S562 Firmware

Updated
  • Updated on Mar 10, 2026
  • Published on May 23, 2024
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S562 Release Firmware (Click to download)
Version: 562.30.14.408

S562 Beta Firmware (Click to download)
Version: 562.30.15.907

Note
  • It is recommended to use Release and LTS version firmware.

Release Notes

Version: 562.30.15.907 (Beta)

Release Date: March 5, 2026
Supported SmartPlus Version: V7.3.5

New Feature

  • Support the following languages on both the device and web interface: English, Simplified Chinese, Traditional Chinese, Japanese, Korean, Russian, Turkish, Vietnamese, Spanish, Polish, French, Bosnian, Swedish, Portuguese, German, Italian, Arabic, and Dutch.
  • Support the following languages on the device interface: Ukrainian, Czech, Norwegian, Slovenian, and Lithuanian.

Version: 562.30.15.708 (Beta)

Release Date: January 30, 2026
Supported SmartPlus Version: V7.3.3

New Features

  1. Support hiding settings.
  2. Support resetting the device after the upgrade when it is connected to the SmartPlus Cloud.
  3. Supporting the display of the live stream of a third-party camera linked to an access control terminal.
  4. Synchronized the default DTMF value to match the door phone.
  5. Support resetting device after upgrading via cloud.

Optimization

  • Optimized button display.

Version: 562.30.15.609 (Beta)

Release Date: January 19, 2026
Supported SmartPlus Version: V7.3.2

Fixed Bug

  • Fixed an issue where devices might remain in DND and miss incoming calls after a cross-day DND schedule ended.

Version: 562.30.15.608 (Beta)

Release Date: January 4, 2026
Supported SmartPlus Version: V7.3.2

Optimization

  1. Optimized some text prompts.
  2. Improved Japanese and Russian language translation.
  3. Improved UI for some interfaces.
  4. Optimized pop-up for Ajax integration.

Version: 562.30.15.506 (Beta)

Release Date: December 15, 2025
Supported SmartPlus Version: V7.2

New Features

  1. Modified All Calls label to All Call.
  2. Displayed the limitations of the ringtone file.
  3. Support lift control linkage with Door Phone.
  4. Added zone status indicators to both the top status bar and the Arming Mode page.
  5. Support synchronization of arming/disarming status among other devices of different models within the same room.
  6. Support switching between the main and auxiliary cameras for X910 monitor.
  7. Added a screensaver slideshow that starts after 6 hours of monitoring, using images from the screensaver list.

Optimization

  1. Optimized Dutch translations.
  2. Unified the button click effects.
  3. Changed unlock button display name on Talking, Call Preview, and Monitor page to "Unlock".
  4. Optimized the prompt of IP conflict.

Fixed Bug

  • Fixed an issue where some pages did not apply the custom background image.
  • Fixed an issue where the PC Manager displayed the AutoP configuration status incorrectly.

Version: 562.30.15.402 (Beta)

Release Date: November 20, 2025
Supported SmartPlus Version: V7.3.0

Optimization

  • Optimized App-based Offline Intercom solution to allow user credentials to be updated from the cloud to offline door phones.

Version: 562.30.15.306 (Beta)

Release Date: November 11, 2025
Supported SmartPlus Version: V7.2.2

Optimization

  • Updated the Ajax feature labels on the device, and aligned the button display with the Ajax App. When pressed, the button sends the “Open” command and follows the Pulse Duration setting from the Ajax App to auto-close.

Version: 562.30.15.304 (Beta)

Release Date: October 17, 2025
Supported SmartPlus Version: V7.2.0

Optimization

  • Optimized integration with the AJAX system via API.

Version: 562.30.15.217 (Beta)

Release Date: October 9, 2025
Supported SmartPlus Version: V7.2.0

New Features

  1. Support changing the LCD language on the device’s web interface.
  2. Support setting up the remote debug server.
  3. Support hiding the unlock button when viewing the live stream from a third-party camera.
  4. Support displaying the live stream of another door phone after a call ends between the indoor monitor and a door phone.
  5. Support mandatory password change when end users access specific settings.

Optimization

  1. Optimized display to hide the unlock button during calls with R49.
  2. Unified UI of edit icon.
  3. Improved some text prompts.
  4. Optimized the using experience with RS485 Switch Actuator (RSAC-C1-R8).
  5. Optimized Japanese and Vietnamese translation.

Version: 562.30.15.109 (Beta)

Release Date: September 5, 2025
Supported SmartPlus Version: V7.2.0

New Features

  1. Support disabling Bell Input.
  2. Cancelled capture for calls between Akuvox devices.

Optimization

  1. Optimized text prompt and UI of device screen and web interface.
  2. Improved user experience of Ajax integration.

Fixed Bug

  • Fixed a known issue.

