--- title: "Configure Radar Sensor MR01/MR03 Alert Settings" slug: "radar-sensor-mr01-alert-settings" status: "update" updated: 2026-10-08T03:14:38Z published: 2026-10-08T03:14:38Z canonical: "knowledge.akuvox.com/radar-sensor-mr01-alert-settings" --- > ## Documentation Index > Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt > Use this file to discover all available pages before exploring further. # Configure Radar Sensor MR01/MR03 Alert Settings When the Akuvox radar sensor MR01 or MR03 is installed in your house, you can receive alerts when a fall or bed-exit event is detected. This is especially useful for households with elderly or mobility-impaired residents living alone, where a quick response to an incident can be critical. > [!NOTE] > Compatible Minimum SmartPlus App Version > > - 7.41.0003(Android)/7.41.3(iOS) Supporting MR01 > - 7.51.0002(Android)/7.51.2(iOS) Supporting MR03 ## Overview With the app, you can: - Receive the alert notification and resolve it. - Configure **Sensor Detection Call Alert** to automatically call emergency contacts when an alarm is triggered. - Configure **Care Alarm Emergency Access** to send a temporary access key to healthcare personnel when an alarm is triggered. > [!NOTE] > Note > > The **Sensor Detection Call Alert** feature is a premium feature. Make sure it is activated by your administrator before using it. ## Alert Notifications The SmartPlus App displays a warning pop-up when an alarm event such as a fall or bed-exit event is detected. Tap **Resolve** to resolve the alarm. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/6ae82e1687748c6375f2332737b94e7c_compress.jpg) To review past alerts, tap **Me > Arming Alarm Logs > Intercom Alarms**. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-4YK2G28Z.png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/c842c03ae7f7e08f6d22c544e4f4692a_compress.jpg) ## Emergency Call on Alert Use this when family members or caregivers need to be reached by phone immediately after an incident, particularly if they do not regularly check the app. > [!NOTE] > Note > > This is an advanced feature that requires an activation fee. Ensure that your administrator has activated it before use. 1. Tap **Discover > Sensor Detection Call Alert.** ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-DAEGZG2F.png) 1. Enable the feature. 2. Select the **Alert Mode**. MR01 ONLY supports **Receive Voice Prompt** alert mode. For details about configuring the alert mode and recipients, see [Configure Alert Mode](/v1/docs/radar-sensor-mr01-alert-settings#configure-alert-mode1). 3. Enable the desired **Alarm Type**. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/40663fc7e78d59194d2dfc998f052e44_compress.jpg) 1. Configure the recipients according to the selected **Alert Mode**. 2. Save the settings. ### Configure Alert Mode - MR03 supports both **Receive Voice Prompt** and **Two-way Call with Sensor** alert modes. - MR01 only supports **Receive Voice Prompt** alert mode. #### Receive Voice Prompt Select **Receive Voice Prompt** when recipients only need to receive alarm notifications. When an alarm is triggered, the cloud sends an **SMS notification and makes a voice call** to the configured phone numbers simultaneously. - Up to **3 phone numbers** can be configured. - The voice call provides alarm information such as the **alarm type** and **master account name**. - If the call is not answered, the system repeats the call for up to **3 rounds**. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-PDDGQ1XN.png) #### Two-way Call with Sensor Select **Two-way Call with Sensor** when recipients need to communicate with the person near the MR03 after an alarm is triggered. When an alarm is triggered, the cloud initiates a **two-way call between the MR03 and the configured recipients**. The recipient can talk with the person near the MR03 and respond to the situation remotely. Up to **5 call recipients** can be configured. The following recipient types are supported: - **SmartPlus App Account**: Select a SmartPlus App account in the family. - **Indoor Monitor**: Select an indoor monitor associated with the project. - **Landline Number**: Select a landline phone number. - **Custom**: Manually enter a mobile phone number and specify the **Area Code**. If multiple recipients are configured, the system calls them simultaneously. Once one recipient answers the call, the calls to the other recipients stop. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-07I82VH9.png) ## Temporary Access on Alert Use this when healthcare or care home staff need to enter the building quickly in an emergency, without requiring a resident or property manager to grant access manually. When enabled, a temporary access key is automatically sent to designated service personnel when an alarm is triggered, allowing them to enter the building without a permanent access credential. > [!NOTE] > Note > > Your property manager can set up this feature for you. The confirmation notice will be sent to your app right after they enable, disable, or modify the feature. 1. Tap **Me > Settings > Advanced Settings**. 2. Tap **Care Alarm Emergency Access**. 3. Enable the feature. 4. Select the **Alarm Type**. The available alarm types depend on the sensor model: | Model | Available Alarm Types | | --- | --- | | MR01 | Fall Alarm, Bed-exit Alarm. | | MR03 | Fall Alarm/Floor Sitting Alarm, Bed-exit Alarm, Weak Vital Signs Alarm, Loitering Alarm. | 1. Under **Service Personnel**, enter the personnel's name. 2. Select **Email** or **Phone** as the delivery method for the temporary access key. 3. Enter the personnel’s email address or phone number. You can add up to 5 personnel. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-ODV5NHL4.png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-Y696WD1E.png) 1. Set the **Temporary Key Validity Duration**. 2. Set the number of times the key can be used (**Valid Times**). ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-QJBRRLA4.png) 1. Save the settings. When the alarm is triggered, the temporary access key link will be sent to the configured email addresses and/or phone numbers via SMS. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-TDGWO87N.png)