R29 Firmware

Updated
  • Updated on Mar 10, 2026
  • Published on Feb 9, 2023
Prev Next

R29 LTS Firmware (Click to download)
Version: 29.30.10.345

R29 Release Firmware (Click to download)
Version: 29.30.10.463

R29 Beta Firmware (Click to download)
Version: 29.30.10.614

Note
  • It is recommended to use Release and LTS version firmware.

Release Notes

Version:29.30.10.614 (Beta)

Release Date: March 9, 2026
Supported SmartPlus Version: V7.3

New Feature

  • Updated API.

Optimization

  • Improved the NFC using experience.

Version:29.30.10.611 (Beta)

Release Date: February 27, 2026
Supported SmartPlus Version: V7.3

New Features

  1. Support the following languages on both the device and web interface: English, Simplified Chinese, Traditional Chinese, Japanese, Korean, Turkish, Spanish, Danish, Ukrainian, Czech, French, German, Italian, and Dutch.
  2. Enabled Visitor Friendly Mode by default.

Version:29.30.10.609 (Beta)

Release Date: January 29, 2026
Supported SmartPlus Version: V7.3

New Features

  1. Updated contents of Privacy Policy.
  2. Support dialing by entering Building Number#Room Number on the keypad.

Version:29.30.10.607 (Beta)

Release Date: January 26, 2026
Supported SmartPlus Version: V7.3

Optimization

  1. Support adjusting the ringback tone volume.
  2. R29CT supports receiving the fingerprint data from the cloud. (Its hardware version should be 29.3.12 or higher).
  3. Support the OSDP V2.0.
  4. Support applying the door schedule to the security relay(SR01).

Version:29.30.10.602 (Beta)

Release Date: December 18, 2025
Supported SmartPlus Version: V7.3

Optimization

  • Improved the device security.

Version:29.30.10.507 (Beta)

Release Date: December 15, 2025
Supported SmartPlus Version: V7.3

New Features

  1. Optimized the on-premise relay schedule.
  2. Support SmartPlus V7.3 new features:
    1. Support door control and door status viewing by administrators via the web portal.
    2. Added First Credential In, Lockdown Bypass, and Hold Open options for Door Schedule.
    3. Support granting Lockdown Bypass permission to users.
    4. Support setting Holiday Exemption for Access Schedule.
    5. Added detailed door-open failure reasons in Door Logs and support quick card addition from failed records.
    6. Added Event Report feature on the Property Manager and Admin portal.

Version:29.30.10.504 (Beta)

Release Date: November 26, 2025
Supported SmartPlus Version: V7.2

Optimization

  • Improved the user experience.

Version:29.30.10.465 (Beta)

Release Date: March 5, 2026
Supported SmartPlus Version: V7.2

Optimization

  • Improved the user experience.

Version:29.30.10.464 (Beta)

Release Date: February 9, 2026
Supported SmartPlus Version: V7.2

Fixed Bug

  • Fixed a known issue.

Version:29.30.10.463 (Release)

Release Date: January 27, 2026
Supported SmartPlus Version: V7.2

Fixed Bug

  • Fixed a known issue.

Version:29.30.10.462 (Beta)

Release Date: January 15, 2026
Supported SmartPlus Version: V7.2

Fixed Bug

  • Fixed some known issues.

Version:29.30.10.460 (Release)

Release Date: January 4, 2026
Supported SmartPlus Version: V7.2

Optimization

  • Improved the user experience.

Version:29.30.10.457 (Beta)

Release Date: December 19, 2025
Supported SmartPlus Version: V7.2

Optimization

  • Improved the user experience.

Version:29.30.10.455 (Beta)

Release Date: November 25, 2025
Supported SmartPlus Version: V7.2

New Features

  1. Support entering ✳ when configuring dial plan, speed dial, SIP call number, web call, and contact number.
  2. Support using ✳ to call, such as 192✳168✳35✳123.

Version:29.30.10.452 (Beta)

Release Date: November 9, 2025
Supported SmartPlus Version: V7.2

New Features

  1. Support the network probe feature.
  2. Support the facility code setting.
  3. Added Warning for 12V Power Output feature.
  4. Unified the default card sequence rules for Wiegand input and output.

