Reset Password

Users may forget passwords for logging into device web interface. Follow the steps to reset the web password when the device is connected to Akuvox Cloud.

Step 1

Log into the Akuvox Cloud platform with an installer account.

Step 2

To go to the device Info page, follow the steps.

On the Single-tenant Manager view

1. Click User on the left column.

2. Click the Device icon of the desired user.

3. Click the Info icon of the desired device.

On the Project Manager view

1. Select Community or Office on the left upper corner.

2. Click the Info icon of the desired community or office.

3. Click Intercom Devices and then the Info icon of the desired device.

Step 3

1. On the device Info page, click the Settings button.

2. On the Settings page,

• Fill in the autop command: Config.Settings.WEB_LOGIN.Password=admin
• Click One-Time AutoP.
• Click Submit to apply changes.