---
title: "Integration with AJAX Security System"
slug: "integration-with-ajax-security-system"
updated: 2026-07-20T05:54:15Z
published: 2026-07-20T05:54:15Z
canonical: "knowledge.akuvox.com/integration-with-ajax-security-system"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Integration with AJAX Security System

The Akuvox indoor monitors and door phone R20 can be integrated with the AJAX security system. The arming status and alarms can be synchronized between the indoor monitor, door phone, SmartPlus App, and the Ajax App.

> [!NOTE]
> Note
> 
> The following models with specific firmware versions or higher support this feature:
> 
> - S567: 567.30.13.203;
> - X937: 937.30.13.122;
> - R20: 320.30.10.246.

## Topology

The Ajax hub should be on the same network as the Akuvox devices.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/Ajax integration topology.png)

## Wirings

- To transmit Ajax arming/disarming or alarm signal to the indoor monitor, connect the Ajax Relay Jeweller’s relays to the indoor monitor’s IO and GND. You can connect more than one relay jeweller to the indoor monitor.
- To transmit the indoor monitor’s arming/disarming or alarm signal to the Ajax, connect the Ajax Transmitter Jeweller’s alarms to the indoor monitor’s relay NO and COM.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-IJH582P8.png)

## Configuration

- If the Akuvox devices are deployed locally, ensure they are installed under the same node.
- If the Akuvox devices are deployed on the SmartPlus Cloud, ensure they are installed in the same room.

You can set the device node on its **Network > Advanced > Connect Setting** interface.

Specify the device address by entering device location information from the left to the right: Community, Building, Unit, Floor, and Room in sequence.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-QYW27YF4.png)

### Set the Indoor Monitor

You need to set up the arming function on the indoor monitor’s web interface.

#### Zone Setting

1. Log into the device’s web interface with its IP address. The initial username and password are both admin.
2. Go to **Arming > Zone Setting** interface. Set the zone based on which IO is connected to the Ajax Relay Jeweller. For example, Zone 1 corresponds to IO1.
3. Set the Location. The Trigger Mode is NO by default.
4. Set the Zone Type to **AJAX Arm/Disarm** or **AJAX Alarm**. After this setup, the location and trigger mode cannot be changed.
5. Set the Status to **Enabled**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-W2H65MHM.png)

1. Click Submit.

You can also set up the feature on the **Setting > Advance > Arming** screen.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screenshots (38).png)

#### Arming Mode Setup

1. Go to **Arming > Arming Mode** interface. Enable **Trigger Local Relay 1** so that the indoor monitor can send the arming/disarming or alarm signal to Ajax.
2. You can set up the Defence Delay, which will postpone the switch between different modes as well as the synchronization. The Alarm Delay is 0 by default and cannot be changed.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-1733212108311.png)

#### Arming Function

When the indoor monitor is deployed on the SmartPlus Cloud, you can enable the Arming Function when adding the device. In this case, end users can arm/disarm the device with their SmartPlus Apps.

1. Log into the SmartPlus Cloud platform with an installer account. Take a community project as an example.
2. Navigate to the target community by clicking ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-0WI0MQOZ.png) on the **Sites** module.
3. Click ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-9E1DNQY8.png) of the target user.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-XX873N5J.png)

1. Find the **Intercom Devices** section. Check **Arming Function** when adding or modifying the indoor monitor.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-SCUGAB6C.png)

1. Click Submit.

### Set the Door Phone

Users can swipe cards on the door phone to arm or disarm the indoor monitor. The arming change will also be synchronized to Ajax.

1. Log into the device’s web interface with its IP address. The initial username and password are both admin.
2. Go to **System > Security > Smart Security** interface.
3. Check **AJAX Mode Enabled**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-YP7J86N1.png)

1. Go to the **Directory > User** interface. Click **Add** to add a new user or click ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-3GP0XJ1E.png) to modify an existing user.
2. Click **Obtain** and place the card on the device’s card reader. The card code will display automatically.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-XAYN4SQ5.png)

1. Click Submit.

- After configuration, press the push button for about 2 seconds and the device will pronounce “Security Mode” and flash the red indicator light.
- Then, swipe the card to change the arming status. The device will pronounce “Arming/Disarming Completed”. The status will synchronize to the indoor monitor and the Ajax.
- The door phone will exit the Security Mode automatically after 5 seconds.

### Set AJAX Devices

Before starting, make sure:

- you have installed the Ajax App for engineers from Ajax's official website.
- you have deployed AJAX devices and added them to the same hub.

1. Log into the **AJAX Pro Desktop** with your account.
2. Add Spaces and Devices. For details, please refer to the [Ajax Pro Desktop User Manual](https://support.ajax.systems/en/manuals/pro-desktop/).
3. Click ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-IPLFC4C7.png) of the **Relay Jeweller**.
4. Set the **Contact State** to **Normally Open** to make Ajax devices synchronize arming/disarming/alarms to the Akuvox devices
5. Click **Scenarios**. Based on what needs to be synchronized, select **By Arming/Disarming** and/or **By Alarm**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-1735550888700.png)

1. Click ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-IPLFC4C7.png) of the **Transmitter Jeweller**.
2. Set the **External detector contact status** to **Normally Open** to make Akuvox devices synchronize arming/disarming/alarms to the Ajax devices.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-N640YKYY.png)

1. Click **Save**.

After configuration, end users can arm/disarm devices and receive notifications with their Ajax Apps and SmartPlus Apps. Please note that if the indoor monitor triggers the alarm, the Ajax App will not receive the notification.

