--- title: "Integration with Third-party Cameras" slug: "integration-with-third-party-cameras" status: "update" updated: 2026-08-06T03:06:49Z published: 2026-08-06T03:06:49Z canonical: "knowledge.akuvox.com/integration-with-third-party-cameras" --- > ## Documentation Index > Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt > Use this file to discover all available pages before exploring further. # Integration with Third-party Cameras Akuvox SmartPlus Cloud supports integration with third-party cameras. After integration, users can monitor video streams from both Akuvox devices and external cameras, allowing expanded monitoring coverage. Installers can also link third-party cameras to Akuvox devices so that users can easily switch between video streams. ## Supported Third-Party Cameras | Brands | Tested Camera Models | | --- | --- | | Uniview | IPC3614LE-ADF28K-G | | TPLINK | TL-IPC544TP-WB6 | | Hikvision | DS-2CD3346P1-L | | Dahua | DH-3H3200-ADW | | Milesight | MS-C2962-FIPB | | AXIS | Not specified | | Tiandy | TC-C321N SPEC:I3/E/Y/2.8mm | ## Watch the Video Guide Prefer a visual walkthrough? Watch: [[Video]Akuvox Integration with Third-Party Cameras](https://knowledge.akuvox.com/docs/videoakuvox-integration-with-third-party-cameras) ## Before You Start Before configuration, make sure: - Camera supports RTSP - Camera supports ONVIF - Camera network is reachable - RTSP credentials are available ## For Installers Log in to the SmartPlus Cloud platform with an installer account. ### Single-Family House Projects 1. Go to the **Single-Family House** site. 2. Click ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-OLMFT2OE.png)of the desired user. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-4EUTFXOG.png) 1. Click **Third-Party Devices** and **Camera**. Click **New** on the right. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-JV15BB4E.png) 1. Name the device and enter its RTSP Address in formats such as **rtsp://ip:port** or **rtsp://domain:port**. Please confirm the URL format with the camera manufacturer. > [!NOTE] > Note > > - If the RTSP address uses **a local network IP address** (for example, 192.168.x.x), the mobile phone running the SmartPlus App must be connected to the **same LAN as the camera** to view the stream. > - If the phone uses **mobile data or another network**, the video stream will not be accessible. > - To allow remote viewing, configure the RTSP address using the **public IP address** of the camera. 1. Enter the **Username** and **Password** for authentication provided by the camera manufacturer. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-ZO7TP37M.png) 1. Set whether users can view the monitoring stream through their indoor monitors and SmartPlus Apps. If **Yes**, specify the channels. 2. You can link the camera to an Akuvox device by clicking **Link Device**. This affects how end users [view the camera’s video stream](/v1/docs/integration-with-third-party-cameras#for-end-users). 3. Specify which method is used to obtain snapshots from third-party cameras. The snapshots will display in the door log of the linked device. - **ONVIF (Use RTSP Credentials)** - Supports ONVIF cameras where the ONVIF username and password match the RTSP credentials. - When this option is selected, no additional information is required; the RTSP username and password are used to capture snapshots. - This is the default option. - **ONVIF (Custom Credentials)** - Supports ONVIF cameras where the ONVIF username and password differ from the RTSP credentials. - When this option is selected, enter the **Username** and **Password**. - **Snapshot via URL** - Captures snapshots using a URL. - When this option is selected, enter the URL. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-JGQK7I8B.png) 1. Click Submit to save the settings. ### Community Projects 1. Go to the target community and navigate to the area where the camera is installed. 2. Click **Third-Party Devices** and click **Camera**. 3. Click **New** on the right. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-1775555846703.png) 1. Name the device and enter its RTSP Address in formats such as **rtsp://ip:port** or **rtsp://domain:port**. Please confirm the URL format with the camera manufacturer. > [!NOTE] > Note > > - If the RTSP address uses **a local network IP address** (for example, 192.168.x.x), the mobile phone running the SmartPlus App must be connected to the **same LAN as the camera** to view the stream. > - If the phone uses **mobile data or another network**, the video stream will not be accessible. > - To allow remote viewing, configure the RTSP address using the **public IP address** of the camera. 