Network Setting

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Device Network Configuration

To ensure normal functioning, make sure that the device has its IP address set correctly or obtained automatically from the DHCP server.

Set it up on the Network > Basic interface.

  • DHCP: The default network connection. If the DHCP mode is selected, the device will be assigned by the DHCP server with an IP address, subnet mask, default gateway, and DNS server address automatically.

  • Static IP: When static IP mode is selected, the IP address, subnet mask, default gateway, and DNS server address(es) have to be manually configured according to the actual network environment.

  • IP Address: Set up the IP address when the static IP mode is selected. To access the device’s web settings, your computer should be on the same local network as the device.

  • Subnet Mask: A subnet mask tells your device which IP addresses are part of your local network and which ones are not. For example, if the subnet mask is 255.255.255.0, it means that devices with similar starting IPs (like 192.168.1.x) are in the same network.

  • Default Gateway: The gateway is like a bridge between your device and other networks, such as the internet. Usually, it’s the IP address of your router.

  • Preferred/Alternate DNS Server: Domain Name System(DNS) is the overall system or network that handles the translation of domain names (like www.example.com) into IP addresses (like 192.0.2.1), which computers use to identify each other on a network. The device connects to the alternative DNS server when the primary one is unavailable.

Device Deployment in Network

To facilitate device control and management, configure Akuvox intercom devices with details such as location, operation mode, address, and extension numbers.

Deploy the device in the network on the web Network > Advanced interface.

  • Connect Mode: You can set up the connect mode according to the device connection with a specific server in the network, such as SDMC, Cloud, or None. You can also select it manually.

  • None: None is the default factory setting, indicating the device is not in any server type. Devices connect directly to each other or within a local area network (LAN) without relying on external servers.

  • Cloud: The device is connected to the SmartPlus Cloud, a cloud-based system simplifying property access management. The Cloud mode allows devices to interact intelligently with one another and the mobile SmartPlus App, backing up data daily and on different hosts. It suits projects requiring smart, flexible, and secure deployment and management.

  • SDMC: The device is connected to the SDMC, a management platform designed for on-premise projects. The SDMC mode manages and backs up data remotely on a local network. It also boasts many features suitable for projects requiring high privacy, lower cost, and centralized management.

  • Discovery Mode: With discovery mode enabled, the device can be discovered by other devices in the network. Uncheck the box if you want to conceal the device.

  • Device Node: Specify the device address by entering device location info from left to right: Community, Building, Unit, Floor, and Room in sequence.

  • Device Extension: The device extension number for the device you installed.

  • Device Location: The location in which the device is installed and used.

Device Local RTP Configuration

Real-time Transport Protocol(RTP) lets devices stream audio and video data over a network in real time. 

To use RTP, devices need a range of ports. A port is like a channel for data on a network. By setting up RTP ports on your device and router, you can avoid network interference and improve audio and video quality.

Set it up on the Network > Advanced interface.

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  • Starting RTP Port: Set the port value to establish the start point for the exclusive data transmission range.

  • Max RTP Port: Set the port value to establish the endpoint for the exclusive data transmission range.

Device Web HTTP Setting

This function manages device website access. The device supports two remote access methods: HTTP and HTTPS (encryption).

Set it up on the Network > Advanced interface.

  • HTTPS Port: Set the HTTPS port within the valid range.

Device NAT Setting

Network Address Translation(NAT) lets devices on a private network use a single public IP address to access the internet or other public networks. NAT saves the limited public IP addresses and hides the internal IP addresses and ports from the outside world. 

To register SIP accounts on third-party servers in a Wide Area Network(WAN), you need to enable the RPort feature on the intercom devices to establish a stable connection.

To enable it, go to Account > Advanced interface.

  • RPort: Enable the RPort when the SIP server is in the WAN for the SIP account registration.

SNMP Setting

Simple Network Management Protocol(SNMP) is a protocol for managing IP network devices. It allows network administrators to monitor devices and receive alerts for attention-worthy conditions. SNMP provides variables describing system configuration, organized in hierarchies and described by Management Information Bases (MIBs).

Set it up on the Network > Advanced interface.

  • Port: Set a specific port for the data transmission from 1024-65535.

  • Trusted IP Address: Enter the third-party IP address.