Security
- 31 Mar 2025
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Security
- Updated on 31 Mar 2025
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Tamper Alarm
The tamper alarm function prevents anyone from removing the device without permission. Akuvox devices support two types of tamper proof: gravity detection and button status detection.
Click here to view which type is supported by the device and learn the function details.
Set it up on the Intercom > Advanced > Tamper Alarm interface.
Gravity Sensor Threshold: Set the threshold for gravity sensory sensitivity. The lower the value is, the higher the sensitivity will be. The gravity sensor value is 32 by default.
You can also set this feature on the Setting > Anti-Alarm screen.
Disarm Setting
When the tamper alarm is triggered, you can enter the disarm code to clear the alarm.
Set it up on the Security > Basic > Disarm Setting interface.
Client Certificate Setting
Certificates ensure communication integrity and privacy. To use the SSL protocol, you need to upload the right certificates for verification.
Web Server Certificate
It is a certificate sent to the client for authentication when the client requests an SSL connection with the Akuvox door phone. Please upload the certificates in accepted formats.
Upload a web server certificate on the web Security > Advanced > Web Server Certificate interface.
Client Certificate
This certificate verifies the server to the Akuvox door phone when they want to connect using SSL. The door phone verifies the server's certificate against its client certificate list.
Upload and configure client certificates on the web Security > Advanced > Client Certificate interface.
Index: Select the desired value from the drop-down list of Index. If you select Auto, the uploaded certificate will be displayed in numeric order. If you select the value from 1 to 10, the uploaded certificate will be displayed according to the number.
Client Certificate Upload: Locate and upload the desired certificate (Format: .pem,.der,.cer,.crt).
Only Accept Trusted Certificates: When enabled, as long as the authentication is successful, the phone will verify the server certificate based on the client certificate list. When disabled, the phone will not verify the server certificate no matter whether the certificate is valid or not.
Motion Detection
Motion Detection is a feature that allows unattended video surveillance and automatic alarms. It detects any changes in the image captured by the camera, such as someone walking by or the lens being moved, and activates the system to perform the appropriate action.
To configure it on the web Intercom > Motion > Motion Detection Options interface.
Motion Detection:
Disabled: Turn off the motion detection function.
Video Detection: When the video camera detects moving objects, preset actions will be triggered. Focus on analyzing visual information captured through cameras.
IR Detection: When the infrared detects moving objects, preset actions will be triggered. It offers better detection in low-light or dark conditions.
Timing Interval: Available for video detection. Determine how to delay and trigger motion detection.
Timing Interval between 1–3 seconds: Only need 1 detection during this interval to trigger actions.
Timing Interval > 3 seconds (e.g., 10 seconds): To perform actions, require a second detection within the final 3 seconds of the interval (e.g., between 7–10 seconds for a 10-second interval) after the first detection.
The default interval is 10 seconds.
Detection Accuracy: The detection sensitivity. Specify this option when selecting Video Detection. The greater the value is, the more accurate the detection is. The default value is 3.
Motion Detection Area: Available for video detection. To determine the detection area, start by measuring it as a percentage from left to right, with 100% representing the entire width. You can then choose a horizontal detection range from 0% to 100% and a vertical detection range from 0% to 100%. The intersection of these selected ranges will give you the exact detection area you want, allowing for easy customization.
You can also set up the feature on the Setting > Motion screen.
Security Notification
A security notification informs users or security personnel of any breach or threat that the device detects. For example, if the device detects something unusual, the system sends a notification to users or security through email, phone calls, or other methods.
Set up security notifications on the Intercom > Action interface.
Email Notification
Set up email notifications to receive screenshots of unusual motion from the device.
Click here to view how to set this feature up.
Find the Email Notification part.
SMTP Server Address: The SMTP server address of the sender.
SMTP User Name: The SMTP username is usually the same as the sender's email address.
SMTP Password: The password of the SMTP service is the same as the sender's email address.
FTP Notification
To get notifications through FTP server, you need to set up the FTP settings. The door phone will upload a screenshot to the specified FTP folder if it senses any unusual motion.
Click here to view the configuration steps.
Set it up on the FTP Notification section.
TFTP Notification Setting
To receive security notifications via the TFTP server, you need to enter the TFTP server address.