1. Enter the **Username** and **Password** for authentication provided by the camera manufacturer. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-ZO7TP37M.png) 1. Set whether users can view the monitoring stream through their indoor monitors and SmartPlus Apps. If **Yes**, specify the channels. 2. You can link the camera to an Akuvox device by clicking **Link Device**. This affects how end users [view the camera’s video stream](/v1/docs/integration-with-third-party-cameras#for-end-users). When the camera is linked with an Akuvox device, a snapshot from the camera is captured and displayed together with the device snapshot in the door log. 3. Specify which method is used to obtain snapshots: - **ONVIF (Use RTSP Credentials)** - Supports ONVIF cameras where the ONVIF username and password match the RTSP credentials. - When this option is selected, no additional information is required; the RTSP username and password are used to capture snapshots. - This is the default option. - **ONVIF (Custom Credentials)** - Supports ONVIF cameras where the ONVIF username and password differ from the RTSP credentials. - When this option is selected, enter the **Username** and **Password**. - **Snapshot via URL** - Captures snapshots using a snapshot URL. - When this option is selected, enter the URL provided by the service provider. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-JGQK7I8B.png) ### Device Compatibility #### Devices supporting camera linking | Model | Firmware Version | Model | Firmware Version | | --- | --- | --- | --- | | X915 V1 | 915.30.10.110 | X910 | 2910.30.11.28 | | X915 V2 | 2915.30.10.106 | R29 | 29.30.3.217 | | X912 | 912.30.11.29 | R28 V2 | 228.30.10.135 | | X916 | 916.30.10.204 | R25A | 25.30.10.22 | | R25K | 25.30.10.117 | R20 V5.0 | 320.30.4.10 | | S539 | 539.30.10.114 | S535 | 535.30.10.233 | | S532 | 532.30.1.19 | A08 | 108.30.11.16 | | E18 | 18.30.10.236 | E16 V2 | 216.30.11.3 | | E12 V2 | 312.30.10.237 | E16 V3 | 416.30.11.206 | | S538 | 538.30.10.705 | X912 | 912.30.12.207 | | A01/A02 | 101.30.11.109 | A03 | 103.30.11.105 | | A05V2 | 205.30.11.114 | A095 | 95.30.11.6 | | A094 | 92.30.11.106 | | | #### Devices supporting obtaining snapshots of third-party cameras | Model | Firmware Version | Model | Firmware Version | | --- | --- | --- | --- | | A08 | 108.30.11.210 | R29 | 29.30.10.712 | | R20 | 320.30.12.16 | X915V2 | 2915.30.10.707 | | A095 | 95.30.11.6 | A094 | 92.30.11.106 | | E18 | 18.30.11.108 | R28V2 | 228.30.11.17 | | X916 | 916.30.10.508 | S539 | 539.30.10.605 | | A01/A02 | 101.30.11.109 | S535 | 535.30.11.8 | | S538 | 538.30.10.705 | R25 | 25.30.10.206 | | E16V2 | 216.30.12.7 | E16V3 | 416.30.12.5 | | A03 | 103.30.11.105 | X910 | 2910.30.11.104 | | A05V2 | 205.30.11.114 | | | ## For End Users You can view the monitoring streams with SmartPlus Apps and/or indoor monitors. ### On the SmartPlus App - When the camera is NOT linked to a door phone, tap **Monitor** directly on the home page. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-BOM8CXP6.png) - When the camera is linked to a door phone, it will not be displayed on the home page. Tap **Monitor** of the linked door phone and switch to the camera’s video stream. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-39SCLCIQ.png) ### On the Indoor Monitor - When the camera is NOT linked to a door phone or an access control terminal, tap **Monitor** on the home screen and tap the Add icon. You can see the camera name in the list. Tap it to display the live stream. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-1743493709203.png) - When the camera is linked to a door phone or an access control terminal, it will not display on the monitoring device list. - The camera’s live stream can be viewed in a small window while monitoring the device’s feed, as well as during a call or call preview. - To enlarge the camera’s stream, simply tap the small screen in the upper right corner. > [!NOTE] > Note > > If the camera is linked to an access control terminal without a built-in camera, the terminal’s name will still be displayed on the monitor list, but the video stream shown will be from the third-party camera. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-1743494277107.png)