**SmartPlus**:

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-ZLFYN6DJ.png)

**Ajax**:

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/1735551418926.jpg) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/1735551418922.jpg)

## Integration via API

Akuvox indoor monitors can be integrated with the Ajax security system via API without wiring. The integration allows users to control the arming/disarming of Ajax devices on the indoor monitor.

> [!NOTE]
> Note
> 
> - Compatible models and versions(or higher):
>   - S562: 562.30.15.304
>   - S562W-2 KIT: 5622.87.15.204
>   - S562-2: 5622.30.15.201
>   - S563: 563.30.15.105
>   - S565: 565.30.15.501
>   - S567: 567.30.115.206
> - S562 supports basic API and AJAX integration starting from firmware 562.30.14.706. To use all features described in this document, upgrade to 562.30.15.304 or later.
> - The device should be connected to the SmartPlus Cloud.
>   - [Add the device to the cloud in a single-family house project](https://knowledge.akuvox.com/docs/clone-akuvox-smartplus-installer-guide-single-tenant#add-intercom-devices).
>   - [Add the device to the cloud in a community project](https://knowledge.akuvox.com/docs/akuvox-smartplus-installer-guide-community#add-intercom-devices-to-residents-apartments).

### Watch the Video Guide

Prefer a visual walkthrough?

Watch: [[Video]Akuvox Integration with AJAX Security System via API](https://knowledge.akuvox.com/docs/videoakuvox-integration-with-ajax-security-system-via-api)

### Configuration

1. Use the device IP to log in to its web interface. The initial username and password are admin.
2. Go to **Device > Display Setting** interface. Set Type to **Ajax** in the desired area.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-1753338082828.png)

1. Tap **Ajax** on the home screen.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-AVT3D9QY.png)

1. Enter your Ajax account email and password, then tap **Login**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screen (61).png)

After logging in, you can:

- Switch arming mode.
- Receive notifications from Ajax.
- Check devices.
- Change arming/disarm code.
- Check account information and log out.

### Switch Arming Mode

Tap to switch arming mode, which will be synchronized to the Ajax system and the indoor monitor’s built-in arming feature.

- **Arm** corresponds to **Away/Home**. Tap **Arm**, and the indoor monitor will switch to **Away**, vice versa.
- Tapping **Panic** sends a panic alarm to both the Ajax App and the indoor monitor. Without dealing with it, the alarm on the indoor monitor will last for 8 seconds.
- The arming status will be synchronized among multiple indoor monitors in the same room that have the same account logged in.
- Switching arming mode requires entering a code, except when switching from **Disarmed** to **Armed** or triggering **Panic**. The default is 0000.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screen - 2025-10-20T095053.304(1).bmp)

Ajax Arming

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screen - 2025-07-24T144501.939.bmp)

Indoor Monitor Arming

### Switch Space

If multiple spaces are added in the Ajax App, select which space to control.

Select the desired space name in the upper-right corner.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-1760927328763.png)

Tap **Settings** to select the space to synchronize arming/disarming with the indoor monitor.

In the **Synchronize Indoor Monitor** dropdown, choose the desired space name.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-T2YL0QW1.png)

### Control Multiple Groups and Relays

When multiple groups are added to a hub, you can arm/disarm a single group or all of them.

- When disarming a group, enter the disarm code.
- When activating **Night Mode** for all groups, the groups’ arming/disarm status will not change.
- One screen displays up to 3 groups. Tap ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-JYAAICRK.png) to turn the page.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screen - 2025-10-20T100435.585.bmp)

Groups

> [!NOTE]
> See how indoor monitor’s arming status is synchronized when night mode is turned on/off:
> 
> - Partial Group Arming/Disarming - Night Mode Off, Away Mode Synced.
> 
> When some groups are armed and some are disarmed, and the Night Mode is turned off, the indoor monitor is in Away mode.
> - Partial Group Arming/Disarming - Night Mode On, Night Mode Synced.
> 
> When some groups are armed and some are disarmed, and the Night Mode is turned on, the indoor monitor is in Night mode.
> - Full System Arm + Night Mode, then Night Mode Off - Away Mode Synced.
> 
> When all groups are armed in Night mode, and then the Night Mode is turned off, the indoor monitor is in Away mode.
> - Full System Night Mode - Night Mode Synced
> 
> When the Night Mode is turned on for all groups, the indoor monitor is in Night mode.

You can control multiple relays added to the hub.

Tap ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-JYAAICRK.png) to turn the page.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screen - 2025-10-20T100445.784.bmp)

Relays

### Check Notifications

You can receive notifications from Ajax, including alarms, device online/offline, arming mode change, relay switch, and system events(upgrade, time change, etc).

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screen - 2025-10-20T095205.504.bmp)

### Check Devices

Tap a device to view its information.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screen - 2025-10-20T100519.744.bmp)

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screen - 2025-10-20T100610.034.bmp)

### Change Arming/Disarm Code

Switching arming mode requires entering the code. The default is 0000.

You can set a desired code. It will be synchronized to the indoor monitor’s built-in arming feature.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screen - 2025-08-01T093331.609.bmp)

### Log Out

Tap **Settings** to check the account information and log out.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-DXOYJP8A.png)