put-zigbee-devices-into-paring-mode) for details.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片20(8).png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片21(8).png)

(3) After pairing, edit the IR controller information such as name and location.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片22(7).png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片23(7).png)

(4) To add IR TVs or Air Conditioners, see [here](/v1/docs/60-g31-as-home-center-apartment-solution-and-configuration#23-add-infrared-devices).

#### 1.7. Add Third-Party Devices

(1) Tap + and select the corresponding device.

(2) For detailed instructions, refer to

- [How does Ikea shade connect to akubela system (Video)](https://knowledge.akuvox.com/docs/how-does-ikea-shade-connect-to-akubela-system?highlight=How%20does%20Ikea%20shade%20connect%20to%20akubela%20system%20(Video))
- [How does Yale lock connect to akubela system (Video)](https://knowledge.akuvox.com/docs/how-does-yale-lock-connect-to-akubela-system?highlight=How%20does%20Yale%20lock%20connect%20to%20akubela%20system)

for more settings.

#### 1.8. Create Scenes

Scenes cannot be added using the installer account.

To configure scenes, log in with the family administrator account and refer to [this guide](https://knowledge.akuvox.com/docs/belahome-app-user-guide-2).

### 2. Bind G31 with a Family as Home Center (End User)

#### 2.1. Log in to BelaHome App

(1) Download the BelaHome app.

(2) Log in using the user account credentials (scan QR code or enter username and password). For detailed steps, see [this video](https://knowledge.akuvox.com/docs/video-belahome-app-operation-instructions).

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片24(6).png)

(3) Select **Click to Add > G31**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片25(5).png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片26(4).png)

#### 2.2. Bind G31 with Family

- **Using Wired Connection**
  - **If the installer has already created an administrator account on the cloud**

Once the G31 is connected to the network, its configuration and any previously added Zigbee devices will automatically appear on the app’s Home screen. No additional setup is required.
  - **If the user creates account themselves**

(1) Ensure your mobile phone is connected to the same Wi-Fi network that the G31 is using.

(2) Choose G31 (Ethernet) in the app. The app will automatically search for the G31 on the same network. Tap the detected G31 to add it to the family.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片27(5).png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片28(3).png)

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片29(4).png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片30(4).png)

- **Using WiFi Connection**

(1) Choose **G31 (Wi-Fi)**, then select an available Wi-Fi network and enter the password. Tap **Next**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片31(4).png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片32(3).png)

(2) Following the onscreen instructions to put G31 into paring mode. Tap **Next**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片33(3).png)

(3) Connect to the G31 hotspot “G31-XXXXX”.

> [!NOTE]
> **NOTE:**
> 
> - If the hotspot connection fails, disable cellular data and try again.
> - For iOS devices, wait until the Wi-Fi icon appears on the status bar before proceeding.
> - Do not enable any VPN settings on your phone.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片34(4).png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片35(3).png)

(4) Return to the app and tap **Next**. After a few seconds, you will hear a beep and the green light will turn off. The G31 will now appear on the homepage.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片36(3).png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片37(3).png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片38(3).png)

#### 2.3. Add Infrared Devices

(1) To add infrared devices like TV or AC, tap Add Remote Control in the IR controller’s details screen.

(2) Refer to [this guide](https://knowledge.akuvox.com/docs/belahome-app-user-guide-2), section **akubela IR Controllers** for details on adding and learning IR remotes.

#### 2.4. Change the Network Connection

- **Switch Between Wired and Wireless**

If you need to switch from wired to wireless connection (or vice versa), you must reset the G31 and perform the installer configuration again. For details, see [this section](/v1/docs/60-g31-as-home-center-apartment-solution-and-configuration#1-set-up-g31-as-home-center-installer).
- **Change Wi-Fi Network**

If your G31 was previously connected via Wi-Fi and you want it to connect to a new Wi-Fi network:

(1) In the app, tap **G31 > Change WiFi**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片39(3).png)

(2) Select the new Wi-Fi and enter the password.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片40(3).png)

(3) Following the onscreen instructions to put G31 into paring mode and tap **Next**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片41(4).png)

(4) Connect to the G31 hotspot “G31-XXXXX)” (no password required).

> [!NOTE]
> **NOTE:**
> 
> - If the hotspot connection fails, disable cellular data and try again.
> - For iOS devices, wait until the Wi-Fi icon appears on the status bar before proceeding.
> - Do not enable any VPN settings on your phone.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片34(4).png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片35(3).png)

(5) Return to the app and tap **Next**. Wait a few seconds.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片44(3).png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片45(3).png)

(6) When you see “Change successfully” in the app and hear a beep, the Wi-Fi change is complete.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片46(3).png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片47(3).png)

### 3. More Settings

#### 3.1. Reset G31

If you need to reset the G31 due to incorrect configurations:

(1) Quick press the reset button 5 times within 2 seconds. The yellow LED will start flashing.

(2) Press and hold the button until the LED turns red.

(3) When you hear a beep and the green LED flashes, the reset is complete.

#### 3.2. Replace Devices

If the G31 is faulty and needs replacement, follow this guide from the beginning to configure the new device.

#### 3.3. Other Settings

For additional operations in BelaHome, see [this guide](https://knowledge.akuvox.com/docs/belahome-app-user-guide-1).