---
title: "Security"
slug: "security-5-1"
status: "new"
updated: 2026-09-17T02:00:51Z
published: 2026-10-08T03:18:55Z
canonical: "knowledge.akuvox.com/security-5-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Security

## Web Interface Automatic Log-out

You can set up the web interface's automatic log-out timing, requiring re-login by entering the username and the password for security purposes or for the convenience of operation.

To set it up, go to the web **Security > Basic > Session Time Out** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-LO6YEHI2.png)

## High Security Mode

High security mode is designed to enhance the security. It employs encryption across various facets, including the communication process, door opening commands, password storage methods, and more.

To set it up, go to the web **Security > Basic > High Security Mode** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-GDO9A0RB.png)

**Important Notes**

1. The High Security mode is off by default when you upgrade the device from a version without the mode to one with it. But if you reset the device to its factory settings, the mode is on by default.

2. This mode makes the old version tools incompatible. You need to upgrade them to the following versions or higher to use them.

·PC Manager: 1.2.0.0

·IP Scanner: 2.2.0.0

·Upgrade Tool: 4.1.0.0

·SDMC: 6.0.0.34

3. The supported HTTP format for relay triggering varies depending on whether high secure mode is enabled or disabled.

If the mode is on, the device only accepts the new HTTP formats below for door opening.

- l http://username:password@deviceIP/fcgi/OpenDoor?action=OpenDoor&DoorNum=1
- l http://deviceIP/fcgi/OpenDoor?action=OpenDoor&DoorNum=1

If the mode is off, the device can use both the new formats above and the old format below:

- l http://deviceIP/fcgi/do?action=OpenDoor&UserName=username&Password=password&DoorNum=1

4. It is not allowed to import/export configuration files in tgz. format between a device with the high security mode and another one without it. For assistance with file transfer, please contact Akuvox technical support.

## User Agent

User agent is used for identification purpose when you are analyzing the SIP data packet.

To set it up, navigate to the **Account > Advanced > User Agent** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-HHO4DB7Q.png)

- **User Agent**: Akuvox is the default.

## Voice Encryption

Secure Real-time Transport Protocol (SRTP) is a protocol derived from the Real-time Transport Protocol (RTP). It enhances the security of data transmission by providing encryption, message authentication, integrity assurance, and replay protection.

Set it up on the **Account > Advanced** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-XFIH6KPN.png)

- **Voice Encryption**:
  - **Disabled**: The call will not be encrypted.
  - **SRTP(Compulsory)**: All audio signals(RTP streams) will be encrypted to improve security.
  - **SRTP(Optional)**: Encrypt the voice from the caller. If the caller also enables SRTP, the voice signals will also be encrypted.
  - **ZRTP(Optional)**: The protocol that the two parties use to negotiate the SRTP session key.