Version: 562.30.15.24 (Beta)

Release Date: August 13, 2025
Supported SmartPlus Version: V7.1.5

New Features

  1. Improved Self-Organizing Network Solution:
    1. Added Device Name and Connect Mode to the Quick Start page.
    2. Support adding multiple door phones to the device's initial setup screen.
    3. Support editing Device Number of door phones on the Edit Device page of initial setup and Advanced settings.
    4. Added QR code to the Advanced Settings and Initial Setup page for adding the device to the cloud via AK-Partner App scan.
    5. Added the Discovery Private Door Phone option, which is disabled by default.

Version: 562.30.14.800 (Beta)

Release Date: July 31, 2025
Supported SmartPlus Version: V7.1.5

New Features

  1. Support SNMP.
  2. Set default unlock button status on Talking Page/ Call Preview/ Monitor:
    1. Unlock 1: Enabled
    2. Unlock 2 & 3: Disabled

Optimization

  1. Improved icons of external relay interface.
  2. Improved using experience of Auto Loop Play on the monitor page.

Version: 562.30.14.706 (Beta)

Release Date: July 31, 2025
Supported SmartPlus Version: V7.1.5

New Feature

  • Integrated with Ajax security system via API.

Version: 562.30.14.616 (Beta)

Release Date: September 5, 2025
Supported SmartPlus Version: V7.2.0

New Features

  1. Optimized Call Log.
  2. Support displaying the door-opening source on the SmartPlus App when users open doors on the device.
  3. Added “Synchronize Arming & Alarm” option to synchronize arming and alarm status between Door Phone and Indoor Monitor.

Version: 562.30.14.610 (Beta)

Release Date: July 4, 2025
Supported SmartPlus Version: V7.1.4

Optimization

  • Improved relay interaction for curtain type to enhance safety.

Version: 562.30.14.609 (Beta)

Release Date: June 27, 2025
Supported SmartPlus Version: V7.1.4

New Feature

  • Optimized the configuration of the akubela RCU connected to the indoor monitor on the SmartPlus Cloud.

Version: 562.30.14.606 (Beta)

Release Date: June 24, 2025
Supported SmartPlus Version: V7.1

New Features

  1. Support importing and exporting translate text files on the web interface.
  2. Moved Wi-Fi setting to the Basic Setting page.
  3. Added 24/7 Monitor Mode to keep the monitor page always on.

Fixed Bug

  • Fixed the issue where the HTTP relay password would be lost after import.

Version: 562.30.14.508 (Beta)

Release Date: May 30, 2025
Supported SmartPlus Version: V7.1

New Features

  1. Support a new web language: Korean.
  2. Supported keeping the monitoring page always on and automatically playing monitoring streams in rotation.
  3. Support being added to Belong to list on the cloud.
  4. Added a confirmation pop-up for DND enabling.

Optimization

  • Optimized Call Waiting interface.

Fixed Bugs

  • Fixed an issue where a screenshot failure popup might appear during device-to-device communication.

Version: 562.30.14.408 (Release)

Release Date: May 21, 2025
Supported SmartPlus Version: V7.1

New Feature

  • Optimized integration with akubela RCU.

Version: 562.30.14.405 (Beta)

Release Date: May 16, 2025
Supported SmartPlus Version: V7.1

Fixed Bugs

  1. Fixed an issue where, after configuring call forward feature, an "unlock failed" error would incorrectly appear on the device when unlocking on the App preview interface.
  2. Fixed an issue where, after configuring call forward feature, if the door phone is offline, unlocking it on the App would fail and incorrectly trigger an alarm on the indoor monitor.

Version: 562.30.14.403 (Beta)

Release Date: April 18, 2025
Supported SmartPlus Version: V7.1

Fixed Bug

  • Fixed a known issue.

Version: 562.30.14.402 (Beta)

Release Date: April 14, 2025
Supported SmartPlus Version: V7.1

New Features

  1. Support enabling three multicast groups at the same time and displaying multicast icons on the home screen.
  2. Support remotely opening the indoor monitor’s relay without authentication when its username and password are not set.
  3. Added a prompt when a new call comes in while the indoor monitor is already in a call.
  4. Support the call forwarding function when the indoor monitor is in DND mode.
  5. Restored the previous page after screen turns off and back on.
  6. Modified prompt for network setting saved.
  7. Adjust doorbell settings from Advanced Settings to Settings on the device screen.

Optimization

  • Improved Czech entries.

Version: 562.30.14.302 (Beta)

Release Date: April 1, 2025
Supported SmartPlus Version: V7.1

Fixed Bug

  • Fixed an issue where the screen turned white.

Version: 562.30.14.301 (Beta)

Release Date: March 21, 2025
Supported SmartPlus Version: V7.1

New Features

  1. Support configuring external relay RSAC-C1-R8, allowing control via the device after configuration.
  2. Updated time zone file.

Fixed Bug

  • Fixed an issue where modifying buttons on the More Page affected the display of entries on the home page.

