---
title: "Call Settings"
slug: "intercom-call-configuration-31"
updated: 2025-12-31T02:25:31Z
published: 2025-12-31T02:25:31Z
canonical: "knowledge.akuvox.com/intercom-call-configuration-31"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Call Settings

## Answer Calls

When receiving a call, the indoor monitor will ring its doorbell.

During the call preview, you can tap:

- **Unlock** to open the door for the visitor.
- **Capture** to take a screenshot.
- **Answer** to answer the call.
- **Reject** to hang up the call.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screen - 2025-12-15T180734.439.bmp)

After answering the call, you can tap:

- **Unlock** to open the door.
- **Capture** to take a screenshot.
- **Cancel** to hang up the call.
- **New** to call another device while holding the current call.
- **Hold** to hold the call.
- **Mute** to silence the call.
- ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-RQFTPA69.png) to open the keyboard. You can also open the door by entering the DTMF code that is preconfigured by your administrator.
- Adjust the call volume.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screen - 2025-12-15T181230.372.bmp)

## Call a Number

You can enter a number on the **More >** **Call** screen and press the **Audio** or **Video** icon to call out.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-1767147900365.png)

## Call a Contact

Directly tap the contact in the **Call List** on the home screen, or go to **More > Contacts > All Contacts**. Select the desired contact, then tap **Audio** or **Video Call**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-C0I364O1.png)

## Call DND

The Do Not Disturb(**DND**) feature prevents unwanted incoming calls, ensuring uninterrupted focus.

Set it up on the **More > Settings > DND** screen. After configuring DND, tap DND ON/OFF on the home screen to turn it on/off.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screen - 2025-12-10T143554.622.bmp)

- **DND**: Check **Whole Day** or **Time** **Schedule** to enable the DND function. The DND function is disabled by default.
- **Time Schedule**: Determine the DND period by selecting DND Start Time and DND End Time.