Security
  • 21 Nov 2024
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Security

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Article summary

Tamper Alarm

The tamper alarm function prevents anyone from removing the devices without permission. It does this by setting off the tamper alarm and making calls to a designated location when the device detects a change in its gravity value from the original one.

Set it up on the web System > Security > Tamper Alarm interface.

You can also set up the tamper alarm on the Setting > Security > Tamper Proof screen.

tamper proof.png

Disarm Setting

When the tamper alarm is triggered, you can enter the disarm code to clear the alarm.

Set it up on the System > Security > Disarm Setting interface.

Lock Security

The door phone can work with other door locks and sensors to keep the lock secure. It will sound the alarm to alert users if the door sensor finds the door open or not fully closed.

On the device, go to Setting > Security > Lock for the setting.  

lock.png magnetism type.png

  • Lock Type: Select Positive for the lock that unlocks when the power is on and select Negative for the lock that unlocks when the power is off.

  • Lock Delay: Select door unlock delay time after you are granted door access. The delay time range is from 0-10 seconds.

  • Magnetism Type: Select OFF if you want to disable the door sensor and alarm. To set the alarm trigger type, you must select ON-ALARM and OFF_ALARM according to the type of lock you applied. Select ON_ALARM for a positive lock, while selecting OFF_ALARM alarm for a negative lock.

  • Magnetism Delay: Select the alarm delay time after it is triggered. The delay range is from 10-120 seconds.

Motion Detection

Motion Detection is a feature that allows unattended video surveillance and automatic alarms. It detects any changes in the image captured by the camera, such as someone walking by or the lens being moved, and activates the system to perform the appropriate action.

Set it up on the web Surveillance > Motion > Motion Detection Options interface.

  • Suspicious Moving Object Detection:

    • Disabled: Turn off the motion detection function.

    • Video Detection: When the video camera detects moving objects, preset actions will be triggered. Focus on analyzing visual information captured through cameras.  

    • Radar Detection: When the radar detects moving objects, preset actions will be triggered. It offers longer-range and better detection in poor visibility conditions.

    • Video + Radar: Detect motion with the combination of video camera and radar.

  • Timing Interval: The absolute triggering interval is 3 seconds. If you select a number greater than 3 seconds, then it requires a second triggering interval to trigger the alarm. For example, if you select 3 seconds, then the alarm will be triggered when a moving object is detected one time from 0 to 3 seconds (triggered any time from 0 to 3 seconds). However, for example, if you select 5 seconds (greater than 3), then the alarm will not be triggered until a moving object is detected for the second time from 3 to 5 seconds (triggered any time from 3 to 5 seconds). The default interval is 10 seconds.

  • Detection Range: After enabling radar detection, you can select the detection range among 1, 2, and 3 meters.

  • Detection Accuracy: The detection sensitivity. Specify this option when selecting Video Detection. The greater the value is, the more accurate the detection is. The default value is 3.

  • Detection Area: Click and hold down the mouse button to select up to three detection areas.

You can also set up motion detection on the Setting > Advanced Setting > Surveillance > Motion screen.

motion.png

Motion Detection Triggered Actions

You can set up the actions triggered by the motion detection on the Surveillance > Motion > Motion Action interface.

  • Action to Execute: The notification type includes FTP, Email, SIP Call, and HTTP.

    • FTP: The notification will be sent to the designated FTP server.

    • Email:  The email will be sent to the pre-configured email address.

    • SIP Call: A call will be made to the pre-configured number.

    • HTTP: The notification will be sent to the designated server.

    • TFTP: The notification will be sent to the designated TFTP server.

  • HTTP URL: Enter the HTTP message if selecting HTTP as the action to execute. The format is http://HTTP server’s IP/Message content.

  • Execute Relay: The relay to be triggered.

Scroll down to set the schedule for the motion detection to be effective.

