S562 Firmware (Vertical Version)

S562 Release Firmware [Vertical Version] (Click to download)

Version: 562.28.14.28

S562 Beta Firmware [Vertical Version] (Click to download)

Version: 562.28.14.113

Note

• It is recommended to use Release and LTS version firmware.

Release Notes

Version: 562.28.14.113 (Beta)

Release Date: January 28, 2026

Supported SmartPlus Version: V7.3.3

New Features

1. Support Call Transfer Solution.

2. Support resetting device after upgrading via cloud.

3. Modified browser tab text of web portal.

4. Added an option to control third-party camera dispaly on the cloud.

5. Added a pop-up to promopt the 2K resolution is not supported.

6. Synchronized the default DTMF value to match the door phone.

7. Added 24/7 Monitor Mode.

Version: 562.28.14.28 (Release)

Release Date: November 25, 2025

Supported SmartPlus Version: V7.2.2

New Features

1. Support importing and exporting translated text files on the web interface.

2. Support the clock-type screensaver.

3. Modified All Calls label to All Call.

4. Added “Synchronize Arming & Alarm” option to synchronize arming and alarm status between Door Phone and Indoor Monitor.

5. Added zone status indicators to both the top status bar and the Arming Mode page.

6. Support synchronization of arming/disarming status among other devices of different models within the same room.

7. Displayed the limitations of the ringtone file.

8. Support displaying the door-opening source on the SmartPlus App when users open doors on the device.

9. Optimized Call Log.

10. Support SSRC negotiation for calls.

11. Support hiding the unlock button when viewing the live stream from a third-party camera.

12. Enabled the App and device to receive emergency notifications and sound an alarm when the one-touch door opening is triggered.

13. Support disabling the Management Center icon.

Optimization

1. Optimized text prompt and UI of the device screen and web interface.

2. Optimized the using experience with RS485 Switch Actuator (RSAC-C1-R8).

3. Optimized Dutch translation.

Fixed Bugs

• Fixed an issue where the custom background image on some pages did not take effect.

• Fixed an issue where the PC Manager displayed the AutoP configuration status incorrectly.

Version: 562.28.14.18 (Release)

Release Date: August 26, 2025

Supported SmartPlus Version: V7.0

New Features

1. Support disabling Bell Input.

2. Cancelled capture for calls between Akuvox devices.

Version: 562.28.14.12 (Beta)

Release Date: August 8, 2025

Supported SmartPlus Version: V7.0

Fixed Bugs

• Fixed some known issues.