Optimization

  • Optimized the log display.

Version:29.30.10.449 (Beta)

Release Date: October 28, 2025
Supported SmartPlus Version: V7.2

New Feature

  • Adjust contact settings from the Directory Setting to the User interface.

Version:29.30.10.446 (Beta)

Release Date: October 15, 2025
Supported SmartPlus Version: V7.2

New Features

  1. Added Slide to Dial type for Speed Dial.
  2. Support Delivery Box Solution.

Version:29.30.10.443 (Beta)

Release Date: October 9, 2025
Supported SmartPlus Version: V7.2

Optimization

  • Improved the using experience under unstable network environment.

Version:29.30.10.440 (Beta)

Release Date: September 17, 2025
Supported SmartPlus Version: V7.2

New Features

  1. Support playing the door-closing tone and displaying the text prompt when a relay is set to Bistable mode.
  2. Support a new LCD language: Bosnian.
  3. Support adding up to 1,500 dial plan rules.

Version:29.30.10.437 (Beta)

Release Date: September 9, 2025
Supported SmartPlus Version: V7.2

New Features

  1. Added tamper alarm logs for device that be connected to community projects.
  2. Enhanced Log module on the cloud:
    1. Record all calls from cloud-connected devices (both SIP and IP calls).
    2. Merged group calls into a single record with APT number and answerer information.
    3. Display door phone call logs only in the call log page.
    4. Allowed the family master account to view all members' call/unlock logs.
    5. Allowed Installer/Property Manager to set log visibility scope for sub-accounts.
    6. Allowed Installer to configure whether door phone call logs contain screenshots.
    7. Allowed Installer to configure whether property managers can view door/call logs with screenshots in each project.

Version:29.30.10.434 (Beta)

Release Date: August 29, 2025
Supported SmartPlus Version: V7.1.4

New Feature

  • Support selecting the Open Door Tone Mode.

Version:29.30.10.432 (Beta)

Release Date: August 21, 2025
Supported SmartPlus Version: V7.1.4

New Features

  1. Support selecting a time zone by typing in its name.
  2. When the door phone is deployed on the SmartPlus Cloud or SDMC, its connected security relay supports emergency action and lockdown features.
  3. Support importing/exporting data files.
  4. Added the action URL triggered by the QR code scanning event.
  5. Support upgrading SR01 on the device’s web portal.

Optimization

  1. Improved the facial data export speed.
  2. Optimized the user experience.

Version:29.30.10.429 (Beta)

Release Date: August 4, 2025
Supported SmartPlus Version: V7.1.4

New Features

  1. Support PIN codes containing letters.
  2. Support the appearance function.
  3. Support displaying multiple speed dial tabs in the Villa/Office theme
  4. Support sending PIN values to the third-party access control server.

Version:29.30.10.425 (Beta)

Release Date: July 8, 2025
Supported SmartPlus Version: V7.1.4

New Features

  1. Support the integration with KONE lift control.
  2. Added a switch to turn on the integration with Control4.

Version:29.30.10.422 (Beta)

Release Date: July 21, 2025
Supported SmartPlus Version: V7.1.4

Optimization

  • Improved the using experience.

Version:29.30.10.420 (Beta)

Release Date: June 23, 2025
Supported SmartPlus Version: V7.1.4

New Features

  1. Support for Vietnamese language.
  2. Support screen wake-up by video and face detection.
  3. Support obtaining Event Log via API.
  4. Support entering letters on the dial keypad to make calls.

Version:29.30.10.417 (Beta)

Release Date: June 17, 2025
Supported SmartPlus Version: V7.1.1

New Features

  1. Added call tone and pop-up reminder when entering an invalid contact via alphabet keyboard theme.
  2. Added options to distinguish different Web Relays for Relay Key and Input settings.
  3. Support changing the connect type on the device’s web portal.
  4. Added a new LCD language: Arabic.
  5. Added a prompt over the limit of storing and exporting door logs when changing the resolution setting.

