S563 Firmware

  • Updated on Feb 11, 2026
  • Published on Oct 13, 2023
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S563 Release Firmware (Click to download)
Version: 563.30.14.503

S563 Beta Firmware (Click to download)
Version: 563.30.14.605

Note
  • It is recommended to use Release and LTS version firmware.

Release Notes

Version: 563.30.14.605 (Beta)

Release Date: January 30, 2026
Supported SmartPlus Version: V7.2

New Features

  1. Support sliding the monitoring page.
  2. Added Echo Cancellation (AEC) option.

Optimization

  1. Optimized entry of call features.
  2. Modified browser tab text of web portal.
  3. Restricted web browser access by disabling long-press on the contact IP address.
  4. Improved the integration with the third-party App.
  5. Standardized the Host Name for devices.

Version: 563.30.14.503 (Release)

Release Date: December 31, 2025
Supported SmartPlus Version: V7.2

New Features

  1. Added App Disable Control feature for the device.
  2. Added an option to disable the camera during video calls.

Optimization

  • Optimized the text prompt for cloud adding via the AK-Partner App.

Version: 563.30.14.306 (Beta)

Release Date: November 18, 2025
Supported SmartPlus Version: V7.2

New Features

  1. Support disabling the bell input.
  2. Support mandatory password change.
  3. Optimized the integration with akubela RCU.
  4. Support displaying more than 4 live streams of third-party cameras.
  5. Restricted web browser access by disabling long-press on the contact IP address.
  6. Cancelled capture for calls between Akuvox devices.
  7. Support Bosnian language for device side.
  8. Support Vertical Mode.
  9. Changed the External Relay module display layout from 2×2 to 3x3.
  10. Synchronized the unlock tab label on the Monitor, Call, and Call Preview pages to “Unlock.”

Optimization

  • Synchronized the Device Info and Quick Start page.

Version: 563.30.14.206 (Beta)

Release Date: September 29, 2025
Supported SmartPlus Version: V7.2

New Features

  • Removed H.265.

Optimization

  • Optimized Quick Start page.

Fixed Bug

  • Fixed an issue where the custom background image on the Application page did not take effect.

Version: 563.30.14.105 (Beta)

Release Date: November 6, 2025
Supported SmartPlus Version: V7.2

Optimization

  • Improved the user experience.

Version: 563.30.14.103 (Beta)

Release Date: September 3, 2025
Supported SmartPlus Version: V7.2

New Feature

  • Improved the Vietnamese translation.

Version: 563.30.14.102 (Beta)

Release Date: September 3, 2025
Supported SmartPlus Version: V7.2

New Features

  1. Optimized Call Log.
  2. Support displaying the door-opening source on the SmartPlus App when users open doors on the device.
  3. Added integration with akubela SL21.

Version: 563.30.13.901 (Beta)

Release Date: July 14, 2025
Supported SmartPlus Version: V7.1

New Features

  1. Support keeping the monitoring screen on.
  2. Support switching the live streams between the main and auxiliary cameras during a call with the door phone X910.
  3. Added Delete icon on the device monitor setting page.

Version: 563.30.13.802 (Beta)

Release Date: June 16, 2025
Supported SmartPlus Version: V7.1.1

New Features

  1. Support for Korean language.
  2. Added Concierge Type for home page display to support make group call via a button.

Version: 563.30.13.605 (Beta)

Release Date: May 16, 2025
Supported SmartPlus Version: V7.1.1

Fixed Bugs

  • Fixed some known issues.

Version: 563.30.13.603 (Beta)

Release Date: April 22, 2025
Supported SmartPlus Version: V7.1.1

New Features

  1. Use 80 and 443 ports by default to access intercom devices remotely.
  2. Support adding hidden Wi-Fi manually.
  3. Support remotely opening the indoor monitor’s relay without authentication when its username and password are not set.

Version: 563.30.1355.509 (Beta)

Release Date: August 6, 2025
Supported SmartPlus Version: V7.0

New Features

  1. Support Installer KIT solution and Self-organizing Network Solution.
  2. Support configuring IP address.

Version: 563.30.13.507 (Beta)

Release Date: April 23, 2025
Supported SmartPlus Version: V7.0

New Feature

  • Compatible with S563-S.
Note
  • This version and all subsequent versions are compatible with S563-S.

Version: 563.30.13.505 (Beta)

Release Date: April 3, 2025
Supported SmartPlus Version: V7.0

New Feature

  • Added API for SIP and Auto Answer features.

