---
title: "Security"
slug: "security-29"
updated: 2026-07-27T03:01:42Z
published: 2026-07-27T03:01:42Z
canonical: "knowledge.akuvox.com/security-29"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Security

## Monitor and Image

### Monitor Setting

You can add video streams using RTSP. If the Display in Call function is enabled, the video of the added monitor device will show up when it calls the indoor monitor.

To set it up, go to the **Device > Monitor** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-PBDMGFEN.png)

- **Monitor Display**:
  - **Multiple Windows**: Display 4 video monitoring channels on one page.
  - **Single Window:** Display only one video monitoring channel.
- **24/7 Monitor Mode**: When enabled, the indoor monitor displays the monitoring screen for 6 hours, then plays a 10-second screensaver before resuming the monitoring stream. This feature ONLY applies to door phones added via local RTSP.

> [!NOTE]
> Note
> 
> If devices are deployed on SmartPlus Cloud, the video stream from door phones is limited to 3 minutes and is not controlled by the 24/7 Monitor Mode.

On the **Device > Monitor > Door phone** section, click **+Add** to add a monitor.

![图片.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/%E5%9B%BE%E7%89%87-ZTQIHI2F.png)

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片-91YAUIEH.png)

- **Device Number**: The device's SIP/IP number for identification.
- **Device Name**: The device name for identification.
- **RTSP Address**: The RTSP address of the monitoring device. RTSP format: *rtsp://Device IP address/live/ch00_0.*
- **Username**: The username of the monitoring device for authentication.
- **Password**: The password of the monitoring device for authentication.
- **Display In Call**: Enable it to display the monitoring video during a call.

> [!NOTE]
> Note
> 
> You can import and export the monitoring device settings via a template in .xml format.

You can also set it up on the device **Settings > Advance Settings > Monitor** screen. Tap **+New** to add the monitor device.

When the monitoring device is an Akuvox door phone, and its RTSP username and password are not changed(admin by default), you can directly scan and add the door phone on the indoor monitor’s **Monitor** screen. If the username and password are changed, make sure they are consistent between the devices.

![screenshots 56.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screenshots%20%2856%29.png)

![screenshots 57.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screenshots%20%2857%29.png)

### View Monitoring Streams

After adding the monitored device’s RTSP URL, tap **Monitor** on the home screen and select the desired channel to view the stream.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screenshots - 2025-04-01T150032.424.png)

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screenshots - 2025-04-01T145302.697(1).png)

- **Video**: Tap to make a video call to the monitored door phone.
- **Audio**: Tap to make an audio call to the monitored door phone.
- **Unlock**: Tap to open the door.
- **Capture**: Tap to take a screenshot.
- **Cancel**: Tap to exit the monitoring.
- ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-PEIR2BZJ.png): Tap to display the monitor list.

> [!NOTE]
> Note
> 
> During monitoring, calls can only be made to Akuvox door phones, neither access control terminals nor third-party devices.

### RTSP Authentication

With RTSP authentication, users can monitor the indoor monitor via RTSP audio stream. This feature can be applied to, for example, listen to the baby in the baby’s room for safety.

To set it up, go to **Settings > Basic** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-4DKGD8NU.png)

- **Authorization Type**: It is Digest by default.
- **Username**: Set the username for the authentication.
- **Password**: Set the password for the authentication.

## Alarm and Arming Configuration

The Arming function is designed to enhance home security by offering three modes with custom zone settings for connected sensors. When armed, the device will sound a siren and notify specific people if a sensor detects something unusual.

### Set up Location-based Alarm Sensors

To set up a location-based alarm sensor, go to the web **Arming > Zone Setting > Zone Setting** interface.

![图片.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/%E5%9B%BE%E7%89%87-PAK5N5KR.png)

- **Location**: Indicate where the alarm sensor is installed. There are ten location types: Bedroom, Gate, Door, Guest room, Hall, Window, Balcony, Kitchen, Study, and Bathroom.
- **Zone Type**: The alarm sensor types.
- **Trigger Mode**: Set sensor trigger mode between NC and NO.
- **Status**: Set the alarm sensor status among three options: Enabled, Disabled, and 24H.
  - **Enabled**: The alarm needs to be set again after disarming.
  - **Disabled**: Disarm the alarm.
  - **24H**: The alarm sensor will stay enabled for 24 hours without setting up the alarm manually again after the alarm is disarmed.

If any of the zones are enabled or set to **24H**, the alarm-related icons will be displayed on the home screen for quick access.