Click here to view the configuration steps.
Set it up on the TFTP Notification section.
Action URL
You can use the device to send specific HTTP URL commands to the HTTP server for certain actions. These actions will be triggered when the relay status, input status, PIN code, or RF card access changes.
Akuvox Action URL:
No | Event | Parameter format | Example |
1 | Make Call | $remote | Http://server ip/ Callnumber=$remote |
2 | Hang Up | $remote | Http://server ip/ Callnumber=$remote |
3 | Relay Triggered | $relay1status | Http://server ip/ relaytrigger=$relay1status |
4 | Relay Closed | $relay1status | Http://server ip/relayclose=$relay1status |
5 | Input Triggered | $input1status | Http://server ip/inputtrigger=$input1status |
6 | Input Closed | $input1status | Http://server ip/inputclose=$input1status |
7 | Valid Code Entered | $code | Http://server ip/validcode=$code |
8 | Invalid Code Entered | $code | Http://server ip/invalidcode=$code |
9 | Valid Card Entered | $card_sn | Http://server ip/validcard=$card_sn |
10 | Invalid Card Entered | $card_sn | Http://server ip/invalidcard=$card_sn |
11 | Facial Recognition | $unlocktype | Http://serverip/unlocktype=$unlocktype:floor=$floor:webrelay=$webrelay:userid=$userid |
12 | Break-in Alarm | $alarm status | Http://server ip/tampertrigger=$alarm status |
For example: http://192.168.16.118/help.xml? mac=$mac:ip=$ip:model=$model:firmware=$firmware:card_sn=$card_sn
Set it up on the Phone > Action URL interface.
GDPR Setting
General Data Protection Regulation (GDPR) is a regulation in European Union's law on data protection and privacy. The GDPR feature in Akuvox door phone is to encrypts the card data you enter for better security.
Enabe/disable this feature on the Intercom > Advanced > GDPR interface.
User Agent
User agent is used for identification purpose when you are analyzing the SIP data packet.
To set it up, go to the Account > Advanced > User Agent interface.
Web Interface Automatic Log-out
You can set up the web interface's automatic log-out timing, requiring re-login by entering the user name and the passwords for security purposes or for the convenience of operation.
Set it up on the Security > Basic > Session Time Out interface.
Emergency Action
This feature works with Akuvox SmartPlus Cloud. It keeps the door open when an emergency happens. You need to specify the Input that applies the feature.
Click here to view the detailed configuration of this feature.
Set it up on the Security > Basic > Emergency Action interface.
Real-time Monitoring
This feature displays the door status when the device is connected to the SmartPlus Cloud. Property managers and end users can check the door status respectively on the SmartPlus Property Manager platform and SmartPlus App.You need to specify the relay(s) or input(s) that apply this feature. Click here to see the detailed configuration.
Set it up on the Security > Basic > Real-time Monitoring interface.
High Security Mode
High security mode is designed to enhance the security. It employs encryption across various facets, including the communication process, door opening commands, password storage methods, and more.
Enable/disable the feature on the Security > Basic interface.
Important Notes
1. The High Security mode is off by default when you upgrade the device from a version without the mode to one with it. But if you reset the device to its factory settings, the mode is on by default.
2. This mode makes the old version tools incompatible. You need to upgrade them to the following versions or higher to use them.
- PC Manager: 1.2.0.0
- IP Scanner: 2.2.0.0
- Upgrade Tool: 4.1.0.0
- SDMC: 6.0.0.34
3. The supported HTTP format for relay triggering varies depending on whether high secure mode is enabled or disabled.
If the mode is on, the device only accepts the new HTTP formats below for door opening.
- http://username:password@deviceIP/fcgi/OpenDoor?action=OpenDoor&DoorNum=1
- http://deviceIP/fcgi/OpenDoor?action=OpenDoor&DoorNum=1
If the mode is off, the device can use both the new formats above and the old format below:
- http://deviceIP/fcgi/do?action=OpenDoor&UserName=username&Password=password&DoorNum=1
4. It is not allowed to import/export configuration files in tgz. format between a device with the high security mode and another one without it. For assistance with file transfer, please contact Akuvox technical support.
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