---
title: "View Intercom Preview from Third-Party Camera"
slug: "how-to-set-up-intercom-preview-on-akuvox-indoor-monitor"
updated: 2026-02-27T03:10:25Z
published: 2026-02-27T03:10:25Z
canonical: "knowledge.akuvox.com/how-to-set-up-intercom-preview-on-akuvox-indoor-monitor"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# View Intercom Preview from Third-Party Camera

The intercom preview feature allows users to see who is calling on the Akuvox indoor monitors through third-party cameras. This enhances security before they open doors for visitors.

> [!NOTE]
> Note
> 
> Before configuring the intercom preview feature, you need to add a third-party camera on the indoor monitor.
> 
> Please read the article [**Monitor Configuration**](https://knowledge.akuvox.com/docs/monitor-configuration) for detailed steps.

This article takes the indoor monitor S562 as an example.

1. Use the device IP to log in to its web interface with the username and password. The default is **admin**.
2. Navigate to **Device > Intercom** interface to enable or disable intercom preview.

- Select **Enabled** for the third-party camera without the RTSP feature.

Third-party cameras without RTSP features do not support obtaining real-time audio or video. They cannot provide a live stream for the intercom preview. When **Enabled** is selected, the device will answer calls automatically, and what appears on the call-receiving screen is the actual real-time video call stream, not a preview.
- Select **Disabled** for the third-party camera with the RTSP feature.

Third-party cameras with RTSP features support obtaining real-time audio or video. They can provide a live stream for the intercom preview. When **Disabled** is selected, the device will not answer calls automatically and present a real intercom preview.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/Screenshot 2026-02-27 110710.png)

1. Click **Submit** to save the configuration.

Users can see the preview on the incoming call screen.