Security Notification

A security notification informs users or security personnel of any breach or threat that the door phone detects. For example, if the door phone detects something unusual, the system sends a notification to users or security through email, phone call, or other methods.

Set up notifications on the Setting > Action interface.

Email Notification

Set up email notification to receive screenshots of unusual motion from the device.

Find the Email Notification section.

  • SMTP Server Address: The SMTP server address of the sender.

  • SMTP User Name: The SMTP username is usually the same as the sender's email address.

  • SMTP Password: The password of the SMTP service is the same as the sender's email address.

FTP Notification

To get notifications through FTP server, you need to set up the FTP settings. The door phone will upload a screenshot to the specified FTP folder if it senses any unusual motion.

Set it up on the FTP Notification section.

  • FTP Server: Set the address (URL) of the FTP server.

  • FTP User Name: Enter the user name to access the FTP server.

  • FTP Password: Enter the password to access the FTP server.

  • FTP Path: The folder name you created in the FTP server.

TFTP Notification

To receive security notifications via TFTP server, you need to enter the TFTP server address. 

Set it up on the TFTP Notification section.

SIP Call Notification

In addition to FTP and Email notification, the door phone can also make a SIP call when some feature action is triggered.

Set it up in the SIP Call Notification section.

Action URL

You can use the device to send specific HTTP URL commands to the HTTP server for certain actions. These actions will be triggered when the relay status, input status, PIN code, or RF card access changes.

Akuvox Action URL:

No

Event

Parameter format

Example

 1

 Make Call

 $remote

Http://server ip/Callnumber=$remote

 2

 Hang Up

 $remote

Http://server ip/Callnumber=$remote

3

Relay Triggered

 $relay1status

Http://server ip/relaytrigger=$relay1status

 4

 Relay Closed

 $relay1status

Http://server ip/relayclose=$relay1status

 5

 Input Triggered

 $input1status

Http://server ip/inputtrigger=$input1status

 6

 Input Closed

 $input1status

Http://server ip/inputclose=$input1status

 7

 Valid Code Entered

 $code

Http://server ip/validcode=$code

 8

 Invalid Code Entered

 $code

Http://server ip/invalidcode=$code

 9

 Valid Card Entered

 $card_sn

Http://server ip/validcard=$card_sn

 10

 Invalid Card Entered

 $card_sn

Http://server ip/invalidcard=$card_sn

11

Facial Recognition

$unlocktype

Http://serverip/unlocktype=$unlocktype:floor=$floor:webrelay=$webrelay:userid=$userid

12

QR Code

$unlocktype

Http://serverip/unlocktype=$unlocktype:floor=$floor:webrelay=$webrelay:userid=$userid

13

Break-in Alarm

$alarm status

Http://server ip/tampertrigger=$alarm status

For example: http://192.168.16.118/help.xml? mac=$mac:ip=$ip:model=$model:firmware=$firmware:card_sn=$card_sn

Set up action URLs on the web Setting > Action URL interface.

Note

Action URLs and formats are provided by third-party manufacturers. Akuvox door phone only sends the URL to third-party devices.

  • Type: Select the request type between GET and POST.

  • Authorization Mode: Select the authorization mode. If Digest is selected, you need to set up the username and password.

Voice Encryption

Secure Real-time Transport Protocol (SRTP) is a protocol derived from the Real-time Transport Protocol (RTP). It enhances the security of data transmission by providing encryption, message authentication, integrity assurance, and replay protection.

Set it up on the web Account > Advanced > Encryption interface.

  • Voice Encryption(SRTP): Choose Disabled, Optional, or Compulsory for SRTP. If Optional or Compulsory is selected, the voice during the call is encrypted, and you can grab the RTP packet to view it.

User Agent

User agent is used for identification purpose when you are analyzing the SIP data packet.

Set it up on the Account > Advanced > User Agent interface.

Web Interface Automatic Log-out

You can set up the web interface's automatic log-out timing, requiring re-login by entering the user name and the passwords for security purposes or for the convenience of operation.

