---
title: "Get Started"
slug: "gs-9"
updated: 2026-08-14T03:00:03Z
published: 2026-08-17T08:33:28Z
canonical: "knowledge.akuvox.com/gs-9"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Started

## Product Overview

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-FRTGJJWJ.png)

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-SMK6QY2D.png)

## 

## Product Features

### Passage Mode

Keeps the door unlocked continuously until a valid credential is used to exit this mode.

### Failed Attempt Alarm and Lockout

If any incorrect access credential is entered 3 consecutive times, the system will trigger an alarm.

If incorrect attempts reach 5 times, the system will enter a 3-minute lockout.

During the lockout period:

- All credential recognition (fingerprint, PIN, and card) is disabled
- No unlock attempts will be accepted

### Two-Factor Authentication (Combination Unlock)

For enhanced security, the lock can require two different credential types (e.g., Fingerprint + PIN) for entry.

### Low Battery Alert

When the battery voltage is 4.5V~4.8V, the lock will work normally but will give a voice warning before each unlock:

"Low battery, please replace."

> [!NOTE]
> **NOTE:**
> 
> Low battery can cause the front panel to behave erratically(e.g., numbers jump randomly). Replace the battery immediately.

### Fake PIN Code

To protect your PIN from being observed, you may enter random digits before and/or after your actual PIN. The lock will grant access as long as the correct PIN sequence is contained within the total string of digits.

### Doorbell

In standby mode, press the doorbell button to ring the doorbell.

The BelaHome app and HyPanel devices (if paired) will receive an unlock request notification.

### Electronic Deadlock

This feature restricts exterior access electronically to provide additional privacy and security while you are indoors.

- **Enable:** Push the switch on the back body up. Once active, only the administrator can unlock the door.
- **Disable:** Push the switch down.

> [!NOTE]
> **NOTE:**
> 
> Remote control is unavailable when the switch is toggled on.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-AG18TMNZ.png)

### Mechanical Deadlock

Lift the interior or exterior handle upward to extend the security deadbolt into the door frame.

This provides additional physical security beyond the standard latch lock.

## 

## Access Credential Capacity

| **Credential Type** | **Total Capacity (Admin + Users)** |
| --- | --- |
| PIN code | 100 |
| Card | 100 |
| Fingerprint | 100 |

## 

## Factory Reset

A factory reset permanently deletes all registered user data, restores the device to its default configuration, and unbinds the lock from the akubela system.

To factory reset the lock:

1. Remove the battery cover on the back body.
2. Use a pin to hold the Reset button, while the numbers on the keypad will light up in a countdown sequence from 6 to 1.
3. When prompted by the voice, immediately tap the **#** key on the keypad.
4. Wait for the voice prompt to announce, "Initialization successful."
5. Reattach the battery cover.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-TTPE7A6D.png)