Version: 563.30.13.504 (Beta)

Release Date: March 31, 2025
Supported SmartPlus Version: V7.0

New Features

  1. Support uploading the alarm ringtones.
  2. Support displaying entry of third-party camera.
  3. Optimized text of Network Detection interface.
  4. Updated time zone file.
  5. Support connecting to and controlling akubela RSAC-C1-R8 both on the device and the SmartPlus Cloud.
  6. Added the port option for remotely accessing other intercom devices’ web settings.
  7. Support Hebrew language for device.
  8. Support viewing the third-party camera’s stream when it is linked to an access control terminal.
  9. Support calling the door phone during monitoring.

Version: 563.30.13.404 (Beta)

Release Date: February 25, 2025
Supported SmartPlus Version: V7.0

New Features

  1. Support configuring connect mode on the web interface.
  2. Ensured the web page displays correct wired network information for Network Information and LAN Port.
  3. Enabled the App and device to receive emergency notifications and sound an alarm when the one-touch door opening is triggered.
  4. Support SSRC negotiation.
  5. Support Monostable and Bistable mode for relay.
  6. Disabled to disarm device on the web interface when device arming mode is triggered.
  7. Support Call Transfer Solution.
  8. Added App Lock feature, requiring a password to open the App.
  9. Added Network Detection feature.
  10. Support hiding some settings on the device, which can be configured via AutoP.
  11. Support saving and checking videos for door unlocks, calls, monitors, and motion detections.
  12. Changed video recording to start from call preview until the end.
  13. Support disabling Management Center icon.

Optimization

  1. Improved using experience.
  2. Improved the speed of cloud connecting.

Version: 563.30.13.202

Release Date: December 18, 2024
Supported SmartPlus Version: V7.0

New Features

  1. Set the first unlock icon on the Talking Page to be enabled by default, while the second and third icons are disabled.
  2. Added two unlock icons on the Call Preview page, both disabled by default.
  3. Added Security Check for security question modification.
  4. Support HTTPS command for door opening.
  5. Set the unlock icon on the Talking, Call Preview, and Monitor pages to Auto by default. For local devices, this corresponds to the first relay, while for on-cloud devices, it follows the cloud-configured settings.
  6. Added Preferred Network feature, which allow selecting the priority network when both wired and wireless connections are active.
  7. Support receiving voice messages from cloud.
  8. Added Hold Delay feature for external RS485 relay, ensuring the door relay automatically resumes after the set delay time.
  9. Added mutual exclusion for the three RS485 relay states when connected to rolling doors or curtains, ensuring only one relay can be active at a time.
  10. Added a permission group feature, allowing Door Phones can be unlocked only during valid time periods.
  11. Added Remote Control feature.

Version: 563.30.13.101 (Beta)

Release Date: November 29, 2024
Supported SmartPlus Version: V7.0

Optimization

  • Fixed some integration issues with Control4.

Version: 563.30.12.902

Release Date: October 25, 2024
Supported SmartPlus Version: V7.0

New Features

  1. Support adding a Concierge shortcut to the homepage.
  2. Added "skip all autop" command to preserve Autop configurations when the end user applies new initialization settings.
  3. Support automatic retrieval of logs and packet capture.
  4. Support configuring device web access to be HTTPS-only.
  5. Support unlocking different relays of a door on the monitor page.
  6. Support automatic change of softkey types for talking, call preview, and the monitor page to "Config On Cloud" when the device is added to the cloud.
  7. Support adding an unlock key to the home page and more page.
  8. Support integration with Control 4 devices.
  9. Support checking remaining storage space.
  10. Provided a separate switch setting to control whether incoming calls (automatically triggered events) also trigger the relay.
  11. Support identifying models for the remote debug server feature.
  12. Enabled direct use of unlock key of call preview and monitoring screens without additional configuration.
  13. Added a pop-up alert for IP address conflicts.
  14. Optimized DND mode notification message and added status bar icon.
  15. Support WiFi 6.
  16. Support RTSP passwords with special characters for third-party cameras.
  17. Support setting screen sleep time on the web portal.
  18. Set the door phone RTSP default username and password, which are both admin.
  19. Compatible with Akuvox-MK485 and RSAC-C1-R8 relay.
  20. Added secondary confirmation pop-up for adding contacts to the blocklist.
  21. Added pop-up for alarm delay, requiring disarm code to cancel a triggered alarm.
  22. Added automatic reset after upgrade feature to SmartPlus cloud.
  23. Support modifying device language on the web portal.

Optimization

  • Optimized the WiFi setting interface.
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