Version: 562.30.14.204 (Beta)

Release Date: February 21, 2025
Supported SmartPlus Version: V7.0

New Features

  1. Integrated with akubela RSAC-C1-R8.
  2. Support receiving messages which up to 4K bytes from cloud.
  3. Support disabling Management Center icon.
  4. Support receiving notifications from SmartPlus cloud when triggering emergency unlock.

Optimization

  • Improved the speed of cloud connecting.

Version: 562.30.14.108 (Beta)

Release Date: January 14, 2025
Supported SmartPlus Version: V7.0

Fixed Bug

  • Resolved an issue where multiple AutoP commands sent simultaneously would fail.

Version: 562.30.14.103 (Beta)

Release Date: January 7, 2025
Supported SmartPlus Version: V7.0

New Features

  1. Cancelled the HTTP switch and port configuration options on the web interface.
  2. Support configuring connect mode on the web interface.
  3. Support triggering HHTP Relay 1 to 4 separately in talking, monitor, and call preview page.

Optimization

  • Improved video quality of call preview when device network is poor.

Version: 562.30.14.48 (Beta)

Release Date: November 28, 2024
Supported SmartPlus Version: V6.8

New Features

  1. Support for Spanish keyboard layout.
  2. Modified Temperature Unit for Spanish language.
  3. Set the door phone RTSP default username and password, which are both admin.
  4. Added an icon for connected Wi-Fi.
  5. Added secondary confirmation pop-up for adding contacts to the blocklist.
  6. Support unlocking different relays of a door on the monitor page.

Version: 562.30.14.41 (Beta)

Release Date: November 8, 2024
Supported SmartPlus Version: V6.8

New Feature

  • Support Spanish language.

Fixed Bug

  • Resolved an issue where configuring a static IP on the web interface always displayed an IP conflict error.

Version: 562.30.14.37 (Beta)

Release Date: September 29, 2024
Supported SmartPlus Version: V6.8

New Features

  1. Updated the IP address text to indicate whether the network connection is wired or wireless.
  2. Added a clock screensaver feature.
  3. Support third-party cameras.
  4. Support SANWO RS485 expansion relay with power-off system functionality to retain configurations after power restoration.
  5. Support unlocking on the call preview and monitor page without configuration if the device is added to cloud.
  6. Added Forget Wi-Fi option.

Version: 562.30.11.197 (Beta)

Release Date: August 22, 2024
Supported SmartPlus Version: V6.7

Optimization

  • Optimized French texts.

Version: 562.30.14.14 (Beta)

Release Date: July 31, 2024
Supported SmartPlus Version: V6.8

New Features

1.Added Notification Sound option to configure SMS prompt tones.
2.Support receiving weather forecasts from SmartPlus cloud.
3.Improved translation entries for multiple languages.
4.Optimized the Wi-Fi settings interface.
5.For community offline call transfer, if the indoor monitor detects a duplicate Wi-Fi subnet and static IP subnet, a pop-up will prompt to modify the Wi-Fi subnet.
6.Added a pop-up alert for IP address duplication.

Version: 562.30.12.21 (Beta)

Release Date: July 18, 2024
Supported SmartPlus Version: V6.7

Optimization

  1. Optimized Spanish texts.

Version: 562.30.14.2 (Beta)

Release Date: June 5, 2024
Supported SmartPlus Version: V6.7

New Feature

  • Aligned web font with users' browser settings.

Version: 562.30.14.1 (Release)

Release Date: May 30, 2024
Supported SmartPlus Version: V6.7

New Features

1.Added "skip all autop" command to preserve Autop configurations when the end user applies new initialization settings.
2.Support using HTTPS protocol to visit webpage.
4.Support reserving IP, gateway, mask information when device switch to Static IP from DHCP mode.

Version 562.30.10.160 (Beta)

Release Date: May 20, 2024
Supported SmartPlus Version: V6.7

New Features

1.Support Call Transfer Solution, please refer to here for more details.

Version: 562.30.10.157 (Beta)

Release Date: May 8, 2024
Supported SmartPlus Version: V6.7

New Features

  1. Support clearing configuration after reset.
  2. Support Arabic, Czech and Slovak language.
  3. Support uploading disarm event to SDMC.
  4. Changed navigation from the homepage to the More page to a click-based operation.
  5. Support Turkish language for device.
  6. Support hiding Alarm Status icon on the homepage.
  7. Changed navigation from the More to the Call List page to a click-based operation.
  8. Support Community Call feature.
  9. Updated daylight saving time.
  10. Added a switch to configure Open Relay via HTTP.

Optimization

  1. Optimized Polish language.
  2. Optimized Ukrainian language.
  3. Adapted the device web interface to different resolutions of the user's PC.

Version: 562.30.12.15 (Beta)

Release Date: April 30, 2024
Supported SmartPlus Version: V6.7.1
Changelog
1.A password change is required upon the first login to the web interface, along with the addition of a new security question feature.

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