Network Setting & Other Connection

Device Network Configuration

To ensure normal functioning, make sure that the device has its IP address set correctly or obtained automatically from the DHCP server.

On the Device

Check and configure the network connection on the device Settings > Advance > Network screen.

IP Type: DHCP mode is the default network connection. The device will be assigned by the DHCP server with an IP address, subnet mask, default gateway, and DNS server address automatically. In static IP mode, the IP address, subnet mask, default gateway, and DNS server address have to be manually configured according to the actual network environment.
IP Address: Set up the IP address when the static IP mode is selected. To access the device’s web settings with the IP, your computer should be on the same local network as the device.
Subnet Mask: A subnet mask tells your device which IP addresses are part of your local network and which ones are not. For example, if the subnet mask is 255.255.255.0, it means that devices with similar starting IPs (like 192.168.1.x) are in the same network.
Gateway: The gateway is like a bridge between your device and other networks, such as the internet. Usually, it’s the IP address of your router.
DNS Type: Domain Name System (DNS) type.
- DDNS: Dynamic DNS. It is obtained automatically through the DHCP server.
- Static DNS: When selected, you need to enter the DNS manually.
Preferred & Alternate DNS Server: DNS is the overall system or network that handles the translation of domain names (like www.example.com) into IP addresses (like 192.0.2.1), which computers use to identify each other on a network. The device connects to the alternate DNS server when the primary one is unavailable.
Hotspot Enabled: With it enabled, the device can provide the network for other devices.
Preferred Network: Specify the preferred network connection, WLAN or Ethernet. It is Ethernet by default. When Ethernet is unavailable, the device will automatically switch to a WLAN connection and vice versa.

Note
You can press System Info and then press Network on the Settings screen to check the device’s network status.
The default code to enter advanced settings is 123456.

On the Web Interface

Check the network on the web Status > Network Information interface.

Check and configure the network connection on the device web Network > Basic > LAN Port interface.

Type:
- DHCP mode will enable the indoor monitor to be assigned by the DHCP server with IP address, subnet mask, default gateway, and DNS address automatically.
- Static IP allows you to enter the IP address, subnet mask, default gateway, and DNS address manually according to the actual network environment.
LAN IP Address: The IP address when the static IP mode is selected.
LAN Subnet Mask: The subnet mask should be set up according to the actual network environment.
Default Gateway: The gateway should be set up according to the IP address.
Preferred/Alternate DNS Server: The preferred and alternate Domain Name Server(DNS). The preferred DNS server is the primary DNS address while the alternate DNS server is the secondary one. The device will connect to the alternate server when the primary server is unavailable.

To enable the WLAN hotspot, go to the Network > Advanced > WLAN Hotspot interface.

Device Deployment in Network

To facilitate device control and management, configure Akuvox intercom devices with details such as location, operation mode, address, and extension numbers.

Deploy the device in the network on the web Network > Advanced > Connect Setting interface.

Connect Mode: It is automatically set up according to the actual device connection with a specific server in the network such as SDMC, Cloud, or None. None is the default factory setting indicating the device is not in any server type.
Discovery Mode: With discovery mode enabled, the device can be discovered by other devices in the network. Uncheck the box if you want to conceal the device.
Preferred Network: Specify the preferred network connection, WLAN or Ethernet. It is Ethernet by default. When Ethernet is unavailable, the device will automatically switch to a WLAN connection and vice versa.
Device Node: Specify the device address by entering device location info from the left to the right: Community, Building, Unit, Floor, and Room in sequence.
Device Extension: The device extension number for the device you installed.
Device Location: The location in which the device is installed and used.

Device NAT Setting

Network Address Translation(NAT) lets devices on a private network use a single public IP address to access the internet or other public networks. NAT saves the limited public IP addresses and hides the internal IP addresses and ports from the outside world.

To register SIP accounts on third-party servers in a Wide Area Network(WAN), you need to enable the RPort feature on the intercom devices to establish a stable connection.

To set up NAT, go to Account> Basic > NAT interface.