---
title: "Logs"
slug: "logs-13"
updated: 2026-06-03T06:51:38Z
published: 2026-06-03T06:51:38Z
canonical: "knowledge.akuvox.com/logs-13"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Logs

## Call Logs

To check calls—including dial-out, received, and missed calls—within a specific period, you can view the call log on the device's web interface. If needed, you can also export the call log from the device.

Check the call log on the web **Status > Call Log** interface. The logs can be exported in CSV format.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-F9LYOC8Y.png)

- **Call History**: Four types of call history are available: All, Dialed, Received, and Missed.
- **Time**: The specific time of the call logs you want to search, check, or export.
- **Name/Number**: Search the call log by the name or by the SIP or IP number.
- **Save Picture Enabled**: When enabled, the device will capture pictures of calls, and you can click Picture in the Action column to view the snapshot.

## Door Logs

To search and review various types of door access history, simply check the door logs on the device's web interface.

Check the door log on the web **Status > Access Log** interface. The logs can be exported in XML or CSV format.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-A5TAPB7X.png)

- **All**: Three types of access logs are available: All, Success, and Failed.
- **Time**: The specific time of the call logs you want to search, check, or export.
- **Name/Code**: Search the door log by the name or by the PIN code.
- **Save Picture Enabled**: When enabled, the device will capture pictures of door-opening, and you can click Picture in the Action column to view the snapshot.

The supported number of door logs stored and exported varies by [image resolution](https://knowledge.akuvox.com/docs/monitor-and-image-12#mjpeg-image-capturing).

| Resolution | Maximum Number of Stored Door Logs | Maximum Number of Exported Door Logs with 1.6G Export Capacity. |
| --- | --- | --- |
| Null, Save Picture is disabled. | 15,000 | 126,200 |
| QCIF | 15,000 | 126,200 |
| QVGA | 15,000 | 53,700 |
| CIF | 15,000 | 41,400 |
| VGA | 15,000 | 15,000 |
| 4CIF | 10,000 | 11,500 |
| 720P | 5,000 | 5,600 |
| 1080P | 2,500 | 2,700 |

## Event Logs

The event logs record the key events such as the status change of input, relay, tamper alarm, etc. This helps track the status and changes of the device.

Check event logs on the **Status > Event Log** interface. The device supports up to 100,000 logs, which can be exported in CSV format.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-HO3D8KMY.png)