Version:29.30.10.414 (Beta)

Release Date:May 16, 2025
Supported SmartPlus Version: V7.1.1

New Features

  1. Optimized the Activation Required feature that keeps the door open for a scheduled time after the first time open.
  2. Added the password entry restriction when accessing the device settings: If users enter the wrong password three times, they need to wait for the restriction to be lifted before accessing the settings again.
  3. Improved facial recognition accuracy.

Version:29.30.10.412 (Beta)

Release Date:May 16, 2025
Supported SmartPlus Version: V7.1.1

New Features

  1. Added a Holiday Exemption option for users, which being allowed to unlock doors during holidays.
  2. Added Alphabet Indexer option for Directory Setting, which support searching contacts on the list.

Version:29.30.10.411 (Beta)

Release Date:May 14, 2025
Supported SmartPlus Version: V7.1.1

Fixed Bugs

  1. Fixed potential "Loop Detected" error during call forwarding.
  2. Fixed node error for buildings with more than 10 floors in SDMC mode.

Version:29.30.10.408 (Beta)

Release Date:May 9, 2025
Supported SmartPlus Version: V7.1.1

New Features

  1. Support setting the default page in the Building theme.
  2. Support checking captured images in call logs and door logs.
  3. Added the Ignore Facility Code option when configuring Wiegand input.
  4. Support hiding the device time.
  5. Added Backlight Compensation configuration to improve video quality.

Version:29.30.10.407 (Beta)

Release Date:May 6, 2025
Supported SmartPlus Version: V7.1.1

Fixed Bug

  • Fixed a known issue.

Version:29.30.10.404 (Beta)

Release Date: April 23, 2025
Supported SmartPlus Version: V7.1.1

New Features

  1. Support the lockdown function.
  2. Added Muster Reader feature.
  3. Support identifying license plates and UHF cards for smart parking.
  4. Support selecting the input(s) connected to exit buttons on the cloud.
  5. Support reporting logs of tamper alarm and break-in alarm to the cloud.
  6. Support reporting logs of door-opening by pressing an exit button to the cloud.
  7. Support reporting logs of door-opening failure by DTMF codes to the cloud.
  8. Added Door module to the device configuration page for office projects, which can configure relay, entry/exit reader, exit button, and door status.

Optimization

  • Optimized contact for new office cloud ACaaS.

Version:29.30.10.346 (Beta)

Release Date: November 13, 2025
Supported SmartPlus Version: V7.1.0

Optimization

  • Improved the user experience.

Version:29.30.10.345 (Release/LTS)

Release Date: October 27, 2025
Supported SmartPlus Version: V7.1.0

Optimization

  • Improved the user experience.

Version:29.30.10.344 (Release)

Release Date: August 25, 2025
Supported SmartPlus Version: V7.1.0

Optimization

  • Improved the user experience.

Version:29.30.10.343 (Beta)

Release Date: April 1, 2025
Supported SmartPlus Version: V7.0

New Features

  1. Adjusted R29C-L network priority:
    1. When both SIM card and Ethernet are available, prioritize Ethernet.
    2. Automatically switch to 4G when the wired network is disconnected.
    3. Automatically switch back to Ethernet when the wired network is restored.
  2. Support sending messages to the designated email address when users press the Reception tab to open doors.
  3. Support displaying all username on the public contact list.

Fixed Bug

  1. Fixed an issue where the ringback tone kept playing even after the call to the indoor monitor timed out without being answered.
  2. Fixed an issue where speed dial number was overwritten in Villa mode.

Version:29.30.10.339 (Beta)

Release Date: March 25, 2025
Supported SmartPlus Version: V7.0

New Features

  1. Updated HTTP API.
  2. Added HTTPS event type in event logs, such as sending HTTPS commands to the SmartPlus Cloud server.
  3. Support Video Storage feature.

Fixed Bug

  • Fixed a known issue.

