---
title: "Manage Tenant Move-In and Move-Out on the SmartPlus Cloud"
slug: "manage-registration-qr-code-for-end-users"
updated: 2026-02-26T06:28:09Z
published: 2026-02-26T06:28:09Z
canonical: "knowledge.akuvox.com/manage-registration-qr-code-for-end-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Tenant Move-In and Move-Out on the SmartPlus Cloud

This feature is designed for rental apartments in community projects, where tenants move in and out over time.

Use it to:

- Provide tenants with a registration QR code when they move in.
- Control how long a tenant account remains valid.
- Automatically remove accounts when a lease ends.
- Quickly prepare the apartment for the next tenant, without manual cleanup.

> [!NOTE]
> Note
> 
> - This feature is ONLY available for community projects.
> - It applies ONLY to the family master account.

Follow the steps below based on the tenant’s stage:

- Before move-in
- At move-in
- After move-out

The steps are the same regardless of your role. The page path may vary depending on whether you are an Installer or Property Manager.

## Scenario 1: Before a Tenant Moves In

Prepare the registration QR codes.

1. Log in to the SmartPlus Cloud.
2. Navigate to the target apartment.
3. Locate the registration QR code. Once the account is registered, ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-P3T8C3N7.png) will display above the QR code.
  1. Click the QR code image to enlarge it.
  2. Click ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-ZI7RM0YZ.png)to print it.
  3. Click ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-5GPUWHWO.png)to refresh the QR code.
4. (Optional) Export QR codes in bulk if preparing for multiple apartments. You can choose to export QR codes of all apartments or for the vacant apartments.
  - The exported ZIP file is named after the community. The picture in it is named in the format: [Building Name_Apartment Name].

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-1770173870932.png)

> [!NOTE]
> Note
> 
> - One QR code = one registration.
> - Refreshing a QR code invalidates previous versions.

## Scenario 2: Tenant Moves In

Set the lease period and account lifecycle.

1. Click![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-56RN14IZ.png) of the target apartment.
2. Check **Set Valid Time**.
3. Set the lease start and end date
4. Turn on **Auto-Delete Family Accounts on Expiry**. When the lease ends, the family account will be automatically deleted, and **Set Valid Time** is set to **Off** for the new account.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-1770174469691.png)

1. Submit the setting.

## Scenario 3: Tenant Moves Out

1. Based on the configuration, the account is automatically deleted when the lease ends.
2. The apartment is released for the next tenant.
3. A new registration QR code is available.
4. Repeat the process for the next lease.