---
title: "Set Device's Web Password via One-time Password"
slug: "set-devices-web-password-via-one-time-password"
status: "update"
updated: 2026-10-26T03:52:28Z
published: 2026-10-26T03:52:28Z
canonical: "knowledge.akuvox.com/set-devices-web-password-via-one-time-password"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set Device's Web Password via One-time Password

Akuvox devices’ web passwords are used to access their web settings. You can reset the password using a one-time password generated on the SmartPlus Cloud.

> [!NOTE]
> Note
> 
> - The device should be connected to the SmartPlus Cloud.
> - The device MAC address should be added to the MAC library of your distributor account.

## Compatible Model and Minimum Version

The following models with specific firmware versions or higher support this feature.

| E16 V2.0: 216.30.10.109 | E18: 218.30.10.209 |
| --- | --- |
| R29: 29.30.10.137 | R20 V5.0: 320.30.10.226 |
| R28 V2.0: 228.30.10.127 | S539: 539.30.10.216 |
| X915 V2.0: 2915.30.10.208 | X912: 912.30.11.29 |
| C313 V2.0: 213.30.13.113 | X916: 916.30.10.210 |
| C316: 316.30.12.802 | C313 V3.0: 313.30.12.114 |
| IT88: 88.30.12.701 | C319: 119.30.13.202 |
| S562: 562.30.12.15 | S560: 560.30.11.101 |
| S565: 565.30.10.71 | S563: 563.30.12.802 |
| X933: 933.30.12.802 | S567: 567.30.12.802 |
| A03: 103.30.10.111 | A05 V2.0: 205.30.10.104 |
| A094: 92.30.10.106 | S532: 532.30.10.117 |
| X910: 2910.30.10.240 | S535: 535.30.10.236 |
| A095: 95.30.10.110 | E12 V2.0: 312.30.11.12 |
| A08: 108.30.10.153 | X937: 937.30.13.122 |
| S538: 538.30.10.705 | E16 V3.0: 416.30.11.206 |
| A15: 1115.30.10.407 | WR01: 1401.30.11.221 |

## Watch the Video Guide

Prefer a visual walkthrough?

Watch: [[Distributor]Use One-Time Password to Reset Device Web Password](https://knowledge.akuvox.com/docs/distributoruse-one-time-password-to-reset-device-web-password)

## Configuration

This article takes X915 V2 as an example.

1. Access the device’s web login interface by entering its IP in a browser.
2. Click **Forget Password**, then click **Request for one-time password**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-F2Q8BIXU.png)

1. Copy the **Verification Code**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-I9XHK10R.png)

1. Log in to the SmartPlus Cloud platform with a distributor account.
2. Select **Project Device**(Communities and Offices) or **Personal Device**(Single-family projects) on the left column.
3. Click **One-time Password** on the right.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-NJ3DWCYO.png)

1. Paste the **Verification Code** and click **Generate**.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-8Y7AC1CF.png)

1. Copy the one-time password.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-A09HC749.png)

1. Enter the username “admin” and paste the one-time password on the device’s login interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-7R1MM03N.png)

1. Click Login. The new password setup window will pop up.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-EWI8RI9C.png)