---
title: "Reset the SmartPlus Platform Login Password via Email Address"
slug: "reset-the-smartplus-platform-login-password-via-email-address-1"
updated: 2025-11-28T10:05:23Z
published: 2025-11-28T10:05:23Z
canonical: "knowledge.akuvox.com/reset-the-smartplus-platform-login-password-via-email-address-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reset the SmartPlus Platform Login Password via Email Address

You can set an email address to reset the SmartPlus platform login password.

1. Enter the email address when you log into the SmartPlus Cloud for the first time.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-VEVSR47X.png)

You can change the Email address on the **Setting > Notification** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-VXY3VL48.png)

1. Click **Forget Password** on the login interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-BZAC0BKC.png)

1. Enter your account name and click **Next**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-BNLZFBGG.png)

1. Enter the email address and click **Submit**. An email will be sent to the email address.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-1735023891619.png)

1. Click the link in the email.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-83ILBV6Y.png)

1. Enter and confirm your new password.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-38OZ3866.png)

1. Click Submit.