![screenshots 601.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screenshots%20%2860%29%281%29.png)

You can also set up alarm sensors on the **Settings > Advance > Arming** screen.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screenshots (79)(3).png)

### Select an Arming Mode

To select an arming mode, go to the **Arming > Arming Mode** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片-A9J4MQLY.png)

After displaying the Arming tab on the device screen, users can switch arming mode on the Arming screen.

Set the arming tab display on the **Device > Display Setting** interface.

![screenshots 61.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screenshots%20%2861%29.png)

### Set up Alarm Sensors in Different Arming Modes

To configure the alarm in different modes, go to the **Arming > Arming Mode** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片-6ZX932PH.png)

- **Location**: Display which location the detection device is in, including Bedroom, Guest room, Hall, Window, Balcony, Kitchen, Study, and Bathroom.
- **Zone Type**: Display the alarm sensor type.
- **Defence Delay**: It means when users change the arming mode from other modes, there will be 90 seconds delay time to get activated.
- **Alarm Delay**: It means when the sensor is triggered, there will be 90 seconds delay time to announce the notification.
- **Status**: Enable or disable Arming Mode on the corresponding zone.

You can also set it up on the **Arming > Arming Mode** screen.

![screenshots 60.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screenshots%20%2860%29.png)

### Set up the Disarm Code

To configure the arming and disarm codes, go to the **Arming > Disarm Code** interface. The default code is **0000**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片-VVXSRUVB.png)

- **Disarm Interval(Sec)**: Set the alarm sound duration after the alarm is triggered.

You can also set it up on the **Arming > Arming/Disarm Code** screen.

![screenshots 58.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screenshots%20%2858%29.png)

### Check Zone Status

Check the zone status on the **Arming > Zone Status** screen.

![screenshots 59.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screenshots%20%2859%29.png)

### Check Alarm Logs

To check the alarm log, go to the **Arming > Alarm Log** screen.

![screenshots 62.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screenshots%20%2862%29.png)

### Configure Alarm Text

Once the alarm sensor is configured, you can access the device's web interface to personalize the alert content displayed on the screen when an alarm is triggered.

To set it up, navigate to the web **Arming > Zone Setting > Customized Alarm** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片-584VOUGB.png)

- **Alarm Content**: The alarm text will display on the device screen when an arming is triggered.

### Configure Alarm Ringtone

You can upload a customized alarm ringtone by choosing the local audio file on the web **Device > Audio > Alarm Ringtone Upload** interface.

![图片.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/%E5%9B%BE%E7%89%87-3UBERWAI.png)

> [!NOTE]
> Note
> 
> The file format of customized ringtone should be in WAV or MP3 format.
> 
> No limitation to the file size.

## Alarm Action Configuration

When the alarm sensor is triggered, it can start different actions, such as HTTP commands, SIP messages, calls, and local relay activation after setup.

To select and set up actions, go to the web **Arming > Alarm Action** interface.

### HTTP Command

To set up the HTTP command action, you can select **Enabled** in the **Send HTTP** field to enable the actions for the alarm sensor installed in different locations. Then enter the HTTP command provided by the device manufacturer on which the action is to be carried.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-GTX6BJDJ.png)

- **Zone Type**: Display the zone type set on the **Arming > Zone Setting** interface.
- **HTTP Command**: Enter the HTTP command provided by the third-party device manufacturer.
- **Send HTTP Enabled**: Enable it if you want the action to be implemented on a designated third-party device.
- **Send Delay**: This option is only available when the Zone Type is **Motion** and Send HTTP is enabled. When enabled, the HTTP command will be sent in a delay time that is the same as the **Alarm Delay** set on the **Arming > Arming Mode** interface.

### SIP Message

The device can send messages to a designated device when the alarm is triggered. To set this up, enter a SIP number or IP address along with the message content.

![图片.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/%E5%9B%BE%E7%89%87-V7KKZUY0.png)

- **SIP Account**: The SIP number to receive the message.
- **SIP Message**: The message sent to the designated SIP number when the alarm is triggered.

### SIP Call

To enable the device to make a call when the alarm is triggered, enter the SIP or IP number of the called party. Additionally, you can allow the indoor monitor to sound a siren simultaneously.

![图片.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/%E5%9B%BE%E7%89%87-51Y0FA78.png)

- **Call Number**: The SIP number or IP number to receive the calls when the alarm is triggered.
- **Make Call Enable**: Enable it so that a call will be made to the designated SIP or IP number when the alarm is triggered.
- **Alarm Siren**: Enable it to trigger an alarm siren on the indoor monitor when the alarm is triggered.

