Network Status
Check the network status on the web Status > Info > Network Information interface.
Device Network Configuration
To ensure normal functioning, make sure that the device has its IP address set correctly or obtained automatically from the DHCP server.
To set it up, go to Network > Basic interface.
DHCP: DHCP mode is the default network connection. If the DHCP mode is selected, the device will be assigned by the DHCP server with an IP address, subnet mask, default gateway, and DNS server address automatically.
Static IP: When static IP mode is selected, the IP address, subnet mask, default gateway, and DNS server address should be configured according to the network environment.
IP Address: Set up the IP address when the static IP mode is selected. To access the device’s web settings, your computer should be on the same local network as the device.
Subnet Mask: A subnet mask tells your device which IP addresses are part of your local network and which ones are not. For example, if the subnet mask is 255.255.255.0, it means that devices with similar starting IPs (like 192.168.1.x) are in the same network.
Default Gateway: The gateway is like a bridge between your device and other networks, such as the internet. Usually, it’s the IP address of your router.
Preferred/Alternative DNS Server: Domain Name System(DNS) is the overall system or network that handles the translation of domain names (like www.example.com) into IP addresses (like 192.0.2.1), which computers use to identify each other on a network. The door phone connects to the alternate DNS server when the primary one is unavailable.
Device Deployment in Network
To facilitate device control and management, configure Akuvox intercom devices with details such as location, operation mode, address, and extension numbers.
To set it up, navigate to the web Network > Advanced > Connect Setting interface.
Connect Type: It is automatically set up according to the device connection with a specific server in the network, such as SDMC, Cloud, or None.
None: None is the default factory setting, indicating the device is not in any server type. Devices connect directly to each other or within a local area network (LAN) without relying on external servers.
Cloud: The device is connected to the SmartPlus Cloud, a cloud-based system simplifying property access management. The Cloud mode allows devices to interact intelligently with one another and the mobile SmartPlus App, backing up data daily and on different hosts. It suits projects requiring smart, flexible, and secure deployment and management.
SDMC: The device is connected to the SDMC, a management platform designed for on-premise projects. The SDMC mode manages and backs up data remotely on a local network. It also boasts many features suitable for projects requiring high privacy, lower cost, and centralized management.
Discovery Mode Enabled: Enabled by default. Available for None server mode. The device can be discovered by other devices in the network. When disabled, the device will be concealed and not be discovered by other devices.
Device Address: Available for None server mode. It can be used to call the device. Specify the device address by entering device location information from the left to the right: Community, Building, Unit, Floor, and Room in sequence.
Device Extension: Available for None server mode. The device extension number ranges from 0 to 10.
Device Location: The location where the device is installed and used.
NAT Setting
Network Address Translation(NAT) lets devices on a private network use a single public IP address to access the internet or other public networks. NAT saves the limited public IP addresses and hides the internal IP addresses and ports from the outside world.
To register SIP accounts on third-party servers in a Wide Area Network(WAN), you need to enable the RPort feature on the intercom devices to establish a stable connection.
To enable NAT, go to Account > Basic > NAT interface.
STUN Server IP: Enter the server address when the device is in a Wide Area Network(WAN).
Port: The server port.
To set it up, navigate to the web Account > Advanced > NAT interface.
UDP Keep Alive Messages: If enabled, the device will send the message to the SIP server, which will recognize whether the device is online.
UDP Alive Messages Interval: Set the message-sending interval from 5-60 seconds. The default is 30 seconds.
RPort: Enable the RPort when the SIP server is in a WAN.
Device Web HTTP Setting
This function manages device website access. The device supports two remote access methods: HTTP and HTTPS (encryption).
Set it up on the Network > Advanced > Web Server interface.
HTTP/HTTPS Enabled: HTTP and HTTPS are enabled by default.
HTTP/HTTPS Port: Specify the web server port for accessing the device web interface via HTTP/HTTPS.
Wi-Fi Connection
E12W supports connecting to the network via Wi-Fi. Set it up on the Network > Basic interface.
Connect to the desired Wi-Fi by clicking Connect and entering the password.
DHCP: DHCP mode is the default network connection. If the DHCP mode is selected, the device will be assigned by the DHCP server with an IP address, subnet mask, default gateway, and DNS server address automatically.
Static IP: When static IP mode is selected, the IP address, subnet mask, default gateway, and DNS server address should be configured according to the network environment.
IP Address: Set up the IP address when the static IP mode is selected.
Subnet Mask: Set up the subnet mask according to the actual network environment.
Default Gateway: Set up the correct gateway according to the IP address.
Preferred/Alternative DNS Server: Set up the preferred or alternate Domain Name Server(DNS) server according to the actual network environment. The preferred DNS server is the primary server, while the alternate DNS server is the secondary one. The secondary server is for backup.
Add: Click to add Wi-Fi manually.
Network Name: Enter the name of the Wi-Fi network.
Security: Select the network encryption type and enter the password to connect. The default is None.