Set it up on the web System > Security > Session Time Out interface.

Virtual PIN

The virtual PIN allows you to protect your PIN code from being leaked to someone.

To enable the virtual PIN feature, navigate to Access Control > PIN Setting > Virtual PIN interface.

Parameter Set-up:

  • Enabled: If enabled, you are allowed to put fake numbers on both sides of the PIN code for PIN code protection. For example, if your password is 1234567 you can put 99 and 88 on both sides (99123456788). The virtual password is matched to the users by the number of matched digits. For example, if user A has a greater number of digits that are matched with the virtual password entered than user B, then it will be regarded as user A’s password. However, when the double authentication is applied, then the virtual password will be matched with the users who pass the first level of authentication, for example, Face + PIN.

Note

This feature is not used for Public PIN and Apartment+PIN.

Client Certificate Setting

Certificates ensure communication integrity and privacy. To use the SSL protocol, you need to upload the right certificates for verification.

Web Server Certificate

It is a certificate sent to the client for authentication when the client requests an SSL connection with the Akuvox door phone. Please upload the certificates in accepted formats.

Upload a web server certificate on the web System > Certificate > Web Server Certificate interface.

Client Certificate

This certificate verifies the server to the Akuvox door phone when they want to connect using SSL. The door phone verifies the server's certificate against its client certificate list.

Upload and configure client certificates on the web System > Certificate > Client Certificate interface.

  • Index: Select the desired value from the drop-down list of Index. If you select Auto, the uploaded certificate will be displayed in numeric order. If you select the value from 1 to 10, the uploaded certificate will be displayed according to the number.

  • Client Certificate Upload: Locate and upload the desired certificate (Format: .pem,.der,.cer,.crt).

  • Only Accept Trusted Certificates: When enabled, as long as the authentication is successful, the phone will verify the server certificate based on the client certificate list. When disabled, the phone will not verify the server certificate no matter whether the certificate is valid or not.

High Security Mode

High security mode is designed to enhance the security. It employs encryption across various facets, including the communication process, door opening commands, password storage methods, and more.

Enable/disable the high security mode on the web System > Security > High Security Mode interface.

Important Notes

1. The High Security mode is off by default when you upgrade the device from a version without the mode to one with it. But if you reset the device to its factory settings, the mode is on by default.

2. This mode makes the old version tools incompatible. You need to upgrade them to the following versions or higher to use them.

  • PC Manager: 1.2.0.0
  • IP Scanner: 2.2.0.0
  • Upgrade Tool: 4.1.0.0
  • SDMC: 6.0.0.34

3. The supported HTTP format for relay triggering varies depending on whether high secure mode is enabled or disabled.

If the mode is on, the device only accepts the new HTTP formats below for door opening.

  • http://username:password@deviceIP/fcgi/OpenDoor?action=OpenDoor&DoorNum=1
  • http://deviceIP/fcgi/OpenDoor?action=OpenDoor&DoorNum=1

If the mode is off, the device can use both the new formats above and the old format below:

  • http://deviceIP/fcgi/do?action=OpenDoor&UserName=username&Password=password&DoorNum=1

4. It is not allowed to import/export configuration files in tgz. format between a device with the high security mode and another one without it. For assistance with file transfer, please contact Akuvox technical support.

Emergency Action

This feature works with Akuvox SmartPlus Cloud. It keeps the door open when an emergency happens. You need to specify the Input that applies the feature.

Click here to view the detailed configuration of this feature.

Set it up on the System > Security > Emergency Action interface.

Real-time Monitoring

This feature displays the door status when the device is connected to the SmartPlus Cloud. Property managers and end users can check the door status respectively on the SmartPlus Property Manager platform and SmartPlus App.You need to specify the relay(s) or input(s) that apply this feature. Click here to see the detailed configuration.

Set it up on the System > Security > Real-time Monitoring interface.


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