---
title: "Fall & Bed-Exit Alert Settings(Radar Sensor MR01)"
slug: "radar-sensor-mr01-alert-settings"
status: "update"
updated: 2026-08-04T03:23:36Z
published: 2026-08-04T03:23:36Z
canonical: "knowledge.akuvox.com/radar-sensor-mr01-alert-settings"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Fall & Bed-Exit Alert Settings(Radar Sensor MR01)

When the Akuvox radar sensor MR01 is installed in your house, you can receive alerts when a fall or bed-exit event is detected.

This is especially useful for households with elderly or mobility-impaired residents living alone, where a quick response to an incident can be critical.

> [!NOTE]
> Compatible Minimum SmartPlus App Version
> 
> 7.41.0003(Android)/7.41.3(iOS)

## Overview

With the app, you can:

- Receive the alert notification and resolve it.
- Configure **Sensor Detection Call Alert** to automatically call emergency contacts when an alarm is triggered.
- Configure **Care Alarm Emergency Access** to send a temporary access key to healthcare personnel when an alarm is triggered.

> [!NOTE]
> Note
> 
> The **Sensor Detection Call Alert** feature is a premium feature. Make sure it is activated by your administrator before using it.

## Alert Notifications

The SmartPlus App displays a warning pop-up when a fall or bed-exit event is detected.

Tap **Resolve** to resolve the alarm.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/6ae82e1687748c6375f2332737b94e7c_compress.jpg)

To review past alerts, tap **Me > Alarm Records**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/f852d612269ed6a114abc758b704108f_compress(2).jpg) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/30bcc91015777914d4bccc3165fa7fac_compress.jpg)

## Emergency Call on Alert

Use this when family members or caregivers need to be reached by phone immediately after an incident, particularly if they do not regularly check the app.

When enabled, the app automatically calls your designated emergency contacts when an alarm is triggered.

- At the same time, SMS notifications will be sent to these numbers.
- The call alert provides details, including the alarm type, building name, apartment number, and community name.
- If no one answers, the call will be repeated for 3 rounds.

> [!NOTE]
> Note
> 
> This is an advanced feature that requires an activation fee. Ensure that your administrator has activated it before use.

1. Tap **Me > Settings > Advanced Settings**. For the latest app version, the feature is now available under the **Discover** page, which has been moved from the **Me** page to the bottom navigation bar.
2. Tap **Sensor Detection Call Alert**.
3. Enable the feature.
4. Enter up to 3 **Alert Phone Numbers**.
5. Select the correct **Country/Region**.
6. Select the **Alarm Type**. Select one or both options to determine which events trigger this feature:

- **Fall Alarm**
- **Bed-exit Alarm**

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-W0FJRKJF.png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-UY7MGDNJ.png)

1. Save the settings.

When the alarm is triggered, the configured numbers will receive the call.

## Temporary Access on Alert

Use this when healthcare or care home staff need to enter the building quickly in an emergency, without requiring a resident or property manager to grant access manually.

When enabled, a temporary access key is automatically sent to designated service personnel when an alarm is triggered, allowing them to enter the building without a permanent access credential.

> [!NOTE]
> Note
> 
> Your property manager can set up this feature for you. The confirmation notice will be sent to your app right after they enable, disable, or modify the feature.

1. Tap **Me > Settings > Advanced Settings**.
2. Tap **Care Alarm Emergency Access**.
3. Enable the feature.
4. Select the **Alarm Type**. Select one or both options to determine which events trigger this feature:

- **Fall Alarm**
- **Bed-exit Alarm**

1. Under **Service Personnel**, enter the personnel's name.
2. Select **Email** or **Phone** as the delivery method for the temporary access key.
3. Enter the personnel’s email address or phone number.

You can add up to 5 personnel.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-ODV5NHL4.png) ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/cf37491c33d449bb0bee5cfac0c9294a_compress.jpg)

1. Set the **Temporary Key Validity Duration**.
2. Set the number of times the key can be used (**Valid Times**).

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/14433aefcfb16a4b91db41049184632d_compress.jpg)

1. Save the settings.

When the alarm is triggered, the temporary access key link will be sent to the configured email addresses and/or phone numbers via SMS.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-TDGWO87N.png)