### Local Relay

You can select the local relay to be triggered by the alarm.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-7REV3QE7.png)

- **Zone Type**: Display the zone type set on the **Arming > Zone Setting** interface.
- **Local Relay1**: Enable it if you want the local relay to be triggered with the sensor.
- **Open Delay**: This option is only available when the Zone Type is **Motion** and Local Relay 1 is enabled. When enabled, the relay will be triggered in a delay time that is the same as the **Alarm Delay** set on the **Arming > Arming Mode** interface.

## Screen Unlock Setting

To prevent unauthorized access to the device when it is not being used, enable the Screen Lock function. This feature automatically locks the device after a period of inactivity, requiring a password to unlock.

You can enable the screen lock function directly on the device **Settings > Display** screen.

![screen lock.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-1739437176408.png)

### Screen Unlock by PIN Code

To unlock the screen, users need to enter the preset PIN code.

Navigate to **Settings > Advance Settings > Protect Code** screen and select **Settings Code** to change a new password.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screenshots (95).png)

> [!NOTE]
> Note
> 
> The default password is 123456.

## Voice Encryption

The encryption function provides three encryption methods to protect voice signals from eavesdropping during a call.

To set it up, go to the **Account > Advanced > Encryption** interface.

![图片.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/%E5%9B%BE%E7%89%87-ZFFT0UCZ.png)

- **Voice Encryption**:
  - **Disabled**: The call will not be encrypted.
  - **SRTP(Compulsory)**: All audio signals(technically speaking, it is RTP streams) will be encrypted to improve security.
  - **SRTP(Optional)**: Encrypt the voice from the caller. If the caller also enables SRTP, the voice signals will also be encrypted.
  - **ZRTP(Optional)**: The protocol that the two parties use to negotiate the SRTP session key.

## Remote Control

The remote control function allows a specific server to send HTTP commands or requests to the indoor monitor for actions like unlocking a local relay.

To set it up, navigate to the web **Device > Relay > Remote Control** interface.

![图片.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/%E5%9B%BE%E7%89%87-N3WF0W3Z.png)

- **Allowed Access IP List**: Set up the server IP address that can be allowed to send the HTTP commands to the indoor monitor.

## Web Interface Automatic Log-out

You can set up the web interface's automatic log-out timing, requiring re-login by entering the username and the password for security purposes or for the convenience of operation.

To set it up, go to the web **Security > Basic > Session Time Out** interface.

![图片.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/%E5%9B%BE%E7%89%87-0NL4DUTH.png)

## Power Output Setting

The indoor monitor can serve as a power supply to the Akuvox door phone with 12V power supply for example E10. You can enable the power output, then connect the door phone to the RJ45 port on the indoor monitor. Also, you can connect E10 to the 12_out port for the power supply.

To enable it, go to **Settings > Basic > Power Output Setting** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片-Z5IQD2X7.png)

## High Security Mode

High security mode is designed to enhance the security. It employs encryption across various facets, including the communication process, door opening commands, password storage methods, and more.

To set it up, go to the web **Security > Basic > High Security Mode** interface.

![图片.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/%E5%9B%BE%E7%89%87-UF3J3HHY.png)

**Important Notes**

1. The High Security mode is off by default when you upgrade the device from a version without the mode to one with it. But if you reset the device to its factory settings, the mode is on by default.

2. This mode makes the old version tools incompatible. You need to upgrade them to the following versions or higher to use them.

- PC Manager: 1.2.0.0
- IP Scanner: 2.2.0.0
- Upgrade Tool: 4.1.0.0
- SDMC: 6.0.0.34

3. The supported HTTP format for relay triggering varies depending on whether high secure mode is enabled or disabled.

If the mode is on, the device only accepts the new HTTP formats below for door opening.

- http://username:password@deviceIP/fcgi/OpenDoor?action=OpenDoor&DoorNum=1
- http://deviceIP/fcgi/OpenDoor?action=OpenDoor&DoorNum=1

If the mode is off, the device can use both the new formats above and the old format below:

- http://deviceIP/fcgi/do?action=OpenDoor&UserName=username&Password=password&DoorNum=1

4. It is not allowed to import/export configuration files in tgz. format between a device with the high security mode and another one without it. For assistance with file transfer, please contact Akuvox technical support.