---
title: "Logs"
slug: "logs-5"
updated: 2025-07-02T03:27:52Z
published: 2025-07-02T03:27:52Z
canonical: "knowledge.akuvox.com/logs-5"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Logs

## Call Logs

To check calls—including dial-out, received, and missed calls—within a specific period, you can view the call log on the device's web interface. If needed, you can also export the call log from the device.

Check call logs on the **Phonebook > Call Log** interface. The device supports up to 600 call logs.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-CL6POTMJ.png)

- **Call History**: Four types of call history are available: All, Dialed, Received, and Missed.
- **Save Picture Enabled**: When enabled, the device will capture pictures of calls, and you can click Picture in the Action column to view the screenshot.
- **Export Picture Enabled**: When enabled, you can click **Export** to download the call log file.
- **Time**: The specific time of the call logs you want to search, check, or export.
- **Name/Number**: Search the call log by name or by the SIP or IP number.
- **Export**: Call logs can be exported in .csv format.

### Missed Call Logs

You can set not to store logs of missed calls on the **Account > Advanced > Call** interface. The function is enabled by default.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-3ONQO89S.png)

## Door Logs

To search and review various types of door access history, simply check the door logs on the device's web interface.

Check door logs on the **Phone > Door Log** interface. Door logs can be exported in XML or CSV format.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-BQ4M7FL5.png)

- **All**: Three types of access logs are available: All, Success, and Failed.
- **Save Picture Enabled**: When enabled, the device will capture pictures of door-opening, and you can click Picture in the Action column to view the screenshot.
- **Export Picture Enabled**: When enabled, you can click **Export** to download the door log file.
- **Time**: The specific time of the call logs you want to search, check, or export.
- **Name/Code**: Search the door log by the name or by the PIN code.

The supported number of door logs stored varies by [image resolution](https://knowledge.akuvox.com/docs/monitor-and-image-4).

| Resolution | Maximum Number of Stored Door Logs |
| --- | --- |
| Null, Save Picture is disabled. | 12,000 |
| QCIF | 12,000 |
| QVGA | 12,000 |
| CIF | 12,000 |
| VGA | 12,000 |
| 4CIF | 9,000 |
| 720P | 5,000 |
| 1080P | 2,000 |

## Event Logs

The event logs record the key events such as the status change of input, relay, tamper alarm, etc. This helps track the status and changes of the device.

You can check the event logs on the **Phone > Event Log** interface. The device supports up to 100,000 logs, which can be exported in CSV format.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-FKZVJIP0.png)