--- title: "Open the Door via Finger Key" slug: "open-the-door-via-finger-key" updated: 2026-01-27T01:52:50Z published: 2026-01-27T01:52:50Z canonical: "knowledge.akuvox.com/open-the-door-via-finger-key" --- > ## Documentation Index > Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt > Use this file to discover all available pages before exploring further. # Open the Door via Finger Key R29C-T and S535, with a fingerprint module installed, support opening the door via fingerprint. The finger key works when assigned to a user. The fingerprint can be registered on the device or on the SmartPlus Cloud platform. ## On-Premise Configuration ### On the Web Interface 1. Log in to the device’s web interface with the username and password. The default is admin. 2. Navigate to the **Directory > User** interface. Click **+Add**. 3. Customize the user ID and enter the user name. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-9FLHODEW.png) 1. Scroll to the **Finger** section and click **Obtain**. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-EVS5E1DP.png) 1. Place the user’s finger that is used to open the door in the fingerprint reader area. The same fingerprint needs to be recorded three times. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-FMJE55O5.png) 1. Scroll to Access Settings and specify the relay and door-opening schedule. - Always: Allows door opening without limitations on door open counts during the valid period. - Never: Prohibits door opening. - **Relay**: Specify the relay(s) to be unlocked using the door opening methods assigned to the user. - **Schedule**: Grant the user access to open designated doors during preset periods by relocating the desired schedule(s) from the left box to the right one. Besides custom schedules, there are 2 default options: ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-7ASJ0SE0(1).png) 1. Click Submit to save the setting. ### On the Device Screen The finger key can also be assigned to a user on the device screen directly. 1. On the **Dial** screen, enter 9999 and 3888 to access the device settings. 2. Tap **User** in the Settings and tap **Add**. 3. Set up the user’s basic information and record the same fingerprint three times. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-W6JZN17S.png) 1. Scroll to select the door and schedule for opening the door. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/1 (1)(1).png) 1. Tap Save. When the user puts the registered finger on the fingerprint reader area, the door will open. ## SmartPlus Cloud Configuration Enrolling fingerprints on the cloud requires using the Akuvox fingerprint reader ACR-CID13. The finger keys can be issued to the door phone S535 and R29CT for door opening. - For SmartPlus community projects, property managers can enroll residents’ fingerprints. - For Smart Access commercial projects(created after October 15, 2024), installers, project managers, and administrators can enroll fingerprints for personnel. The following configuration takes a PM account as an example. > [!NOTE] > Note > > - S535’s firmware version should be 535.30.10.236 and higher. > - R29CT’s firmware version should be 29.30.10.607 and higher, and hardware version should be 29.3.12 and higher. ### For Community Projects 1. Connect the device to your computer via USB. 2. Log in to the SmartPlus Cloud with your account. 3. Click **Resident** on the left column. 4. Click **New** to add a resident; click ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-D3WGN421.png) to modify an existing one. 5. Find the **Access Type** section. 6. Click ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-WM8Y771R.png) and click **Enter fingerprint**. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-LHS3UANE.png) 1. Select the device on the pop-up window and click **Connect**. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-RTQT55BU.png) 1. Place the user’s finger on the ACR-CID13. Collect the same fingerprint continuously three times. The green indicator light flashes upon each collection. After enrollment, the Fingerprint status will change to **Enrolled**. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-T6NODBOC.png) When the user puts the registered finger on the door phone’s fingerprint reader area, the door will open. ### For Commercial Projects 1. Log in to the cloud with your account. 2. Click **User > Personnel** in the left column. 3. Click **New Personnel** to add a user; click ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-D3WGN421.png) to modify a current one. 4. Click![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-F6CZ8B5Z.png)next to **Fingerprint**. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-0LA06Y7K.png) 5. Click **Enter fingerprint**. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-K6XDRKVA.png) 6. Select the device in the pop-up window and click **Connect**. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-M73VKCPZ.png) 7. Place the user’s finger on the fingerprint reader. Collect the same fingerprint continuously three times. The green indicator light flashes upon each collection. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-UWI22M1U.png) After enrollment, the Fingerprint status will change to **Uploaded**. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-NFU293F8.png) When the user puts the registered finger on the door phone’s fingerprint reader area, the door will open. > [!NOTE] > Note > > If opening the door fails, please check whether the user is in an access group that allows him/her to open the door during the scheduled time