Version:29.30.10.332 (Beta)

Release Date: March 3, 2025
Supported SmartPlus Version: V7.0

New Features

  1. Supported Alarm Input and Alarm Output features when the device is added to NVR via ONVIF.
  2. Support customizing keyboard interface text prompt.
  3. Support 2-way video for ONVIF.
  4. Changed image and voice message uploads to the cloud from FTP to HTTPS.
  5. Added 4H+4H（W34）and 4H+4H-R（W34）mode for IC Card Display Mode and Wiegand Display Mode.

Version:29.30.10.329 (Beta)

Release Date: January 24, 2025
Supported SmartPlus Version: V7.0

New Features

  1. Support for Italian.
  2. Support exporting device MIB file.
  3. Added Visitor Friendly Mode to cancel prompt of visitors access failed.

Version:29.30.10.327 (Beta)

Release Date: January 24, 2025
Supported SmartPlus Version: V7.0

New Features

  1. Integrated with Gallagher SIP Client.
  2. Support for Mifare Plus SL3.
  3. Support re-uploading Access Logs generated during device offline status, specifying Relay ID.
  4. Changed range of Mifare Card Encryption File ID to 0-31.
  5. Added License Plate for User.

Optimization

  • Optimized Event Log, including time change, operator of password modification, and All option for filter.

Version:29.30.10.324 (Beta)

Release Date: January 14, 2025
Supported SmartPlus Version: V7.0

New Features

  1. Prevent users from adding or modifying an 8-digit private or public key starting with "9."
  2. Standardized configuration items and paths on the web interface to align with other models.

Fixed Bug

  • Resolved compatibility issues with Door Log.
  • Standardized configuration items and paths on the web interface to align with other models.

Version:29.30.10.318 (Beta)

Release Date: December 5, 2024
Supported SmartPlus Version: V7.0

New Features

  1. Added a prompt for IP conflict.
  2. Unified the status bar icons for network disconnection and account unregistered status.
  3. Support converting QR Code and App-based door-opening data to Wiegand output.
  4. Added options for group call and calling individual users on the contact page when the device is used as a public device for a community project.
  5. Added a prompt for Bkey configuration module.
  6. Compatible with Avycon, supporting dual-stream video surveillance and motion detection functionality.
  7. Support 4 bit and 8 bit for Wiegand PIN output and input.
  8. Support for new office cloud version ACaaS:
    • Support reporting Alarm records to the cloud.
    • Support configuring Holidays both via the cloud and locally.
    • Added Anti-passback feature.
    • Support Emergency Unlock.
    • Added Event feature.
    • Optimized Office theme.
  9. Support OSDP output function.
  10. Added an option for Cloud Call Permission Control.

Optimization

  1. Improved security for device.
  2. Optimized facial access control.

Fixed Bug

  • Fixed the issue of high and low differences in the IR/RGB display.

Version: 29.30.10.247 (Release)

Release Date: May 30, 2025
Supported SmartPlus Version: V6.8

Fixed Bugs

  • Fixed some known issues.

Version: 29.30.10.244 (Beta)

Release Date: April 1, 2025
Supported SmartPlus Version: V6.8

Fixed Bugs

  • Fixed some known issues.

Version: 29.30.10.240 (Release)

Release Date: March 10, 2025
Supported SmartPlus Version: V6.8

Fixed Bugs

  • Fixed some known issues.

Version: 29.30.10.239 (Release/LTS)

Release Date: February 14, 2025
Supported SmartPlus Version: V6.8

Fixed Bugs

  1. Fixed an issue where the SDMC contacts page crashed.
  2. Fixed some known issues.

Version: 29.30.10.230 (Release)

Release Date: November 22, 2024
Supported SmartPlus Version: V6.8

Fixed Bugs

  1. Resolved an issue causing occasional disorganization in the contact list display on the device web interface.
  2. Resolved the issue where the SIP2 account was unable to make outgoing calls.
Akuvox is a global leading provider of Smart Intercom products and solutions. We are committed to unleashing the power of technologies to improve people's lives with better communication, greater security and more convenience.
Products
Support
Company
Follow Us
© Copyright 2012-2025 Akuvox (Xiamen) Networks Co., Ltd. All rights Reserved