---
title: "Package Detection"
slug: "package-detection-1"
updated: 2025-05-19T07:36:31Z
published: 2025-05-19T07:36:31Z
canonical: "knowledge.akuvox.com/package-detection-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Package Detection

The X910 door phone supports the package detection function, which allows users to be notified when their packages arrive and are taken away. It detects the package through the auxiliary camera at the bottom.

You can set up this feature on the device’s web interface or on the cloud when it is deployed on the SmartPlus Cloud.

## On the Web Interface

1. Use the device’s IP to log into its web interface. The initial username and password are admin.
2. Click **Surveillance > Package**.
3. Enable the function. To view the live stream, you need to enter the username and password set on the **Surveillance > RTSP** interface.
4. Select the desired action(s) that occur when package detection happens.

- [FTP](/v1/docs/configure-ftp-notification): Send a screenshot to the preconfigured FTP server.
- [Email](/v1/docs/configure-email-notification-for-gmail): Send a screenshot to the preconfigured Email address.
- SIP Call: Call the preset number upon the trigger.
- HTTP: When triggered, the HTTP message can be captured and displayed in the corresponding packets. To utilize this feature, enable the HTTP and enter the URL.
  - HTTP URL: The format is http://HTTP server’s IP/Message content.
- Execute Relay: Choose the relay to be opened.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-5OANNYAS.png)

1. Click Submit.

## On the SmartPlus Cloud

Property managers, community residents, and single-house project users can turn on/off the package detection feature.

### For Property Managers

1. Log in to the SmartPlus Cloud platform with a property manager account.
2. Click **Settings > Advanced Settings**.
3. Enable **Package Detection**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-4J6B4J5Z.png)

You can receive package detection notifications with the SmartPlus App when the door phone is used in public areas.

1. Tap **Me > Settings > Advanced Settings**.
2. Enable **Detection Alert**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-1745220925269.png)

### For End Users

You can enable the package detection function with the family master account.

1. Tap **Me > Settings > Advanced Settings**.
2. Enable **Package Detection**.
3. Enable **Detection Alert**. This decides whether to send notifications to you when package detection happens.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-1745220574039.png)